Satellite A660 - 11 M & Bluetooth-detection service failed

I don't know how it happened, but now I can't connect a new device bluetooth for my laptop. The bluetooth Wizard find the mouse bt and mobile, but it does not connect to them and returns the message "the service Detection failed. I tried to uninstall and reinstall the bluetooth stack (v80002T or the older v71016T), but it does not solve the problem.

If the connection is started by mobile it succeeds, but when the phone send a request file find, windows (7 x 64) that, in my opinion, she should refuse the request, stops at blue screen.
Booth, the mobile and the mouse work well with a usb dongle bluetooth connected to the laptop.

I can't say for sure, but I guess there is a software problem.
Did you install some additional software that you have with your mobile phone or your BT mouse?

Tags: Toshiba

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