HP5520 Scan of the computer cannot be activated.

Similar Questions

• Scan of the computer cannot be activated.

  HP Photosmart Pro N911a 8600

  OS X 10.8.3

  I'm unable to scan from the printer on my Mac.  The Mac does not appear on the list of available devices ' scan to ' on the printer (although my other Windows computers do).  Enable the computer to the printer utility analysis does not work.  I get the error Scan of the computer cannot be activated ~ unable to communicate with the device.  I uninstalled and reinstalled all the software and drivers for the printer.  I have also tried to enable sharing on the Mac, but still does not work.  I can do EVERYTHING else very well including the analysis of computer to the printer.

  Hello

  Please go to System Preferences > sharing.

  Ensure that the computer name field is set and include only English characters...

  Otherwise, click on modify and change accordingly.

  Now, restart your Mac and check differences while allowing the Scan of the computer.

  If the same persists, click on the Apple icon, install any available software update and see if that can help you.

  If there is still no try to change reset the printing system, then reconfigure the device by following the HP Installation Wizard (under Applications > Hewlett-Packard > utility device) and look for any change.

  If there is still no change, remove the software by following the HP uninstaller program.

  Then go to computer Finder > Macintosh HD > library > printers and move the HP folder to the trash.

  Open the PPDs > contents > resources. You can search the 8600 folder and remove its pilots in the trash.

  Fix permissions of the drive as follows to avoid any possible permissions problem:

  Hello
  Follow the steps below to repair disk permissions:
  
  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Finally, reinstall the latest version of the software below by selecting the recommended HP software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-107214-1&cc=us&DLC=en&LC=en&OS=4142&product=4323659&sw_lang=

  Shlomi

• 120 envy: envy 120th Scan of the computer cannot be activated MAC running El Capitan

  Hi guys,.

  I recently installed it all above named mentioned HP printer software but for some reason, I can't Scan for compatible computer.

  I need to work in order to scan a batch of documents and consolidate in 1 file.

  The native application of the Mac scanner handles scan page by page and saves it on my desk. but I really need the batch option to work.

  I followed all the standard procedures to reinstall the software, resets etc, but I'm still having the problem.

  Under the HP utility screen, I have the scan to computer option on the bottom of the menu. I click on that and extract information. Then I get this message as well as the red dot

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I made sure all the software is installed and I still have the same question.

  I can connect to the printer and scan of the web also. I just seems to be a problem with the HP utility App and the printer.

  Any advice would be appreciated.

  Thank you very much.

  Paul.

  Hi Paul,.

  Download and install the HP Easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Then, open the HP utility and try to activate the Scan of the computer again.

  Please let me know the results,

  Shlomi

• OfficeJet 5740: officejet 5740 - scan of the computer cannot be activated - cause communication error

  2 weeks ago, I bought a HP officejet 5740 - installed the software and everything worked well. Unfortunately, the printer is dead, and I just got a new.  In order to start to 'clean up', I removed all HP on the Mac software - and then installed the printer. I can print - and scan using progtram analysis. The printer is connect via ethernet.

  This left me with 2 numbers

  (1) for installation, Setup fails when I reached the setting of alerts (communication error - please restart the program) try to configure alerts in HP utility fail - even once to the criticism fail - restart program

  (2) I'm not able to activate the scan of the computer on the Mac.  I get "communication failed" when I try to turn on the feature in HP utillity

  What I tried

  Delete all HP software (several times) and reinstall it again - still the same problem

  I removed the HP software and used the diskutillity to fix the rights - and reinstalled him brand new - still same problem.

  I have reset the printingsystem on the mac - still the same problem

  I still think it's weird - because everything worked great with the first printer I had! -replace it with a similar one caused the problem.  And this isn't the printer - because scan to computer works with my wife PC

  I have run out of ideas - and hopes that someone can solve this problem!

  Carsten

  Thank you for your reply - the problem is now resolved.  It seems that when you run Uninstall HP also something with the printerdrives provided by Apple update. I noticed that version 3.1 was installed on March 2, when I installed the first printer, I bought (the one who broke down) in all my tests, uninstalling and installing the drivers, I have checked apple update, it says no new updates, but last night he said suddenly that there was an update and then it reienstalled the 3.1 drivers HP again - and surpirice the problem has been solved.

  Thank you for your quick response!

  Carsten

• HP Officejet 7610: Scan of the computer cannot be activated or scan and combine them into a single pdf document.

  I've recently updated to macOS Sierra 10.12 and scanning to HP computer software cannot be located when I open the HP utility.

  I can't find a further recommended HP software for my device other than El captain in operating system online.

  If I try to scan through preferences systems for printers and Scanners I can open the scanner, but I can't create a PDF combining into one document - it cancels the procedure after about 2 pages!

  The scan HP Destinations 'PDF for Adobe Reader' is red 'could not locate the target application that might have removed or uninstalled. File format = "PDF".

  How can I get that back?

  Thank you

  Hi @JOGL,

  Thank you for joining the HP Forums!

  I understand that computer analysis can not be activated as well as the scan and combine them into a single pdf document. With your printer HP Officejet 7610. I am pleased to see that for you!

  At this time for this model. There is no software and drivers for Mac OS X 10.12 again, given that the operating system has just been launched, it could take some time. For the time being, you can try to use HP Easy Scan to see if that can meet your scanning preferences. In otherwise, all we can do is wait for the software and drivers to be released.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Thanks for posting and have a nice day!

• Scan of the computer is not activated after reboot

  I have an Officejet 7500 a wireless connected to my network. A Windows XP system installed the management software. I have activated the service computer scan and it works very well. However, the XP system shuts down every night and when it is restarted the computer scanning function is NOT active.

  Is it possible to activate computer scan automatically when the XP system starts? It's a pain in the neck having to open the management console and activate it manually every day.

  Thank you.

  Hello

  Have you installed the latest version of the software from the website or used the original software?

  The eralier indeed requested software to allow scanning to computer restarting the PC, the latest version of the software allow however to paramantly.

  If you have the original software (can be identified by its black background) uninstall by clicking programs > HP > Officejet 7500 a > Uninstall.

  Then download and install the latest version of the software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109374-2&cc=us&DLC=en&LC=en&OS=228&product=4083652&sw_lang=

  Shlomi

• Cannot scan to the computer. Photosmart 6510

  I have just purchase a photosmart 6510 and I cannot scan to the computer.  The printer tells me that I need to activate this via the printer software.  I know that I have installed all the software from the disc supplied.

  I can't find where I have activate the scan of the computer on my laptop.  Support information tells me to click the icon for the printer to my desktop, I do not have!  I tried going through the control panel and impossible to find something there.

  I go in the HP folder in my Start menu and click on scan HP that I get the following message "the machine HP photosmart 6510 series is not found".  I don't have a problem with printing at all.

  Tried to start printing and scanning of doctor and who did not make a difference. (In fact, the scan option came not on it).

  How can I fix this please?  I'm running Windows Vista Home premium.

  Hello.  Thanks for your reply.

  I've sorted really the problem now.  But let me explain what it was.

  I tried tool doctor who recommended you after browsing these forums, without success.  In fact, when I ran the scanner, he told me that he had no problem with printing, but there was no mention of the scanning anywhere.

  In fact, I uninstalled all HP software, removed the printer from my control panel.  Then reinstalled the software from the disc and then installed the printer again (I did things the opposite of the front walkway).  And the scanner function now works.

• Printer error "make sure that the printer software is installed and activated this scan from the computer via the printer software.

  Original title: print printer print

  I try to analyse some documents in pdf format, which I can send an email. It works fine last night but this morning I receive a message that says make sure that the printer software is installed and that this scan on the computer is enabled via the printer software. BN

  Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Cannot scan to the computer with Photosmart C6280

  Computer running windows7 64-bit. When I select scan to the computer, a message appears without scanning Options. Refer to the device documentation to get out of trouble. (trying HP print & scan doctor, without success)  Printer is connected to my computer via an ethernet cable. Printer and copies ok but does not scan. Printer used to be connected via a USB cable, but the connection failed. Fault is the printer

  Hello

  Download and run HP Print and Scan Dr. utility from the link below.

  www.HP.com/go/Tools

  See also the document below.

  http://support.HP.com/us-en/document/c04135115

• When I told him to turn on the scan of the computer printer, it says it can't

  HP Photosmart 5510 scan to computer Dell Windows 7

  When I try to scan it is not computer.  When I go to control panel and open printer tell him told him it cannot activate.  I recently paid Panda Security $150.00 to fix this and I still have the problem.

  Hello

  My suggestion: allow from your computer and you'll have more options of its software too. Please try (Windows):

  (a), double-click on the icon on the desktop.

  b click on Manage scan of the computer,

  (c) allow.

  Kind regards.

  PS. $150 = price of a new printer.

• HP Pavilion x 360-13-s100na: remove or disable the Scan of the computer on WIndows 10

  A pop-up window "scan to computer disconnected connection lost" keeps appearing and interupting my work.  I do not use the scan of the computer but cannot find a way to turn it off or remove it.

  Information Forum on how to do relates to the earlier operating systems and that the guidance does not translate to Windows 10.

  John

  Hi John,.

  You can do the following.

  Right-click on an empty area of the taskbar, and select Task Manager.

  In the Task Manager window, click on 'Détails' near the bottom left.

  Select the Startup tab, and then left-click of the ScanToPCActivationApp entry at once to select it.

  Click on the button 'Disable' at the bottom right of the window.

  Close the Task Manager and then restart the computer for this change to take effect.

  Kind regards

  DP - K

• HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

  Hello

  I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

  Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

  I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

  A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

  How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

  Thanks for any help you can provide!

  (With the help of a HP PC with Windows 7 64-bit)

  This solution fixed my problem:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

  Thank you very much!!

• Activate the Scan of the computer? OfficeJet 6500 a Plus

  Does anyone know how do enable this each time you want to scan? God forbid you try to scan from adobe first... then you need to restart the grid to get everything to work. I wish that they would reveal this shit FIRST before buying a simple all-in-one.

  Hi realjax,

  In this version of the software we tried to give the customer analysis options to manage their activation to the parameters of the computer. The printer was still able to scan from the software. In this way our software was not using the resources of system of clients all the time. In later versions of this software, we took notice of the customer and activated the scanning to computer active during the installation of the printer.

  Activate the connection to scan to the computer

   

  Follow these steps to activate the connection of scanning between the HP product and the computer.

• HP Envy 5660: Win 10-5660 Envy - Scan of the computer is enabled no longer

  I understand that this has been reported several times by others.  No proposed solution does work for me.  Periodically, I get the error message "Scan of the computer is no longer enabled.»  The network connection to the printer has been lost.  This started only after the upgrade to Windows 10.  This is a false message I still able to scan from the printer.

  I uninstalled and reinstalled but false error notifications always appear.  I can easily disable scan of the computer in the management of the scanning and uncheck the box there.  There is a work around.

  Is - this position of HP to use the autour work and waive the functionality of scanning directly from the printer?

  Thank you.

  Hello

  Thank you for using the HP Forums.

  The pop-up message occurs because the software is not able to detect the Scanner (because the Scan of the computer is activated).

  Win 10 uses WSD and WSD is maybe not as reliable (where the popup).

  Maybe you can try a TCP/IP port?  What could reduce disconnect it temporarily.

  Can you try using a TCP/IP port?

  Creating a TCP IP port:

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  This video resource will show you how do:

  Create & port use TCP IP

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Let us know if it works.

  Otherwise, if you do not use the function "Scan to Computer" regularly, you can always disable.

  Thank you.

• My Dell all-in-one 962 stopped printing all of a sudden. The error messages are that the computer cannot communicate with the printer.

  My Dell 962 All In One Printer suddenly stopped to print. I get an error message that the computer cannot communicate with the printer. The error message suggests that I unplug and plug back the power plug and the USB cable to the printer and make sure that there are no restrictions of firewall to the printer. I did what was suggested and still no printing. I have resinstaled the printer from the CD software, I got with the computer and also installed the latest driver using the software of the software upgrade wizard.

  and also installed the latest driver by using the Software Update Wizard software.

  That would not have been the best idea... but it is unlikely that the cause of your immediate problem.

  The next thread does not make much sense to me, but it describes a situation similar to what you described and the proposed solution is supposed to have worked.  Try it and see--> http://en.community.dell.com/support-forums/peripherals/f/3528/t/19483019

  I suspect that what really happens is that the driver has become corrupted.  In many cases, simply reinstall the driver is not fix things; you have to clean the old corrupt driver before installing the new.  Thus, it is more likely that the part "Uninstall" the related response is what is helping rather than playing with services... but go ahead and follow these directions, just in case.  In fact, I suggest that you run under first antimalware scanners before following the tips in the above link.

  If I had not found the link above, that's what I would have suggested (whichrequires that you have Windows XP):

  Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs.

  MalwareBytes AntiMalware

  SUPERAntiSpyware

  Use the free version, not the free trials of "pro" versions  Pay attention during installation uncheck any prechecked boxes that would install some additional third-party programs.

  Do not run the scans at the same time.  Each scan will take a while.  Start one and go do a non-it chore.  Once the scan is finished, leave the program to deal with anything it finds.

  Once done, you can keep or uninstall programs, or both.  If you keep SAS, I suggest to change its default setting does NOT automatically when Windows starts.

  Uninstall all software from Dell to control panel > Add / Remove programs

  Download Microsoft Fixit 50126 impression: http://go.microsoft.com/?linkid=9662904

  Close all running applications (anything with an icon on the taskbar).

  Run the Fixit routine.  Note: The routine Fixit has two modes, light and complete.  It will run in full mode when you check the box "Reset the spooler to print on values."  This will remove all printers, so if you have any other printer installed, I recommend running the Fixit in full mode.  If you have other printers and you do not (necessarily) want to reinstall them, run the Fixit in light mode (box unchecked).  This may work anyway.  You must restart the computer after you run in full mode; you need not restart after the Chase mode.

  After the Fixit has executed and you have restarted if necessary, make sure that the printer is disconnected from the computer and run the installation software.  You will be asked to connect the printer to a suitable place.  You can use the CD that came with the computer or download the software here (which is relatively hard to find, the claims of the main page of the 962 product support it cannot find the drivers)--> http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R89490