TouchSmart HP ENVY 15-j009wm: TouchSmart HP ENVY 15-j009wm does not read USB Flash Drive after Downgrade to Windows 7

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• HP Envy 15-as043cl does not recognize second hard drive.

  I added an OCZ (Toshiba) TR150 960 GB disk SATA space. Obtained the correct material from Bios HP (connector and cradle) does not seem to recognize it. Is not recognized by the Disk Manager.  Update bios to F.22. tried everything I could think of without success. Hard reset, looked in the bios to see if there was a setting of the drive (no) tried to turn off the power of security starting as suggested in another thread on the same topic. Laptop has a nvme 256 GB disc which works fine I just want more space. Never had this problem with my desktop PC!

  It's real embarrassing... I discovered that I had hit the cable that goes into the ZIF connector. Maybe someone else can learn from my mistake.  Thanks for your help!

• HP Envy 700-215xt does not recognize 2nd hard drive

  I added 2 hard drive, Toshiba 2 GB (DT01ACA200), and it will not be displayed on the player list if I click on the computers tab under the start icon.

  It is displayed under the disks in Device Manager and it says "this device is working properly." under the general tab.

  Under the Volumes tab on the status line it is said "not initialized".

  Any ideas?

  Thank you

  Hello:

  You may use the tool of Windows disk management to partition and format the drive.

  This looks like a tutorial for a XP operating system, the General procedure is the same.

  http://dashboardhelp.datarobotics.com/170/en/win/formatting_drives_using_windows_disk_management_utility_help.htm

• laptop Envy 17 17-j034ca: can not detect the usb flash drives

  Hi, I recently installed windows 7 64 bit on my computer laptop envy 17 17-j034ca. Then, I managed to install all the drivers but it still doesn't detect usb flash drives and I tried to install from the web site of HP and my config but it still does not work

  Please help me

  

  It's ok my sound suddenly computer detects the flash drives normally

• HP Envy 27: Printer does not finish the print job

  Computer is HP Envy 27. Have a for printer HP Officejet Pro 8600 wireless connection. Have old ACER desktop also wireless to the same printer. Print jobs larger than 3 pages, the old ACER works very well, but envy does not. The printer stops after only 3 or 4 or 5 printed pages. Sometimes I hear a small beep in the printer when the printer stops printing. Also the desire does not eliminate the queue when the print job is finished. Entered in the configuration advanced on the computer for printing options and checked to see if that option (not playoff jobs in queue) has been verified. It was not the case. So I don't know why it is keeping the job in the queue. When we first got the urge last year, he had the printing problem, although she probably had the problem of the queue.

  Hello autumnperson1,

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP envy m6 touchscreen does not work in windows 8.1

  Hello! Yesterday I updated windows 8.1 after updating my touchscreen was working while my graphics drivers were not installed and after I installed my INTEL HD GRAPHICS card in my laptop HP - ENVY TOUCHSMART M6 and transformed to I just turned on after 16 hours and try to use the touch screen, but it does not work in 'This PC' properties he showed "no pen or enter key is available for this view" is it Please help me how to repair the.

  Open the HP support assistant. Select the section drivers and updates. As long as the drivers are available and you have an internet connection that the HPSA should automatically find, download and install the drivers for you. The following images show how the updates have been installed to my current loan from the HP spectrum XTTouchSmart 13-3000 CTO ultrabook product.  It was quick and painless.

  

  

  

• HP Envy 7640: HP Envy 7640 Scanner does not work.

  I got a new printer HP Envy 7640. Prints beautifully, but the scanner does not work. I can not make copies, I can't scan something and send it by e-mail or save it in my flash drive, and of course I can't print with my hp pc. I followed the instructions I found in the doctor but it does not work either. I followed the instructions I found on this forum and it does not work either. What can I do?

  I had to go back, because the scanner came broken from the factory. Then they gave me another printer and has so far been working well. Thank you.

• ENVY 15-k006tx: does not fingerprint reader

  Recently, I upgraded to win 10 (64-bit) Home from 8.1 to win.

  Since then, he had problems with the fingerprint reader.  I can start the machine by sliding my finger, but after the screensaver login screen, I couldn't. From there, I could use only PIN or password when connect you. In the end I had to disable the fingerprint reader.

  Yetserday I handed my machine to win 10. After that the fingerprint reader does not work on my machine together al. It doesn't show any option for fngerprint anywhere

  Manager of devices will display a yellow mark excalmation on sensors Synaptice FP.

  HP simple pass does not show me the option of fingerprint.

  I tried to install the driver from the HP site but once again, but it was of no use.

  Would appreciate if you can help me with this.

  My cell phone product is that j2c51pa #ACJ and serial number is [removed personal information]

  @Reeps

  System:

  HP ENVY 15-k006tx notebook PC

  You have not said; I guess that you install the following driver:

  File name: sp72143.exe

• HP Envy 4500 - Scan does not, most periodic freezing

  Hello

  I'm having a ton of problems with my HP Envy 4500. I will first start by scanning. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. My only options are the search, the installation program and cancel. Therefore, I can never get to install and he sends me in a loop. I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices.

  Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck. In addition to these frustrations adds the printer freeze about every 10-15 minutes. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.

  Finally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. All crashes again.

  I tried everything that I can for hours without success. Please notify.

  -Jesse

  Hello Jesse_B,

  Welcome to the HP Forums!

  I understand that you get some problems with your desire to 4500. I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.

  Because you are having problems with the HP software, I'll give you a few steps to help:

  Please uninstall the software on your computer by following this document from HP about uninstalling the printer software. When it finished, I would like you to clean your Temp folder on your computer:

  1. click on the start menu, in search programs and files type % temp %

  2. press on Ctrl and together on your keyboard (this will highlight all)

  3. right click on your mouse and click on remove

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  Secondly, I would like to you can use the Printer Wizard to install the full features software. This is the right software and you need to use a USB cord to perform this step. It will be much easier to find your wireless network. (It's only for the Windows operating system 7-8: 1).

  If you printer is still the gel, then make sure that the printer is connected to a live wall, not a surge protector. I want to see if that makes a difference. Also, try to reset the printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  You receive an error message "OX82EF9BA". This refers to an error in Windows Update. You must perform this update on your computer. Please post your results, I will be looking forward to hear from your part have a good night!

• SCANNER HP ENVY M6 FINGERPRINTS DOES NOT

  Hello

  I've had my Hp envy m6 laptop about a year now and I cleaned it recently make run faster and fix a few other things. On the accident, I believe that I uninstalled the program, titled "Validity WBF DDK".  Immediately, I realized that my fingerprint reader is not working.  I went to the center of the HP utility and reinstalled the driver for the program, but it doesn't seem to work. I even deleted my fingerprints and their reanalysis.  This doesn't quite work.  Initially the light used to light up, but nothing appears even now.  The light does not illuminate, and when I try to log in, I get a recording that says: "year error occurred preventing the use of your information for fingerprint identification.

  It is not so important, but I'm sorry that I can't get this to work more.

  Someone help please, please and thank you!

  -Jeremy

  Get your full model number or product number of the Service tag on the bottom of the laptop (can be under the battery)

  How can I find my model number or product number

• ENVY 7640 printer all-in-one: problem software printer after updating to Windows 10

  After updating Windows 10, my HP ENVY 7640 all-in-one printing software does not open.  A dialog box appears asking if I want to install a new program.  How can I get the software of the printer to open?

  Once you upgrade your computer to Windows 10, you upgrade your printer for Windows 10?

  Go here...

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7600-e-all-in-one-printer-series/6617267/model/6617268

  Download and install the drivers and full software.

• HP envy 4 pc does not start

  My hp envy touch ultra smart Book 4 with windows 8.1 does not start. I turn on a blue after the hp logo appears and he did a restart to collect some error information. Restarts, then shows another blue screen saying pc could not start properly displays error code: 0 x 0000001. I have no idea what to do. I tried advanced options on the start menu and none works. Help, please. I'm willing to lose all data and restore the factory settings. Thanks in advance

  Hello

  See if this will help.

  Did you create HP recovery disks or HP USB recovery disc?

  If not, then please consult this HP documenton the recovery of your PC. Select "recovery of your laptop. The instructions are to win 8 but apply to 8.1 Win.

  You will lose all data.

  Have you tried refreshing your PC?

  You can consult this HP document on testing your PC for hardware failures.

  Jaco

  I'm not an employee of ch *.

  HP products:
  810-150se office
  17 t - j000 Notebook
  H8 1380t CTO Desktop
  560z Desktop

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

• HP Envy 4 recovery does not

  Trying to fix a 4 envy for a friend and restore works do not at all.

  Cause:

  Laptop could not do a Windows Update, during one of its automatic restarts it never recovered and sat down at the start screen HP does not have 4 days before I got it.

  I did the following:

  1 attempt to restart and F11 factory restore, nothing

  2. rebooted and press F2 to run the system update, all tests passed

  3 carrier recovery order and tried it, but when I boot it sits HP splash no screen, no response

  Solutions?

  Thank you

  Have not heard of anyone, so I guess I'm on my own.  Former recovery with the new disk several times, were able step software installation only to fail, errors are as follows:

  ChkErrBB.cmd: Detect an error in the PININST_BBV

  ChkErrBB.cmd: Check c:\system.sav\logs\BurnBootWarn.log

  ChkErrBB.cmd: or, visit c:\system.sav\logs\BurnBootMerge.log

  I recorded it on the log file, but since nobody offered to help I did a search for "PINIST_BBV" and found a solution.

  I did the following:

  1. once the installation has failed to restart I hit F10 to enter the BIOS, then F9 for default of the BIOS

  2. I also enabled LegacyBoot in BIOS

  3. the next attempt to make recovery worked!

  It took time, not know not why it is such a difficult thing, a simple recovery.  I must tell my friend to avoid in the future, product HP HP sorry but it was a terrible experience...

  
  

• New HP Envy DV6 - 7202SE does not connect.

  Hi, I bought a HP Envy DV6 - 7202SE 2-3 weeks, everything was working fine and one day the Wireless does not work...

  All other devices in my house (IPAD, iphone, Android phones) thus communicate them with the Linksys WRT120N router, but my laptop does not connect.

  I tried with the network cable and he surfed the net fine, but the Wireless does not work.

  It also shows the name of the network in the list of available networks, but as soon as I connect it after you enter the authentication key, the connection is not successful.

  I even formatted the computer to its factory settings, but still it does not connect. I checked Device Manager and the drivers updated and everything goes well it... but it does not connect to this router. I tried to connect to my wireless router and it works perfectly... but with Linksys WRT120N router it has stopped working suddenly. Do I have to update the firmware?

  Kind regards

  Amir

  Disable the security on the router and connect temporarily without security.  If successful, go back and add WPA2-AES and try again.

• HP Touchsmart TM 2 touch screen does not

  I had some problems for a few months with the touch screen. He started first of not being able to move around the screen with my finger. I worry too much about this because this isn't something that I use often, but this morning I opened my laptop and now the touchscreen does not at all.

  I cleaned the screen and restarted the laptop and updated the driver, nothing. I looked at the problem and most people seem to solve it by going to control panel > hardware and sound > Pen and Touch > tab key (or) Pan. But I do not have a contact tab or panoramic in the window. The only tabs are Pen Options, shortcuts and handwriting, which are activated.

  I haven't settled the settings under the touch control panel, I didn't even know they were there. I have not installed or uninstalled major programs in the past year, and nobody else has been on this laptop. The last time I restarted the laptop was two days ago, and the touch screen worked.

  If someone has an answer to this, I would be very grateful. I use this laptop for drawing on Photoshop so if I can't solve this problem, I'll be very depressed.

  Data sheet:

  Windows 7 64 bit

  HP Touchsmart TM 2 model WV733AV

  : RESOLVED: my boyfriend and I were able to get it fixed. Here's how we did it.

  We had to take off the black frame that surrounds the touch screen. There are two screws under the little buttons black rubber in the corners of the bottom of the screen. The rest of the frame appears simply easily if you use a small Flathead screwdriver. When the frame is fully extended, we managed to remove all the screws that attach the screen to the laptop, and we carefully picked up the screen.

  There should be two obvious wires coming from the back of the screen, one at the bottom of the screen to connect to the main part of the laptop, and another covered with fabric black flat cable attached to the end of the cover that you just pulled the screen since then. It is the wire that delivers the information of 'touch' to the laptop. It is connected by a small plug in the circuit board, and that's what usually wiggles free over time.

  * All you have to do is to ensure that it is EXTREMELY safe. We had to unplug it and plug it in again. It worked for us.

  I hope this help anyone who also has problems with their touch screen. It's annoying that it was able to disconnect, although it clips in and is also attached to the bottom by the manufacturers.