Scanning photosmart wireless 5520 problems

Similar Questions

• Scanning Photosmart 5515 software problem

  How can I scan a document to multiple pages in a SINGLE PDF rather than many separate pdf pages. It seems to be on option in the scan multi software and its irritation of having to scan each page and then attach multi pages to emails to transmit the content.

  I used to be able to do that on my last printer Cannon - this seems a bit poor software if I can't do it again.

  Hello

  You are able to scan a multi-page PDF document:

  If you want to scan a document with several pages in a single file instead of several files, start the analysis with the software of the printer instead of select Scan from the control panel:

  1. Click the HP Photosmart 5515 from the desktop icon.
  2. Click on scan a photo or Document.
  3. Select the Document to shortcut file (the PDF icon).
  4. Click on scan.
  5. Use the Plus icon to add pages.

  If still separated scanned pages, follow steps 1-3, and then click Advanced settings.

  Make sure that the option to create separate pages is not checked.

  Kind regards

  Shlomi

• Photosmart HP 5520. Can not scan to my computer

  Photosmart HP 5520. I can print from my computer very well, but cannot scan from the printer TO my computer. Message is "connection error". This happens sometimes, but usually I can fix in any turn off, unplug and start again. Today, nothing works. This is getting tiresome. Printing works fine.  BTW, I do not control the router & it can just turn on and off. I'm not technologically savvy; I just want the thing to work.

  Hello

  The scan of the computer is disabled by default (I don't know why guys/girls software desinged like that). On my machine, driver for Windows 8 is much better (even same exe file). Turn it on by following the steps below (Please note: for Windows machines)

  Double-click the icon of the printer on the desktop,

  Click on manage the Scan of the computer.

  Click Activate

  You can check the last four too.

  Kind regards.

• Photosmart HP5520: 5520 HP Photosmart Memory Card Error

  My Photosmart HP5520 will print from my IPhone and IPad wireless, however, on the touch screen memory card error appears saying "memory card error. Please remove the memory card. There is no memory card in the machine and I tried to unplug and disconnect when turned on several times. Can anyone help please?

  Hi @Bunters73,

  Welcome to the HP Forums!

  I see you found the error, "memory card error. Please remove the memory card. "With your printer Photosmart HP 5520. I'm happy to help you!

  Please try an another hard reset, as described in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  Then I would try to make sure that the firmware in the printer is up-to-date. Get updates of the printer.

  If this does not resolve your problem, then the printer may need to be repaired / replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Photosmart Wireless B109n-z: Impossible to connect the printer wireless to the new router

  I just changed my wireless router and can not get my printer to recognize the new router.

  When you try to reinstall with the disc that came with the printer it keeps "quit unexpectedly" at the end of the installation, but before I get to connect to the printer.

  The drive indicates that it is for use with Mac OS X v10.4; 10.5, but I can't find an option to update the web site HP despite it stating that my printer is still supported.

  I can still use the printer with a USB cable connected directly to my table, but this is no help for the other devices I have.

  Hi @Paulwrow,

  Welcome to the Forums of HP Support!
   
  I understand that you are unable to connect your HP Photosmart Wireless B109n-z to your new router wirelessly. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  The CD/DVD software will not work with newer versions of Mac OS X. HP doesn't have the drivers for this printer in Mac OS X 10.11 El Capitan. The last driver out of this printer is for Mac OS X 10.6. The only driver available that uses the driver update from Apple. This causes a problem when reconfigure the wireless, as this is the software for help. It would be easier if you have another computer running an operating system that is supported so that you can install the full feature software to configure the wireless.

  As an alternative method, you can try doing as a guideline to connect the wireless printer. We will use the ad-hoc connection. With the ad-hoc connection, you can launch the built-in web server (EWS) to access the wireless configuration wizard.
   
  Use the following steps as a guide:
  Restore the default settings of the network:

  1. Press the button next to the wireless Menu.
  2. Press the button next to wireless settings.
  3. Press the button next to network by default.

  Once the network is reset, the printer should disseminate the ad hoc connection. It should look like "hpsetup" or "HP Setup (and part of the printer name or MAC address). With an IP address like 169.82.12.44.
   
  Then, connect to the network printer, that is broadcasting.

  1. On the Mac in the upper right corner, click on the wireless icon and connect to the network "HP Setup" or "hpsetup".

  Print the wireless test report:

  1. Press the button next to Scan.
  2. Press the button next to the wireless Menu.
  3. Press the button next to wireless settings.
  4. Press the button next to run the wireless network Test.

  Browse the test report wireless IPV4 of the printer (IP address) 169.82.12.44.

  1. Launch your internet browser and enter the IP as shown. This should load the printer EWS.
  2. Click on the tab network across the top.
  3. On the left side, click on wireless or network.
  4. Run the Wireless Setup Wizard.

  This is the only way to reconfigure the wireless, unless you have another computer that has supported the software.

  For more information on the ad-hoc connection, see the User Guide.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• fake disconnected ' HP Photosmart Wireless B109n-z. ' message

  Hi all

  Using the center of HP sollution, I see the message offline wireless HP Photosmart B109n-z.

  However, I can print, I can see the cardriges levels filling and I have no problem to reach the printer via IP address.

  However, this issue would prevent me from scanning documents.

  I already reinstalled the app once, but it was a disaster even more great, even scubber not having to uninstall the HP printer software.

  Any ideas?

  GRZ

  Hi there @robhoe

  Welcome to the community

  It sounds to me like driver installation has not filled completely and correctly on your system Windows 8.1, which could be the reason why you do not have the scanning features in the software.

  Please make sure you that the printer will make copies before make you any software troubleshooting, as if there is a problem copying (printer hardware problem), the installation will most likely never complete successfully.

  I know you tried a scrubber, and that's what I would try again to remove completely all the components of your PC printers and then reinstall them later. If you want to give a shot of this, I'll post all the steps below for you to try!

  1 run this cleaner tool to remove the printer files. Use only an uninstall of level 3.

  HP Officejet software and driver removal utility

  2. restart the computer entirely to complete uninstallation.

  3. download and run the installation of your PS B109: HP Photosmart Wireless all-in-One Printer series - B109 Full Feature Software and Driver

  I hope this works, good luck!

• Photosmart wireless e - all in the habit a B110 series printer to connect to the laptop

  Hi, my laptop and printer are connected to my network, they don't connect with each other.

  Never had this problem before, can help you, thanks a lot

  Thanks for getting back to me brummyspud

  1. Please uninstall the printer then: uninstalling the printer software
  2. Restart the computer
  3. Reinstall the printer from the download: HP Photosmart Wireless e-All-in-one printer - B110a Driver download

  Let me know if that solves the problem

• Photosmart b109n-z: Photosmart wireless b109n-z pilots

  I am trying to download the driver for my printer Photosmart wireless b109-n-z. The wizard detects the printer, but then crashes with the message "HP is compile your results." It could take up to 3 minutes, depending on the speed of your computer and connection. Thank you for your patience. "and not going anywhere.

  I saw a recent request for the driver to a different printer for someone who was having the same problem as me with the HP Web site.  The problem was solved by a direct link to the download.

  Confidence that you can do the same for me.

  Thank you in advance.

  The HP website for driver downloads is back and runing properly, you can download the latest drivers for your Photosmart b109n-z from HP here.

• Print Spooler service is not running (could not install printer) hp photosmart wireless with

  Print Spooler service is not running (unable to install printer) hp photosmart with wirelessprint spooler service does not not (impossible to install printer) hp photosmart wireless with

  Hello

  · What is the model number of the computer?

  Try not the link below and check if it helps: you encounter printing problems, display the printer icons and adding printers, the print spooler service does not work correctly and you receive error messages related to printing on a Windows XP computer: http://support.microsoft.com/kb/919750

  You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close": http://support.microsoft.com/kb/810894

• Photosmart 7520: Prints but won't scan Photosmart 7520 Win7 and Win10

  Very well printing - scanning fails in both directions, of PC to the printer and the printer to the PC.

  No form of works-y PC using the HP device Page or print and Scan doctor.  All two see the printer but when they try to connect give the message error «scanner communication can not be establshed...» »

  If you go to the printer itself and try a "Scan to PC" the printer sees name of the PC, but when you click Scan an error message comes up saying "no computer connected.

  Having exhausted all the recommended solutions: uninstall and reinstall the drivers. Run Selective startup without any service has been activated; Print and Scan Doctor (tells me that there is a problem of TWAIN, but even then gives error "can' communications Scanner...", even after the PC reboot and repeat the doctor P & s); restart the router method.

  The only method of scanning that work which means the network is scanning to E-mail.

  Any ideas?

  Hey @grunte1,

  Welcome to the HP Support forums!

  I see that you encounter some problems with the scanning of your 7520 Photosmart e-all-in-one printer to your PC for Windows 10 and that the printing and scanning doctor detects a problem with your TWAIN drivers. As TWAIN drivers refer to a component of the operating system, the only things I can suggest are updates or perform a system restore. In addition, I suggest contacting the one who sold you the PC or the Microsoft.

  If you have any other questions please let me know. If not, have a great day!

  If you appreciate my help, please let know by clicking on the icon below my post thumbs up.

• My Dell V313w stopped printing/scanning mode wireless or with a direct USB connection after working flawlessly for 2 years

  My Dell V313w stopped printing/scanning mode wireless or with a direct USB connection after working flawlessly for 2 years - any changes made on the network wireless to our knowledge.  Printer works fine in USB mode on old Windows 2000 office.  Network sees the devive asked to detect devices.  Wireless to the printer hardware is perhaps not handshaking...?  Please let know us that he is a very curious pnnc.

  Windows 7 is updated as well as the print driver.  Thank you.

  Hello abir.

  Thank you for giving us the opportunity to help you with your concern for Windows.

  From your post, it seems that you cannot print from Windows 7-based computer.

  When you say "no changes made on the network wireless to our knowledge", which is the type of network you're talking about? (Workgroup, domain)

  It is a difficult problem to diagnose because there are many printers on the market and many reasons why it could not work.

  We will try the steps from the following link and check if this solves the problem.

  Why can I not print?

  http://Windows.Microsoft.com/en-in/Windows7/why-cant-i-print

  You can also check this link:

  http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Response with the State of the question, too, let us know if you need help with Windows problems and we will be happy to help you.

• INK CARTRIDGE 364 (BLACK) DOES NOT MATCH THE HP PHOTOSMART WIRELESS E-ALL-IN-ONE PRINTER

  AT THE END OF THE YEAR, I BOUGHT THE HP PRINTER PHOTOSMART WIRELESS E-ALL-IN-ONE (B110A).  I REPLACED THE COLOR (364) CARTRIDGES, BUT THE CARTRIDGE BLACK (364), I BOUGHT IS NOT SAME SIZE ONE PROVIDED WITH THE PRINTER, IT IS MORE SMALL AND DOES NOT FIT IN THE SLOT.  DOES ANYONE ELSE HAVE THIS PROBLEM?  NOW PRINTER CANNOT USE AS BLACK IS EMPTY AND CANNOT REPLACE IT AS THE 364 PROVIDED WITH THE PRINTER IS DIFFERENT FROM THE PURCHASED SEPARATELY.  VERY FRUSTRATING.

  Thank you

  KERRY

  Thank you Carolyn.  I'll get to watch the 564 cartridge.  Thank you very much for your hope to answer that I can get this resolved otherwise it's back to the PC with the printer world for a refund!

  Thank you

  Kerry

• HP Photosmart Wireless e-All-in-One Printer series - B110

  Hello

  I have the above printer and I m finding difficulty in ordering ink cartridges.

  The available cartridges are:

  HP Photosmart Wireless e-All-in-One Printer series - B110a

  HP Photosmart Wireless e-All-in-One Printer series - B110b

  HP Photosmart Wireless e-All-in-One Printer series - B110c

  HP Photosmart Wireless e-All-in-One Printer series - B110d

  HP Photosmart Wireless e-All-in-One Printer series - B110e

  I don't know the one to choose. Can someone help me choose the right cartridge please.

  Thank you

  Presho

  In the United Kingdom, the cartridges would be 364 series.  You can order black, cyan, magenta, yellow or pack combo with three cartridges.  The cartridge photo and four packs of color with the photo cartridge are not applicable for your printer.

  You can also use the XL 364 cartridges, they have more ink at a higher price, but at a lower cost per page.

• HP Photosmart Wireless B109n-z: my scanner has stopped working

  My printer and copier work ok but the scanner has stopped working and gives me an error message-

  "The analysis cannot because another program or computer using the HP netwoked imaging device. Try again later.

  The device is not on a network, and there is no other users outside of myself using my laptop.

  Hello

  You can try this link?

  http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-wireless-all-in-one-printer-series-B109/3794623/model/3794624#Z7_3054ICK0K8UDA0AQC11TA930C7

  Thank you.

• Wireless network problem: disconnects randomly anywhere between 1 and 4 hours.

  I have a wireless network problem, it disconnects randomly anywhere between 1 h and 4 h. The network consists of a Samsung 4 G hotspot and a Linksys AE1000. The signal strength is excellent, the AE1000 is 1 ft of the computer and 1 ft of the HotSpot.  The computer is a Dell Dimension 2400. Any ideas?

  Hi Jack,

  Problem solved.  I did 2 assumptions about the original problem.  I assumed that the 2 Tech that I spoke made the hurt their product. Battery saver has been activated on the hotspot.

  Thanks again

  Greg