Satellite U400-112 - opening of the screen turns off the computer

Hello

When I open the screen, then when it crosses a certain opening angle, the computer is off. Then, I need to plug in the external power supply and remove the battery. After that, I can turn on the laptop.

After my way back, when I turned on the laptop, the screen was white alone (no other colors) and when I open it again, disables NB.

So I suppose, in the articulation of the screen cable are damaged. Because the external LCD (via VGA) works very well.
Laptop is still under warranty. don't you think that it can be applied?

Thanks for the tips, John.

Hello John

We don't talk much about it. If the warranty is still valid, contact the nearest Toshiba authorized service provider as soon as possible.
They will fix it for free.

Tags: Toshiba

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