SCANNER HP ENVY M6 FINGERPRINTS DOES NOT

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• ENVY 15-k006tx: does not fingerprint reader

  Recently, I upgraded to win 10 (64-bit) Home from 8.1 to win.

  Since then, he had problems with the fingerprint reader.  I can start the machine by sliding my finger, but after the screensaver login screen, I couldn't. From there, I could use only PIN or password when connect you. In the end I had to disable the fingerprint reader.

  Yetserday I handed my machine to win 10. After that the fingerprint reader does not work on my machine together al. It doesn't show any option for fngerprint anywhere

  Manager of devices will display a yellow mark excalmation on sensors Synaptice FP.

  HP simple pass does not show me the option of fingerprint.

  I tried to install the driver from the HP site but once again, but it was of no use.

  Would appreciate if you can help me with this.

  My cell phone product is that j2c51pa #ACJ and serial number is [removed personal information]

  @Reeps

  System:

  HP ENVY 15-k006tx notebook PC

  You have not said; I guess that you install the following driver:

  File name: sp72143.exe

• Envy 15 j139tx: fingerprint does not work after the upgrade to windows 10

  I have improved my ENVY 15 NoteBook Windows 8.1 for windows 10 j138tx. But after the upgrade of my fingerprint also does not work. I have updated software driver and it shows as follows.

  

  And the unit is also working (it is said ;-))

  

  But I can't add my fingerprint in sign in option. It does'nt allow me to set up.

  

  And when I open simple passage, it shows me after the error message.

  

  can someone please help me to reactivate it?

  Hello

  Open windows control panel, open programs and features, make entry for HP SimplePass right click and select uninstall.

  When this has completed, restart the laptop.

  When windows has reloaded, download the version of HP SimplePass on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71729.exe

  Once the download is complete, open your downloads folder, right click on the installer SimplePass and select "Run as Administrator" to launch the installation.

  Once again, when this has completed, restart the laptop.

  When windows has reloaded, open windows control panel and on the top right, next to the display by: select "large icons".  The new layout, select the HP SimplePass entry and see if you can set your footprint digital log - on.

  Kind regards

  DP - K

• Laptop HP ENVY 15 TS: fingerprints fingerprints does not

  Hi, HP support

  I have problem with application of fingerprints. I update for Windows 10 laptop, and I also install new validity sensor fingerprint Driver version 4.5.228.0 Rev., But the fingerprint cannot always works. Can you tell me how to do?

  SN: [personal information]

  REF: EOKO5UA #ABA

  Thank you!

  Thanks for the reply me. I found a solution.

  First of all, the driver for the fingerprint is no problem at all, I think that the frigerprint did not work because I need a software called HP SimplePass Identity Protection software.

  Unfortunately, I think that HP does not update this software yet. I tried to use Windows 8.1 Simplepass, but still did not work. Now I can use Microsoft Hello to access my computer, but I can't use Microsoft Hello to remember my e-mail password and etc.

  Thanks again for your help. I appreciate it.

  BTW, if someone have problems with the frigerprint, I think it's the only way you can use agroenvironnemenaux or you have upgraded Simplepass software. Remember check your driver installed correctly first.

• ENVY 4520: Computer does not see section scanner WANT

  Last weekend, I bought a 4520 want TO replace a malfunctioning Lexmark all in one. I quickly learned that the software for this printer avaulable was not available for Mac OS X 10.7.5 (Lion). However, I followed the instructions on the Apple and this site and downloaded the appropriate drivers for the 4500 series. I am able to print wireless from my Mac, but when I attempy yo scan, the 4520 does not appear. In fact, printing and control panel Scan sees not the 4520 otherwise than as a printer no scan option available. Utility HP 'sees' the fevice but offers no adjustment of parameters. The application of scanning HP, does not see it no more.

  While printing is the main reason I bought this unit, the scan function is also valuable and I would like to be able to use it. Of course the current HP software does not support my Mac and OS (Lion) - are there any ear; first versions of installation scanning software partitions. If not, do you have suggestions for () maybe) generic software that will allow me to use the scanner?

  -colin

  Hi Colin,

  Sorry for the frustration you must be feeling.  I did some checking and confirmed that HP only provides drivers scan of your product on OS X 10.8 and later versions.  This product also supports the Apple AirPrint (scan) functionality, which allows you to scan without HP software, but still this support is only available on OS X 10.10 and later versions.

  I am not familiar with the features of 3rd party scan applications.  My only suggestion would be to consider upgrading the version of the OS on your Mac (if possible) because this opens up your options considerably.

• Fingerprints does not work in Google Chrome - solution?

  My fingerprint sensor does not work in a browser other than IE. I want to use it as well with Google Chrome (some Applications work better there).

  No work around?

  What fingerprint software you use? Is it of AuthenTec?
  Here is the page of Authentec:
  http://AuthenTec.com

  It seems that the latest version supports Internet Explorer, Firefox and Chrome

• Portege R700 - recognition of fingerprints does not recognize my fingers

  My recognition of fingerprints has worked for a day about. Now, it does not recognize my fingers (3 registered). When I go in utility prints/utilities-Toshiba digital displays with a fingerprint window Panel, indicating that he needs my fingerprints until I have access to the control panel. It will not accept my footprint so I select to close the window and leaves the control panel.

  When I visit different websites they say it is ready (on a yellow sign) and I keep having to say cancel because I fear it will record and then leaves me not in the Web site.

  It was such a bad experience I just go into the control panel and disable. How do I do that?

  Have you tried to delete saved fingerprints fingerprints?

• Portege M750 tablet functions, buttons and fingerprints does not not in win7

  I installed win7 64-bit ('new installation' on my M750-129) and I also downloaded and installed all the latest drivers from the toshiba Web site.
  Device Manager shows no problem / need of pilots, and trhings as protection of HARD drive works well.

  However, I have four groups of problems I love and appreciate to find the answer:

  (1) when I change the position of the screen for Tablet, it does not change the direction or the resolution.
  There is no utility to set the directions you want from the screen as it was in vista (horribly unstable and slow down the BONE, however).
  This, of course, decreases the usefulness of the finction Tablet

  (2) the buttons do not work properly; the screen rotation button starts excel (!), the button of the mobility center starts word (!) and the toshiba help button does not work

  (3) fingerprint: fingerprint utility allows me to my fingerprints on the screen, asking if he should save it and saying 'save impossible; another duplicate exists"that I do not understand completely what it means...

  (4) some applications are not available at all after the new facility: recognition of faces, DVD player, bussines card screener - but I can love without people; 1-3 worries me a lot a lot more and I'd appreciate any help functional. Thanks in advance for any attempt!

  Hello

  I think you would need an extension package in order to use the features of the tablet on the Portege series.
  I didn't find the Extension for Win 7 Tablet PC Package, but there is a package for Win Vista.

  Usually many tools and drivers that have been released for Vista will work with Win 7.
  So, in my opinion, you should try to also install this Package of Extension of Tablet PC.
  I think this should solve the problem with the buttons too!

  Regarding the fingerprint;
  I think the message means that a fingerprint is already registered so a second register is not possible.
  Check if you can remove the other fingerprints

• TouchSmart HP ENVY 15-j009wm: TouchSmart HP ENVY 15-j009wm does not read USB Flash Drive after Downgrade to Windows 7

  I've demoted installed Windows 7 with Flash Drive but I need help. Windows 7 doesn't read my Flash drive more? He can read my USB keyboard but does not read a USB Flash drive.

  I have no Internet on the computer, so that means I can not update my drivers. And I have a few drivers in my flash drive I want to install, but I can't.

  I read this: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-ENVY-TouchSmart-15-j040us/td...

  It not me any more because I can't access my USB drivers

  Hello:

  Looking at your other posts it seems that you have yourself painted in a corner.

  Since there is no inheritance or the setting USB auto in the BIOS, your only option would be to remove the hard drive, then put it in a USB drive enclosure sata hard laptop, plug in another PC so it can be read, download the drivers there, you need and copy to you user profile on the hard drive removed.

  Chapter 5 maintenance manual provides the procedures of withdrawal and replacement for the hard drive.

  http://h10032.www1.HP.com/CTG/manual/c03733656

  Reinstall the hard drive, run the drivers, and you should be good to go.

  These would be the drivers you need for your model...

  SM bus controller: install this first and reboot.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=cp_127691_1

  USB3: Install these two and restart.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943835&swItemId=ob_139250_1&swEnvOid=4058

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943835&swItemId=ob_133037_1&swEnvOid=4058

• ENVY Touchsmart 15J000: does not start

  My Hp Envy 15 D0D78AV aka the j000

  It has a processor AMD 5750 M and the thing dual graphics.

  Flashing caps lock once every 15 s or indicates that the CPU is not responding.

  I removed the radiator and fan to clean and it starts not since. I bought a new CPU for it and its still does not (yes I put the new Paste on it).

  There was a piece of tape metally who went from the fan on the heatsink that I have more I don't think anything of it. is this some sort of ground causing it to think its overheating?

  I have the power to all the usbs fan works and the HARD drive makes noises so I don't think that the mobo is burned.

  Bassically the screen not turning on it is the fan turns on full speed as usuall and then down and quiet for about 10 seconds or so then gets up to operating speed. and then it just sits there doing nothing just the caps lock blink once every 15 years or more. I don't know what else to do and I can't afford a new laptop and I need for College security literally missed a month ago.

  Help, please!

  Blink codes may look like a bad treatment, but almost invariably, it's really the motherboard. Here you have posted here before that you bought a new processor. Now you have 2 good I'm afraid. And you have this tape to the heat sink. He directs the air on the grid of the fan and without it the laptop will not cool right. But that is irrelevant at the moment until we can get it to the POST.

• HP envy 4 pc does not start

  My hp envy touch ultra smart Book 4 with windows 8.1 does not start. I turn on a blue after the hp logo appears and he did a restart to collect some error information. Restarts, then shows another blue screen saying pc could not start properly displays error code: 0 x 0000001. I have no idea what to do. I tried advanced options on the start menu and none works. Help, please. I'm willing to lose all data and restore the factory settings. Thanks in advance

  Hello

  See if this will help.

  Did you create HP recovery disks or HP USB recovery disc?

  If not, then please consult this HP documenton the recovery of your PC. Select "recovery of your laptop. The instructions are to win 8 but apply to 8.1 Win.

  You will lose all data.

  Have you tried refreshing your PC?

  You can consult this HP document on testing your PC for hardware failures.

  Jaco

  I'm not an employee of ch *.

  HP products:
  810-150se office
  17 t - j000 Notebook
  H8 1380t CTO Desktop
  560z Desktop

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

• HP Envy 4 recovery does not

  Trying to fix a 4 envy for a friend and restore works do not at all.

  Cause:

  Laptop could not do a Windows Update, during one of its automatic restarts it never recovered and sat down at the start screen HP does not have 4 days before I got it.

  I did the following:

  1 attempt to restart and F11 factory restore, nothing

  2. rebooted and press F2 to run the system update, all tests passed

  3 carrier recovery order and tried it, but when I boot it sits HP splash no screen, no response

  Solutions?

  Thank you

  Have not heard of anyone, so I guess I'm on my own.  Former recovery with the new disk several times, were able step software installation only to fail, errors are as follows:

  ChkErrBB.cmd: Detect an error in the PININST_BBV

  ChkErrBB.cmd: Check c:\system.sav\logs\BurnBootWarn.log

  ChkErrBB.cmd: or, visit c:\system.sav\logs\BurnBootMerge.log

  I recorded it on the log file, but since nobody offered to help I did a search for "PINIST_BBV" and found a solution.

  I did the following:

  1. once the installation has failed to restart I hit F10 to enter the BIOS, then F9 for default of the BIOS

  2. I also enabled LegacyBoot in BIOS

  3. the next attempt to make recovery worked!

  It took time, not know not why it is such a difficult thing, a simple recovery.  I must tell my friend to avoid in the future, product HP HP sorry but it was a terrible experience...

  
  

• HP Envy 27: Printer does not finish the print job

  Computer is HP Envy 27. Have a for printer HP Officejet Pro 8600 wireless connection. Have old ACER desktop also wireless to the same printer. Print jobs larger than 3 pages, the old ACER works very well, but envy does not. The printer stops after only 3 or 4 or 5 printed pages. Sometimes I hear a small beep in the printer when the printer stops printing. Also the desire does not eliminate the queue when the print job is finished. Entered in the configuration advanced on the computer for printing options and checked to see if that option (not playoff jobs in queue) has been verified. It was not the case. So I don't know why it is keeping the job in the queue. When we first got the urge last year, he had the printing problem, although she probably had the problem of the queue.

  Hello autumnperson1,

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• New HP Envy DV6 - 7202SE does not connect.

  Hi, I bought a HP Envy DV6 - 7202SE 2-3 weeks, everything was working fine and one day the Wireless does not work...

  All other devices in my house (IPAD, iphone, Android phones) thus communicate them with the Linksys WRT120N router, but my laptop does not connect.

  I tried with the network cable and he surfed the net fine, but the Wireless does not work.

  It also shows the name of the network in the list of available networks, but as soon as I connect it after you enter the authentication key, the connection is not successful.

  I even formatted the computer to its factory settings, but still it does not connect. I checked Device Manager and the drivers updated and everything goes well it... but it does not connect to this router. I tried to connect to my wireless router and it works perfectly... but with Linksys WRT120N router it has stopped working suddenly. Do I have to update the firmware?

  Kind regards

  Amir

  Disable the security on the router and connect temporarily without security.  If successful, go back and add WPA2-AES and try again.

• HP envy m6 touchscreen does not work in windows 8.1

  Hello! Yesterday I updated windows 8.1 after updating my touchscreen was working while my graphics drivers were not installed and after I installed my INTEL HD GRAPHICS card in my laptop HP - ENVY TOUCHSMART M6 and transformed to I just turned on after 16 hours and try to use the touch screen, but it does not work in 'This PC' properties he showed "no pen or enter key is available for this view" is it Please help me how to repair the.

  Open the HP support assistant. Select the section drivers and updates. As long as the drivers are available and you have an internet connection that the HPSA should automatically find, download and install the drivers for you. The following images show how the updates have been installed to my current loan from the HP spectrum XTTouchSmart 13-3000 CTO ultrabook product.  It was quick and painless.