Satellite L775D-S7135 not covered by the warranty in Europe?

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• Qosmio X 500-fault of screen not covered by the warranty?

  So as said elsewhere the X 500 series has a certain design/manufacturing fault that allows a "shadow" be visible on the entire length of the screen at the height of the taskbar (so don't not visible in windows, but jobs is full screen, like movies, just terrible).

  The attitude of Toshiba is that it is a "limitation of the technology" and not covered by the warranty (which I think is very poor on their part).

  My query is why?

  Given their other 18.4 "models (P500 for example) doesn't seem to have this obvious anomaly, and nor other brands models 18". If it was a limitation of the technology like Toshiba said so surely other models/brands that X 500 would have this anomaly?

  Personally, I think the excuse of "limitation of technology" is just a COP on part Toshibas who do not want to solve the problem on EACH item, I'm sure that the next model (x 600? whatever) will miraculously not the issue and those of us who have decided on Toshiba will continue to say "too bad".

  I searched the net looking for x 500 no descriptions of this "limitation" as we should expect a "limitation of technology" to be as widely reported as their other favorite, the dead pixel but found nothing. It seems this limitation of effects incredibly alone technology Toshiba X 500? Toshiba must think we're gullible.

  My fault however maybe done research, can any that shed light on why only the X 500 has such a terrible mistake and no other models?

  I don't know if this is the right place for these issues.
  It is user forum and I do not think that any of us has access to s secrets Toshiba ;) to see what type of screens are used on the Qosmio X 500.

  I don't know if Qosmio x 500 has new generation screens, but I don't know that Toshiba uses better technology for this model of laptop high-end.
  In the past all Qosmio notebooks are best of the best in all aspects, materials, software and many other software programs.

  Just, I hope not, I am sure, that Toshiba will continue this philosophy for Qosmio range and seems best proof new Qosmio F60.
  I like it a lot but leys see how much it will cost.

  Good bye

• Default setting screen IdeaPad s 100 14IBR (CAT in is not covered by the warranty?)

  I just purchased this ideapad yesterday, lol, yesterday

  What happened earlier in the morning when I tried to open the laptop

  It tends to lose

  I had a cat of support and the person says that it is not covered by the warranty.

  I did not open the screen myself, it happens when I flip the cover in the usual way a normal person would do when you want to watch on the screen (unless you're not)

  I'm going to visit a service center in the morning, I just want to raise this issue in this forum.

  now any illumination that is why it is a joke? This is not due to misuse or whatever, is definitely a fault, the plant problem rather than my own problem.

  This problem is solved.

  The service center does not charge me anything to replace it.

  It took approximately 3 business days, total 6 days including weekends.

• HP pavallion 15e019tx: laptop computer charger not covered by the warranty of 3 years?

  Mr President
  I pavallion computer 15e019tx hp laptop that I bought in September 2013 with 3 years on-site warranty for equipment. Now my chager does not work. When I contact support team, they simply said that the battery and charger are not in warranty!
  If we are given the charger with the laptop at the time of purchase and there is no separate additional charges for the adapter, then why we are asked to pay for the replacement, if we are under warranty!

  This means buying a laptop for around 40 k and then pay for coverage and then your charger is still not covered under the present... when it will stop working, you are to pay about 2 k more...

  one more thing

  the address for the authorized service centers and their contact details must be updated on dialy basis... you have no idea how much we - customers have to suffer...

  Sorry, but I'm really angry... to get to talk to a representtive through online chat, it took me an hour to connect... and then he said that you are connected to the usa... gave me the link for the number of teams and contact with Indian support (he was really friendly, which helped me). I waited two hours to connect to the chat Indian tech support chat online and then disconnected...

  What should I do now? buy a new one and tear up the papers and that Bill saying "3 years on-site warranty..."

  or wait for a miracle to happen...

  Hello

  Not normally. All sellers are doing the same.

  Kind regards.

• manufacturing not covered by the warranty defect

  I don't understand this. I sent my computer under warranty to get his slab replaced IPS because I have problems with points of light and ghosts. I thought it would be a fairly easy procedure, but to my surprise, I was told that it was not covered by warranty. It told me that it was not considered as a common phenomenon in their system, and they can't prove it, has been a problem in the manufacturing sector.

  My question is why did something that is clearly a manufacturing defect not covered by warranty?

  THIS ISN'T AN ISOLATED INCIDENT

  Please do the right thing, Lenovo and authorize a repair of my machine.

  IBM problem number: A04DDWH

  I feel bad for all those involved in the present. The two reps that I spoke used the same straw man argument. It is clear that the Department year guys are forced to put me in a straw man. It's a very pitiful practice.

  I wouldn't count on Lenovo help me through the forums more. However, one who might be interested, I've included my BBB complaint letter.

  xteaphn wrote:

  I sent my Lenovo computer twice about the failures of the LCD of my ThinkPad X 220 - (4286 model).

  The default is bright spots that appear on the screen. It is a problem I've had since the first day. But I own a computer and this one is it. As an EECS major that I'm glued to my computer 83% of my awake time, (which is not an exaggeration. It's a real calculation is more than 1.5 years! ) and cannot afford not to have my work horse.

  None of this matters anyway. What is important is if it is a defect or if there is damage to customer.

  Both times, I gives me a straw man argument.

  REP: we can confirm that the problem is present in your unit. We have not found any reason why there is a problem.

  Me: so the part is defective right?

  REP: the panels do not form these types of problems on their own.

  Me: but what happens if there is a manufacturing defect?

  REP: the panels do not form these types of problems on their own.

  Me: but they can; things may be defective.

  REP: you can't prove that.

  This is ridiculous. It's like some kind of joke. I find it ridiculous (I really find it funny). If I knew that Lenovo would fuck me more like this I would have bought something else.

  This isn't an isolated either incident. There is a long thread on the Lenovo forums on this problem. It elaborates on the exact problems I'm having. How Lenovo could be so obtuse on the subject is madness.

  Now I'm stuck with it. In addition, to add insult to injury, I paid for an extended warranty, thinking that this would be covered. I am Lenovo b * ch it's sad.

• Wear of keyboard is covered by the warranty?

  My w520 wear letter keyboard, some letters are worn or partially worn (white print on the keys).

  I'm in third year of ownership. I didn't intend to keep for a long time, but I find the 'good old' so hard to share with of 7row keyboard.

  I must say also that have more old thinkpad (x 40, 60 x) used and abused again with all the keys like new after 6 years

  I've heard that some people in the United States has obtained new keyboards under warranty on their w5xx, free of charge, and no need to send the thinkpad.

  Just called my local support from Lenovo (Italy)...

  They said that the main doors labels are normal wear and tear and which was not covered by the warranty.

  If I want a new keyboard, I must pay, still under warranty.

  (Also they told me also that here we don't send you a box to deposit in the thinkpad, but it is the owner who must a generic box itself to source and wrap the thinkpad, they send just the mail.) )

  Do you have an experience about it? (labels/new keyboard keyboard under warranty?)

  If your keyboard is just worn out, the warranty covers the replacement.

  However, if certain keys or mouse buttons stopped responding, it would be a different story. Then you would have the right to call and ask for a replacement keyboard.

  I just replace the keyboard on my X220T on my own dime due to several keys very worn - and Yes, the machine is still under warranty.

  Good luck.

• RAM is covered by the warranty?

  If the memory is faulty in the week to buy the netbook, then that would be replaced free of charge? I'm going to... lenovo service center it than what I have to take? just the netbook, power cord n guaranteed?

  Thank you

  Well, simply put the computer laptop and AC power supply. In addition, if you can, write a note.

  Remember, if this problem is not just material (aka not covered by the warranty) you will be charged.

  Best regards.

• Qosmio G50 - HDD is covered by the warranty?

  Hello

  My second hard drive on my Qosmio G50 broke down (not recognized on any PC).
  Is it covered by the warranty?

  Thank you.

  Hello!

  I agree with Akuma.

  If the HARD disc with the laptop it s covered by the warranty. This means that you should get a new HARD drive for free.

  Good bye

• Satellite A100 does not start after the wrong Bios Update

  Yesterday, I upgraded my BIOS of 1.90 to 2.20 for VISTA... now, apparently, I downloaded the BIOS bad a100 to my A100 (PAAS...)

  Now the computer turn on (no display) then a few seconds later stops offshore and turns on again (without interruption), I am under warranty (and the computer is in the store) but I was wondering what to do if Toshiba is not honor the warranty?

  Thank you very much for your help!

  Hello

  I'm sorry to say, but it seems that you don't have the choice.
  You can ask him authorized partner in your country for the help that I know, BIOS update errors are not covered by a warranty and you will have to pay a small fee for fixing.

  In the worst cases, the motherboard must be replaced:(mais peut-être avez_vous une évasion chanceuse et seulement la puce ROM doit être flashée à nouveau)

• hard drive went and HP said not included in the warranty?

  I'm stumped.

  My computer would not start.

  HP now tells me that it is not included in the warranty, since it must have had spilled water on it, or dropped.

  This is not true.

  He has simply stopped working on me.

  How can they be sure that it was not a mechanical problem?

  They told me to call customer service, but the number they gave me 866-442-7029 is not correct.

  What should I do now?

  Well,.

  Finally, we have the bottom of things.

  After agreeing only not treatment of me the gift to the 866-684-3620 (I refused to accept that it is a failure due to misuse and pay the fee), it tells me that there is nothing he can do to help me more.

  "You want me to fully waive the fee and I can't do it."

  So, I asked if there was someone else, I can speak to, superior to him.

  He then "climbed the case", and I got a call a day later, Eric, whose callback number was 877-917-4380 (unit 88). It turns out that Eric is a real, American HP customer service agent. He reviewed the notes and me (hope you're sitting) says:

  Of course, the guarantee is covered and there was no user caused damage.

  The reason I received misinformation of donation to this other number was that I asked that they also return me damaged the old hard disk (that I can try to get the data off it... see this article: http://www.geekyprojects.com/storage/how-to-recover-data-from-a-broken-hard-drive/ )

  )

  and since (the hard drive broke his back) is not included in the warranty, I was being charged for an out of warranty service.

  !!!

  I told Eric that Don does nothing of the sort. He told me that the damage to the car has been documented as being caused user and was therefore not in the warranty.

  Eric told me that misunderstood gift probably notes.

  (Strange thing is that people in India or in as much that the HP number 800-474-6836, also said that the damage is not included in the warranty and I have to pay for it. When I pressed them to find out why this is so, they quoted me the number of 866-684-3620.)

  In any case, I haggled a bit with Eric and he was quite kind to put in a special request that the repair and the former player returned to me with the machine (remember, they throw out otherwise). Indeed, it has been, and I am always grateful.

  Just a couple of points.

  (1) the gift of first wanted to charge me $270 for the new disc repair. When I refused, he says can "take labor costs on and just charge me for parts... $180. Well, google it. Road costs about $40. How honest is that?

  (2) I called this number 866-684-3620 the next day and said the gentleman who responded (this time it's Mark, not Don) what happened. In my innocence, I told him I'm relaying it so that the next time someone asks the old rear drive (I guess his commune... who wants to kick back all their data), you tell them 'it was a damaged caused user. " Well, Mark told me that he couldn't care less and would not do anything with the information that I just gave him. Would not relay it to anyone.

  Later, I realized that the number of 866-684-3620 is not HP, but the number for people to Quanta Computer, which are a company who perform repairs for HP. clearly, it is in their interest to do a repair and to be paid by the owner of the laptop, not HP. (HP does not pay $180 to replace a hard drive that cost me the retail $40!)

  Bottom Line: Don't download jostled by the people of 866-684-3620. Ask that the case "degenerate." You will get a HP person and this time an intellegent and speak English.

  For other examples of complaints of people buffeted by staff at 866-684-3620 (Quanta Computer), just google

  866-684-3620.

  At the end of the day, however, I would like to thank Eric and also HP, to fix my computer and the hard drive back.

  (By the way, the best place to get the HDD replacement PCB is: http://www.onepcbsolution.com/ .) Change the pcb often allows you to recover your data.)

• Broken keyboard key is covered by the warranty?

  Hello

  I bought Thinkpad T520 a month ago. Today, one of the areas that hold the key broken Z. The key is still usable but can be detached easily. I used the laptop on a desk only and I have not pressured the keys that could break them. It is a defect of the key and I wonder what are my options on the setting of this knowledge? It is covered by the warranty? Lenovo replace my keyboard? I can't afford to send him to the service for more than a few hours since this is my main computer and I need for all working days.

  Thanks in advance

  There is no reason for its failure unless the hammer, a brick or a bottle of whisky was launched on it. So YES would be the answer.

  Don't ask them if. Suffice it to say the broke / has failed and you need it fix/replace keyboard.

• The charger is covered by the warranty?

  My charger stopped working yesterday for no apparent reason. The charger is covered by the warranty? And how could I go to get a replacement charger?

  Thanks for your help

  Hello!

  Normally the charger is covered by warranty when your laptop is guaranteed.

  Contact an ASP (authorized service provider) to get a new one.
  You can search here:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported downloads & => find an ASP.

  Good bye

• HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

  Hello

  My HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

  I always thought that this laptop can't run then 1 hour unplugged but still ran about 30-45 minutes before the battery is discharged (recommended HP). A few days ago I received this message when starting upwards:

  Main battery

  Failure ID-U360G0-000624-XD0002J-C0DL03

  Product ID-WQ685UA #ABA

  Replace the main battery.

  So here I am. How do I get a new battery, sent me? Thank you!

  Hello:

  It is a forum of consumer to consumer.

  Nobody here help you with warranty issues.

  You will have to contact HP support support.

  Contact HP on the link below for the country you live.  Select the option 'technical support after purchase.

  http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

  Paul

• Hot pixel is covered by the warranty?

  Less than 2 months ago, I bought a Hp Pavilion laptop M4 and lately, I've been experiecing a hot pixel on my screen. It affects especially the performance of the laptop but my OCD comes into play and I constantly watch over the pixel to check if it's still there.

  It shines bright white and I was wondering if it is covered by the warranty.

  For some reason the article Monitor\video is missing from the portal of support for your laptop. I ask HP about this.

  Use this document to see HP warranty test on LCD screen or bad pixels.

• If I bought apple product from amazon America I can use the warranty in europe?

  If I bought apple product from amazon America I can use the warranty in Europe?

  Is suspect is the answer, it depends. The warranty provided with the product or on the link referenced in the package.

  TT2