Scanning Photosmart 7520 problems

Similar Questions

• Photosmart 7520: Access to the software Scan Photosmart 7520 disappeared when installing Windows 10.

  I went through the procedure of doctor scan and installed the updated software.  Poster proceedings finally the familiar screen send me three options; I chose scan option and it worked perfectly.  My problem is the office at current address printer icon does not find these options, instead it addresses the single ability to USB printer or internet installation.

  How to place an icon for scaning or restore old icon printer options? Where is the scan feature triger?  TIA

  After reading the solutions Win 8.1 for lack of tune, I searched C:/.../Program Files(x86)/HP/HP Photosmart 7520 series/bin/for one tune and HPSan.exe found.  I made an icon of office for this program and I seem to have the same access that I lost.  It works!

• HP Photosmart 7520 problems

  I started using my HP Photosmart 7520 a year with a laptop HP with Windows 8, and now I have problems to clear the documents in the print queue. As an administrator, it seems that I can't delete my own documents or other documents. (I have at least three different printed discs and each of them is occupied by documents with the message "deletions", but she's still the impression of the road.)

  I've never seen this kind of problems before.

  I hope someone has an easy solution to solve the problem.

  Best regards

  Daho

  Hello HAH63,

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• PhotoSmart 7520 - problems with the installation

  The two two laptops running Windows 7

  Wireless network with Technicolor gateway router

  I just installed a new PhotoSmart 7520 and I have the following problems.

  1. I couldn't get the latest version of the software to download, so I initially installed two computers using the CD.  Both could initially print correctly to the printer, and I managed to do a test analysis and photo printing.  However on one machine I can not put the 7520 as my default printer, use the HP software or control of printers and Windows device (the latter gives an error ending in 709).  I have now managed to download the latest version of the software and installed it on this machine, but now, the PC do not print and cannot connect to the printer.  I also downloaded the HP Diagnostics and down them.  Fails to check the device driver.  I need advice on the next step, which I think will be (again) to uninstall and reinstall, but maybe someone could suggest which version of the software to use this time and any other measures to improve the result.

  2. the printer cannot download the update needed to enable Web services.  It starts downloading, gets a certain way, and then fails.  It is a constant problem in the last 18 hours.

  3. I would ideally static value the IP address of the printer, but I don't see any way to do this.  Please tell me how to get to this setting, as the supplied management software does not include an option for this.

  4 when I got the PC to the printer, I got frequent notifications in the system tray of the sweep to the it Department, saying that it was not available.  You are not sure what are actual errors, but how do I make them disappear?

  Iain Mackay

  Hello

  1. uninstall the current driver completely. You can find instructions here. When you reinstall, I would use the latest driver from hp.com.

  2. try to download the latest update of the firmware on your pc and update of the printer from here. Installation instructions are here.

  3. to set the printer to a static ip address, enter the IP address of the printer in your browser. This should take you to the web server integrated printer, allowing you to set specific settings.

  4. this problem may not occur when the printer is correctly installed.

• Cartridge Photosmart 7520 problem

  Hello.

  I have problems to install the Photosmart 7520 spare cartridges.  I have put in, locked in place I should and get the error "one or more cartridges appear to be missing or damaged.  They are HP cartridges, so this isn't the problem.  I have them out, cleaned the sensors as it says in my troubleshooting guide.  Sometimes when I close the door it will tell me that another cartridge is not working too.  Any help would be appreciated.

  Thank you

  TK

  Hello

  After getting the error "one or more cartridges appear to be missing or damaged", I found that the opening of the cartridge access door and stirring slightly cartridge problem corrects this problem.  Close the cartridge door and see if you still receive the error.  Keep stirring the problem cartridge and this should solve the problem.  It seems to be very sensitive.

  Hope this helps,

  Kathy

• Photosmart 7520: Prints but won't scan Photosmart 7520 Win7 and Win10

  Very well printing - scanning fails in both directions, of PC to the printer and the printer to the PC.

  No form of works-y PC using the HP device Page or print and Scan doctor.  All two see the printer but when they try to connect give the message error «scanner communication can not be establshed...» »

  If you go to the printer itself and try a "Scan to PC" the printer sees name of the PC, but when you click Scan an error message comes up saying "no computer connected.

  Having exhausted all the recommended solutions: uninstall and reinstall the drivers. Run Selective startup without any service has been activated; Print and Scan Doctor (tells me that there is a problem of TWAIN, but even then gives error "can' communications Scanner...", even after the PC reboot and repeat the doctor P & s); restart the router method.

  The only method of scanning that work which means the network is scanning to E-mail.

  Any ideas?

  Hey @grunte1,

  Welcome to the HP Support forums!

  I see that you encounter some problems with the scanning of your 7520 Photosmart e-all-in-one printer to your PC for Windows 10 and that the printing and scanning doctor detects a problem with your TWAIN drivers. As TWAIN drivers refer to a component of the operating system, the only things I can suggest are updates or perform a system restore. In addition, I suggest contacting the one who sold you the PC or the Microsoft.

  If you have any other questions please let me know. If not, have a great day!

  If you appreciate my help, please let know by clicking on the icon below my post thumbs up.

• HP Photosmart 7520 problem installation (left side black) black ink cartridge

  I replaced the ink cartridges in the HP Photosmart the 7520 front unit and had no problem. It is very easy.

  Now, I had to replace the print cartridge black on the left side of the ink cartridges. The old man is very good, but I can't get the new cartridge to go! I don't know what I'm doing wrong. I pulled the plastic wrap and twisted the orange lever down.

  I can't have the back of the cartridge to slide between the side of the bracket and the cartridge color next to it. He won't go. I don't even get it far enough to start the shoot from the front down. I tried to remove the color cartridge, but it does not help. I compared the old and new side by side cartridges. They look the same. Except, the former says 564 - installation, and the news is 564 - XL. I believe that this is the first change since we bought the printer.

  Any ideas?  Thank you.

  Phil Brown

  7520 photosmart all-in-in-one using five ink cartridges. Photo, Magenta, Cyan, yellow and black. The cartridge on the left side is a Photo cartridge. This cartridge is not the same as the black cartridge.

  Please make sure you are trying to install the Photo cartridge in the left side slot. The Photo ink cartridge will be a "Bow tie" icon and black cartridge will have a "Pentagon" icon on this subject. See the document below to learn more about the difference between a Photo black cartridge:

  http://support.HP.com/us-en/document/c01839024

• Scanning Photosmart 7510 problem

  My Photosmart 7510 worked fine for six months or so I've owned it. Recently however, my laptop stopped recognizing the 7510 scanner, although the impression was very good. After having tried in vain a few things, I deleted all the driver from HP and other software and it reinstalled from the CD, but the problem persisted. I worked through the guide installation failure MSI 1603 HP, including downloading of new versions of drivers and other software, and everything has worked fine until it is returned to normal startup in msconfig and restarted the laptop, how the scanner is not found again.

  I run Windows 7 and connect with the wireless printer.

  I guess that something in the startup is interfering with the communication scanner, resulting perhaps an update from Microsoft.

  Any help would be appreciated.

  Welcome to the Forums of HP Chris170,

  I see by your post that the scan has stopped working. To turn off the startup items, it started working again.
  I can help you with this problem.

  The cause would be a program that runs in the background.

  Try with the Antivirus Scanning software off to remove the cause.

  Then you can go into the msconfig for Startup tab and just activate a few elements at a time and try to scan the image. In this way, you can leave the problem not controlled. But your time will help.

  For my part, I turn off everything but my Antivirus software in the msconfig. Speeds up the computer also.

  If you need help, let me know.

  Good day!
  Thank you.

• Scanning Photosmart C310 problem

  On my photosmart C310, I can scan from the control panel of the printer, but if I use the analysis of solution center it fails. I can't change the settings in the solution Center. I completely uninstalled and reinstalled the software with no change in results. The HP Scanning window opens in a small window and cannot be resized. He runs the scan process, and then another window opens indicating that a software error has occurred.

  It contains the extended next error message: 4, [(3,42,0)]

  I have windows 7 64-bit home installed on my PC.

  Recently, the only thing to do is uninstall/reinstalling the HP software.

  You see the behavior that is described at the opening of Scan?

  Check the DPI of the computer settings, the HP software supports 100% DPI only:

  1. Right-click on an empty area of your desktop and click on the Screen Resolution.
  2. Click on the link to make text and other more or less important .
  3. In the left pane, click set custom text (PPP) size .
  4. To the right of the scale to this percentage of normal size, click the drop-down list arrow and select 100%.
  5. Reboot your PC and try to scan from the HP software

  Please let me know of any changes,

  Shlomi

• Issue scan Photosmart 7520

  The cycles of scanner on about every hour. Is this normal and if so is it possible to stop it.

  Hi Mechpilot,

  That fixed the problem. !

  Thanks for all the help.

• Scanning Photosmart B110a problem

  Hi, can anyone help please?

  The function of scan on my printer resulted in registered black when pages and then seen a preview on my Mac running 10.9. It's already happened and one of the error messages suggested one and then by reinstalling the program, what I did today. Unfortunately, I don't have the original disc and I can't find the software on the HP support pages. I followed the instructions on this site and can now print wireless but when I try to scan it does not find the software. As suggested, I installed all the apple and adobe updates. Could someone please provide a link to the drivers to reinstall the scan feature.

  Thank you

  Thanks much Herculean

  There, I had in the end. Your previous post led me to review alternative methods of scanning. I used the Mac image capture application and everything worked.

• HP 7520 problem scanning to e-mail...

  When I scan to email in my 7520 Photosmart all-in-one printer, I get the message "unable to connect to web services.  Confirm access to the internet and try again. »

  I saw the problem in the forums and tried the suggestions there. I got to the point where the suggestion was to open a session in eprint and download from there.

  I don't have a claim code to add my device.  Ago great instructions on how to get the printer to print the code, but none of them correspond exactly to my screen to the printer. I'm fine until I get to the part "print report". The progression is tools, web services, eprint, active or inactive.  If I'm on the screen main and go to web services, settings, I find myself in the same place.

  How to print the report? Thank you!

  Hey @jmccann1966,.

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see that you have problems with a claim code generation on your Photosmart 7520. I can help you with that.

  To remove Web Services

  1. On the printer, click the ePrint icon in the lower left corner of the screen.
  2. Click settings at the bottom left.
  3. Scroll to the bottom of this screen and click on Delete of Web Services.

  To generate a new certificate claim code

  1. On the printer, click the ePrint icon in the lower left corner of the screen.
  2. Click on accept.
  3. Click Yes.

  This will force the printer to print an information page with your new claim code.

  Let me know if it solves your problem. If it then please click on Solution to let other users know that it helped you. If it does not like so I would like to know what happened and I can help you further.
  
  I hope it works and have a great day!

• Problem with not to print all pages in a document with a HP Photosmart 7520

  I have a HP Photosmart 7520 networked printer.  If I try to print a document of medium to large sized (25 pages), it prints the first 20 without problem, but the remaining pages are incomprehensible and illegible. Initially, because it appeared that the problem was caused triny to print in the background with the closed document, so I tried to print the entire document with it open along the.  This no longer works.

  Hello CRC8591, I hope you are well

  I understand that you have a problem with printing a 25-page document that the last 5 pages are so do not print correctly and show to be unreadable. I want to help you with this question, the best that I can!

  I have a few questions to familiarize yourself a little more with the question and I have also some suggestions to start with.

  1. what operating system do you use?

  Operating system Windows am I running?
  Mac OS X: how to find which Mac OS X Version is on my computer?

  2. try to print the document of several pages of another program. It prints successfully elsewhere?

  3. the same problem occurs when you copy or scan multipage documents?

  Try:

   

  1. reset of the printer and leave unplugged for at least a minute.

  Plug the printer directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help this situation.

  2. check if the printer needs a firmware update: get the latest Firmware and updates

  Let me know the results!

  Have a great Tuesday

• Cannot scan multiple pages in the scanner using HP Photosmart 7520 glass

  I recently bought a HP Photosmart 7520.

  I'm pretty happy with it, but my wife has a problem with it that I wasn't able to solve even looking in the HP support sites.

  When scanning using the glass of the scanner in a pdf document, it has no option to add another page. According to the documentation, there should be a + button, but it is not found. There is an option somewhere that I'm missing? Here is a screenshot of preview (in french, sorry):

  

  Hello

  In the HP Scan dialog box, reduce the scanning in 300 DPI resolution or lower, then you should see the button "+" to add additional pages.

  Shlomi

• Photosmart 7520: Unable to scan to e-mail photosmart 7520

  Message saying not connected to the Internet, but it is

  Hello Ternenter,

  Welcome to the Forums of HP Support!

  I would like to offer an idea as to why the 7520 connects to Web Services, so don't not allowing you to scan to E-mail. I find a lot of success when you apply a manual DNS and IP to the printer. Use this post to help guide you through the steps: Re: Photosmart scan using 6520 problems

  Don't worry about printers listed being different models as the firmware as an application is still. Hope this helps, let me know.