Scan of the computer is not activated after reboot

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• Office Jet 7612: Scan of the computer does not work after you win 10 improvement

  One of my clients has an officejet 7612 and has improved to win 10 to win 8 and lost the "Scan to PC" features themselves the printer he used for years to create his PDF files.

  Print and scan drivers seem to work to scan and print from the computer to the printer, but the printer software that was authorized to create PDF and JPEG of the scanner and send them to the computer doesn't seem to work.

  Is there any solution for this?

  Y at - it another way easy to make PDF files or is this feature lost with the upgrade?

  Shane Valcich

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7610-wide-format-e-all-in-one-series/5153788/model/6879040#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• Scan of the computer cannot be activated.

  HP Photosmart Pro N911a 8600

  OS X 10.8.3

  I'm unable to scan from the printer on my Mac.  The Mac does not appear on the list of available devices ' scan to ' on the printer (although my other Windows computers do).  Enable the computer to the printer utility analysis does not work.  I get the error Scan of the computer cannot be activated ~ unable to communicate with the device.  I uninstalled and reinstalled all the software and drivers for the printer.  I have also tried to enable sharing on the Mac, but still does not work.  I can do EVERYTHING else very well including the analysis of computer to the printer.

  Hello

  Please go to System Preferences > sharing.

  Ensure that the computer name field is set and include only English characters...

  Otherwise, click on modify and change accordingly.

  Now, restart your Mac and check differences while allowing the Scan of the computer.

  If the same persists, click on the Apple icon, install any available software update and see if that can help you.

  If there is still no try to change reset the printing system, then reconfigure the device by following the HP Installation Wizard (under Applications > Hewlett-Packard > utility device) and look for any change.

  If there is still no change, remove the software by following the HP uninstaller program.

  Then go to computer Finder > Macintosh HD > library > printers and move the HP folder to the trash.

  Open the PPDs > contents > resources. You can search the 8600 folder and remove its pilots in the trash.

  Fix permissions of the drive as follows to avoid any possible permissions problem:

  Hello
  Follow the steps below to repair disk permissions:
  
  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Finally, reinstall the latest version of the software below by selecting the recommended HP software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-107214-1&cc=us&DLC=en&LC=en&OS=4142&product=4323659&sw_lang=

  Shlomi

• 120 envy: envy 120th Scan of the computer cannot be activated MAC running El Capitan

  Hi guys,.

  I recently installed it all above named mentioned HP printer software but for some reason, I can't Scan for compatible computer.

  I need to work in order to scan a batch of documents and consolidate in 1 file.

  The native application of the Mac scanner handles scan page by page and saves it on my desk. but I really need the batch option to work.

  I followed all the standard procedures to reinstall the software, resets etc, but I'm still having the problem.

  Under the HP utility screen, I have the scan to computer option on the bottom of the menu. I click on that and extract information. Then I get this message as well as the red dot

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I made sure all the software is installed and I still have the same question.

  I can connect to the printer and scan of the web also. I just seems to be a problem with the HP utility App and the printer.

  Any advice would be appreciated.

  Thank you very much.

  Paul.

  Hi Paul,.

  Download and install the HP Easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Then, open the HP utility and try to activate the Scan of the computer again.

  Please let me know the results,

  Shlomi

• I have my black getit monitor and the computer does not respound after 2 mnts when I start playing games online

  I have my black getit monitor and the computer does not respound after 2 mnts when I start playing games online

  Hello

  1. what operating system is installed on the computer?
  2. what web browser are you using to play the games online?
  3. don't you make changes to the computer before the show?

  If you use Internet Explorer, then I suggest you to try the steps from the following link:

  The problems of games online using Internet Explorer
  http://support.Microsoft.com/kb/2528246
  
  Additional information:
  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  Solve game problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-game-problems

  The problems of the game performance
  http://Windows.Microsoft.com/en-us/Windows-Vista/fixing-game-performance-problems

  Troubleshoot display with Microsoft games
  http://support.Microsoft.com/kb/263039

• The mouse settings not saved after reboot/restart

  I'm changing the speed at which my mouse pointer moves on the screen.  I'm doing a 'demand' the change, and then click on 'ok '.   The point of the mouse moves faster in the game.  Then after reboot/restart the computer, the mouse setting is default slower movement speed.   The changes are not saved after reboot.   What keeps the change of speed of movement of the mouse to be saved?

  Mr. Brian,

  Please, try the following steps.  This should allow you to keep all the settings in the SetPoint software at the same time to solve your problem.

  1. click on the Start ORB, type msconfig in the Search box and hit Enter
  If you are prompted for an administrator password or a confirmation, type your password or click on continue
    2. in the System Configuration dialog box, click the Startup tab
  3. Locate the entries called KHALMNPR or similar and uncheck the box next to them (there may only be a)
  4. click OK and restart your computer
  5. after reboot, change the speed of your mouse pointer and restart

  This should solve your problem.  Please let us know.  Thank you.

  Shane
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP7520 Scan of the computer does not work, but the impression is

  I got a HP 7520 for awhile now, and I used to be able to scan to the computer without any problem.  However, after the upgrade a computer to WIndows 8 and re - install the HP software, that no longer works.  I left the office as a desktop Windows 7, but have the same problem - again, printing but wireless "computer scan" is not "work and my computers both say a scanner is not installed."  Ive tried several ways to install scanner drivers, but no dice.  Should this quite expensive multifunctional device now go on the pile of junk?  If so I'm passing to Epson - I had enough problems with the HP hardware!

  I finally understood that - why it should be so hard to find, I don't know, but thank you for having me on the right path BH - even though she wasn't quite specific instructions for my computer.

  I have Windows 7 and Windows 8 machines, but it was the same resolution for both:

  Installation of a network scanner

  1. Click here to open the. network

  2. Locate the scanner, right-click and then click on install.

  3. Follow the instructions to finish adding the scanner

     A very simple solution, but it is not easy to find, or intuitive to navigate.  In any case, my rear multifunction device works again, thank God!

• OfficeJet 5740: officejet 5740 - scan of the computer cannot be activated - cause communication error

  2 weeks ago, I bought a HP officejet 5740 - installed the software and everything worked well. Unfortunately, the printer is dead, and I just got a new.  In order to start to 'clean up', I removed all HP on the Mac software - and then installed the printer. I can print - and scan using progtram analysis. The printer is connect via ethernet.

  This left me with 2 numbers

  (1) for installation, Setup fails when I reached the setting of alerts (communication error - please restart the program) try to configure alerts in HP utility fail - even once to the criticism fail - restart program

  (2) I'm not able to activate the scan of the computer on the Mac.  I get "communication failed" when I try to turn on the feature in HP utillity

  What I tried

  Delete all HP software (several times) and reinstall it again - still the same problem

  I removed the HP software and used the diskutillity to fix the rights - and reinstalled him brand new - still same problem.

  I have reset the printingsystem on the mac - still the same problem

  I still think it's weird - because everything worked great with the first printer I had! -replace it with a similar one caused the problem.  And this isn't the printer - because scan to computer works with my wife PC

  I have run out of ideas - and hopes that someone can solve this problem!

  Carsten

  Thank you for your reply - the problem is now resolved.  It seems that when you run Uninstall HP also something with the printerdrives provided by Apple update. I noticed that version 3.1 was installed on March 2, when I installed the first printer, I bought (the one who broke down) in all my tests, uninstalling and installing the drivers, I have checked apple update, it says no new updates, but last night he said suddenly that there was an update and then it reienstalled the 3.1 drivers HP again - and surpirice the problem has been solved.

  Thank you for your quick response!

  Carsten

• Scan of the computer does not work. How do I put in place?

  I can't use the Scan to the computer on my wireless network; However, wireless printing works very well with 2 computers.  Is there a special put in place I did not?

  Windows 7 Photosmart all-in-one

  Hello

  You must activate 'Manage Scan to Computer' first: click on the printer icon for complete MEMU:

  

  I hope this helps.

• HP5520 Scan of the computer cannot be activated.

  Hello everyone

  I wonder if someone can help me.  I bought a HP5520 all in one printer this week.  I have put in all and I have no problem printing on my WiFi, but it will not scan.

  I use an iMac computer with operating system of 10.9 Mavericks.

  I followed all the advice from other users on the Forum and on the HP website with no luck.

  I get the message computer scan can not be activated.  I've uninstalled and reinstalled the software several times with no success.  Regarding the HP utility there is the option "Enable the analysis to the computer", but it is grey so I can't select.

  Any help woud be appreciated.

  Pete

  Hello pottypeteand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with scanning.  I would like to help.

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend reinstalling the HP Photosmart 5520 e-all-in-one software full function and drivers.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet 7610: Scan of the computer cannot be activated or scan and combine them into a single pdf document.

  I've recently updated to macOS Sierra 10.12 and scanning to HP computer software cannot be located when I open the HP utility.

  I can't find a further recommended HP software for my device other than El captain in operating system online.

  If I try to scan through preferences systems for printers and Scanners I can open the scanner, but I can't create a PDF combining into one document - it cancels the procedure after about 2 pages!

  The scan HP Destinations 'PDF for Adobe Reader' is red 'could not locate the target application that might have removed or uninstalled. File format = "PDF".

  How can I get that back?

  Thank you

  Hi @JOGL,

  Thank you for joining the HP Forums!

  I understand that computer analysis can not be activated as well as the scan and combine them into a single pdf document. With your printer HP Officejet 7610. I am pleased to see that for you!

  At this time for this model. There is no software and drivers for Mac OS X 10.12 again, given that the operating system has just been launched, it could take some time. For the time being, you can try to use HP Easy Scan to see if that can meet your scanning preferences. In otherwise, all we can do is wait for the software and drivers to be released.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Thanks for posting and have a nice day!

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• Compaq 6200 PRO MT: Makes the computer does not start after upgrade CPU

  I have the HP Compaq 6200 PRO PC of MT 615114-001 motherboard and processor Intel Celeron CPU (LGA 1155). After I changed the CPU for Intel Core i5 (LGA 1155) computer does not start. He begins a minute (less than one second) and stops again. No beeps. After you have installed the Celeron back everything works fine. i5 CPU is brand new. What can be?

  In my previous post, I explained the reason it has not worked, and listed the CPU that will work.

  HP tests CPU in the laboratory and publishes a list of processors that will work in a notebook.

  Notebook motherboard BIOS has a list of processors that will work. If it is installed, which is not encoded as OK in the BIOS ROM file, then this will not work.

  Processors published (in the maintenance guide & Service for your nttebook series model) are available in models that can be deilvered in State CTO (configured to order).

• OfficeJet Pro 8600 Plus: Scan of the computer does not work with Win8.1 [solved: problem with USB3 Boost]

  Since I have installed 8.1 (pro), I can't use my 8600 software Pro for scanning the computer (via USB). It seems that there is no communication with the printer regarding the scanning software, but printing as usual.

  Tried to use the HP printer Assistant: when I click on the button "scan a Photo Document or", I get a message "inaccessible Scanner. Also restarted the printer.

  When I try to scan from Photoshop, the system first finds the printer, but it fails to connect.

  Update HP says that my system is up to date.

  HP Print and Scan Doctor 4.2 concludes and tells the printer on the welcome panel and seems to be able to communicate with him, up to a point.

  It gives me a error 'pilot' (sorry if is not called in English - he takes over my keyboard language, which is French and says "Pilot error") and says that no communication could be created between the printer and the driver for scanning, and I have to restart the computer...

  So I did and revived the software of the doctor, who gave me the same error message. This time, I clicked on 'Ignore' and let things. He ran a "Scan" Test twice and said that everything was going well or had been repaired. But strangely nothing on the printer during these 'tests '. And in the end, as he offered to do a scan test myself, I clicked on OK and I got the error message "inaccessible Scanner" again.

  Then I did my scans on a USB key, as I have done a few times already, and has gone very well. But I'd be happy to have this function "Scan to computer" back. How?

  Thanks in advance 23. It is resolved! See to the end.

  I use McAfee (All Access - Total Protection). All green. I did some research using 'Paint', 'Windows Fax' and 'Scan' and checked all the results using McAfee: 'does detect any items that require your attention.

  Here is a series of screenshots when you run printing HP and doctor Scan:

  

  

  I click on "Scanning troubleshooting..."

  

  I click on 'Ignore' right now because I know now that a restart will not help, but I have already tried (see my first post).

  

  

  It seems that the problems have been repaired. And if I click on 'Scan Test', it seems too good, initially...

  

  But if I go on and click on "Scan", bye bye:

  

  Everything is the same as the first time, as I remember.

  I checked services: dependencies are OK (RPC is in the WIA Service dependencies). Both services are "Running" and "automatic". I stopped and restarted WIA. No change.

  I launched a sfc/scannow:

  

  Before that, I changed the USB (a new one): no change.

  AND THEN: I unplugged the USB cable connecting the port (USB3) standard (directly on the rear panel of the motherboard) and plugged into a PCI USB3 card. And all was well with the scan.

  Do you think this says something about my motherboard (Asus X 79 Deluxe brand new) or on the Officejet?

• Scan of the computer does not work in silent mode of the button on the front panel.

  The machine is the Photosmart all-in-1 6280 on a network of small size and using the HP Solution Center. Basically everthing works fine, but when I use the button on the front panel to scan a document, it seems necessary to walk to the computer to answer a question about whether I want to scan another document until I could walk to the printer/scanner and press the button to scan the following document. Surely, there must be a way to do the scan run in quiet mode so that I don't have to keep clicking OK on the computer every time? I have already disabled the overview of digitization and the prompt for advanced options.

  Oops, forget all that; now I found the setting 'interrogate analyses' which stood on another branch of the installation menus. That solved my problem