ScanJet G3110: Scanjet G3110 turns is not on

It was a gift.  I have not used.  It not turn on if the computer does not recognize it.  I plugged directly into a wall outlet, and it won't always turn.  I don't know if the power cord is the problem, if the power button is the problem.  All I know is that it doesn't seem to work.  I can't say diagrams online if the parser must be unlocked or how to do it.  The operating system is OSX 10.10.1.

Hello! Welcome to the @ALAJS forums

I read about how your new Scanjet G3110 Photo Scanner not illuminate.

Please try the steps in this document, we hope to help turn the unit on. If the scanner does not turn on, please, give us a call to see about a replacement.

HP Scanjet does not turn on or respond

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Best wishes

Tags: HP Printers

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