BlackBerry Smartphones stuck in portrait...

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• Screen of blackBerry Smartphones stuck in portrait mode?

  BlackBerry Storm screen is stuck in portrait mode message or email.  All other apps in landscape mode and portrait work.  I am a new user and I hope that it is an easy fix.  Any help is appreciated

  your memory is risk of stuck!

  Try a battery pull and make sure you close apps when you're done with them!

• Keyboard for blackBerry Smartphones stuck in portrait mode when writing and reading messages

  Hi all

  I really hope you can help me solve my problem. Since a few days, my keyboard is stuck in portrait mode when I'm in the Messages menu. No matter what I do, it cannot switch to see the landscape. I tried to rotate in all directions, but without success. Apart from the Messages menu, the keyboard orientation changes as it should. But at the time wherever I press the Messages button, the display immediately switches to portrait. Apparently I blocked it somehow, but I can't unlock it now. I tried all the options, I changed the sensitivity of the change of the screen, but nothing. It's really boring to write e-mail messages using a SMS keyboard. Can someone give me advice how to restore the display of the landscape keyboard?

  Thank you very much in advance.

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

  My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

  Hi Bbnoviceja

  Welcome to the Forums of the BlackBerry Support

  Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

  KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

   

  Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

  Or:

  KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

   

  Try it and tell us if you feel any problem.

   

• BlackBerry Smartphones stuck in emergency call only and can not enter my password safe alpha that will only allow numbers

  After a software (12 hours) update my Blackberry Curve 9320 is stuck in mode 'emergency calls only '.  I have an alpha security password, so it allows me to enter it will allow of only to try to fix or reconnect to the network - numbers from the keyboard.

  Tried to remove and reinsert the battery - no joy.

  How do I either get my password entered or exit emergency calls only?

  Hello

  Resolved to myself.  Already had a digital security password so I tried to put that in.  It was accepted & seemed to allow the network to reconnect that meant while I was off emergency calls only mode & could enter my password safe alpha & enter my phone.

  Rather strange but suggested that my SIM card can hold my old password that I used with my last phone.

  Unusual scenario but the hope that it might help others.

• BlackBerry smartphones stuck on "phone

  I started a message on it, but it disappeared at half way through.  I am a new owner of the curve.  I'm stuck on the "phone that was working fine until this morning.  When I try to unlock it rejects my PIN and gives me the command "enter Blackberry" when I enter my PIN or the Blackberry, it refuses to unlock but calls for again "enter Blackberry."  I have read through the manuals that he got with the "phone, but cannot find any solution.  I also tried a hard and then soft reset but none worked.  Any ideas please.

  You won't have to set up a new account, just reboot with a battery pull and your old email accounts should return.

  Or you need to re-register the device on the service, see below.

  Finally, you must type 'blackberry ', not 'Blackerry '. Note that this is ALL lowercase.

• BlackBerry Smartphones stuck on the home screen

  The system seems to be stuck on the "Home Screen" (the screen with the background image). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't choose anything on the home screen or the great list of icons.

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones stuck in the bootloader after March update

  Hi all

  I just tried to install the update of security from March to my priv, it downloaded and I confirmed to restart to install the update.

  During installation, an error android icon appeared and the update stopped.

  After a while, the phone has rebooted and got into the bootloader menu.

  No matter what I choose here, I can't do that.

  What can I do?

  Thank you & best regards,

  Michael

  My colleague let me know that you are all fixed to the top! Thanks again for posting @meberhardt 

  If someone has this problem please call BlackBerry support using the contact information in my signature and let know me via private message of your # case if I can help!

• BlackBerry Smartphones stuck 7.1 update!

  I was updating my OS 7.1 9380 curve but the battery died and now its impasse on "save your social data 9% of the flow", I can not access to the phone and the phone connects to the desktop software is constantly trying to connect to no error message!  How can I get the phone to a any normal state please help?

  Hello Samanthatimns

  Welcome to the community

  (1.) you have the battery charger using an external source if the battery is now.

  2.) open Blackberry Desktop Software & connect your device with your PC via a USB cable, without insertion of battery.

  You have three Retry option, update or cancel, and then click Update.

  Once it will update pocket computer initialization, then insert batteries...

  Good luck..!

• My Torch 9800 blackBerry smartphones stuck after reboot and removing muncher

  Hi, someone at - it help me on this problem...

  I bought this lamp almost 2 years (first model)... Since 2010, there is no critical problem has occurred so far, but...

  Today my torch can be the use of these problems. Let me explain the details.

  1. I installed white (screen capture program), after installed I launched this apps and my bb automatically rebooted.

  2. then, after restaterd, the bb can be used as usuall and I don't start screen muncher apps after (case 1).

  3. last night, my bb works correctly and it is no problem at all...

  4. this morning, I think that to remove the apps (muncher) because I no longer use. Then, I deleted this application using normal procedures. And, as we have known it, bb must be restart after unistalling all the apps, then I restart.

  5. to restart (loading bar) is stopped to load 3/4 bars... So, I take the battery out to restart once again...

  6. after rebooting, my bb seems ok until it to load menus and other. But it's only for 15 seconds. After 15 seconds, an icon (loading star * like the sunflower) appeared.

  7. my bb stuck and I can ' t use any button / touch screen function. My screen will not also turn off their light.

  8. I tried to restart almost 6 times (remove battery), but it still the same...

  * I use the menu for 15 sec then it becomes insensitive...

  Please help me...

  Sorry for not including 'return first '. I think that he or she has not read the article.

• Theme blackBerry Smartphones stuck red Tulip?

  How can I get rid of the notifier red Tulip theme stuck?

  And then scroll through your Messages folder and read or delete the notification.

  Or open the AppWorld and remove the application that made the notification.

• Screen of the blackBerry Smartphone will not portrait in landscape mode when, in the pages of sms and message mode change

  I don't know if I've accidentally changed something, but all of a sudden I can not get the screen to switch from portrait to landscape mode when im in the pages of sms and message. I searched everywhere for an option that could keep me out of this point of view, but I have not found anything. Anyone know how to fix this? your help will be greatly appreciated.

  Make sure that you use the latest version of the OS that you can find (from any carrier.)

  You can probably get it to work again by removing the battery and reinsert.

• Get-9860 torch blackBerry Smartphones stuck during the update

  Hello

  I bought a new unit of bb now I'm updating everything and he's stuck during the update wat to do?

  Following currently being held in the screen for half an hour now

  

  Now it finally works

  glad to see that it works for you

• BlackBerry Smartphones stuck with "1 new message '; can't find it

  Hello.

  I have my Blackberry 9650, an icon at the top of the phone advising me of a new message. (icon = envelope with a red star; a number 1 next to it)

  My inbox settings consist of a "Desktop" e-mail account and a type of message "SMS".

  When I click on the Blackberry icon, I have an icon marked ' (1) Messages ", an icon marked" Desktop (1) "and an icon marked"SMS ".

  When I open Messages, Desktop, or SMS icon, yet there is no new messages.

  I'm trying to get the Blackberry to recognize that there are no new messages.

  I selected the most recent email and "marked all prior electronic open."

  I also tried 'Balancing Now' and a reboot.

  Any ideas? or a way to compel this phantom message?

  Or a way to solve the logic to signal (n-1) of new messages?

  Thank you

  Open your Messages folder.  Press the menu button, and then select the display folder.  Scroll if these folders to find the message of thugs.  You should be able to find it in one of these folders.  When you find it, delete it then.

  If this isn't "appear in any of these files, do a battery pull.  With your phone, remove the battery and then replace it.

  I hope that helps you.