Screening of hardware failures (Windows 8)

Hey guys!

I just want to put a quick 'How To' guide for hardware problems that occur with computers portable windows 8 and how to test them.

HP Support Assistant and HP PC Diagnostics UEFI both give access to tests that can check for hardware failures. HP Support Assistant is accessible through Windows and HP PC Diagnostics UEFI is accessible by pressing the F2 key during the startup of the computer.

If someone is to detect any type of hardware problems with there Win8 laptop follow thisDOCUMENT.

You will be able to run the test as

I hope it's useful!

Tags: Notebooks

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    Original title: suddenly Windows XP does not open

    After using the computer someday, he would not start the next time I lit. Windows tried to start but failed and went to a black and white screen saying windows could not open possibly due to a hardware or software upgrade and invites me to try opening windows normally, safe mode, using the last well-known congig, etc... Every choice has ended up doing the same thing, windows tries to start and end up back in the black and white screen.

    Hi Brian,.

    1. you receive messages or error codes?

    2. did you of recent changes on the system?

    You can read the following article and check if it helps.

    Computer stops responding with a black screen when you start Windows XP

    Black screen on startup

    Hope this information is useful.

  • cannot re start my system by getting only a black screen with recovery of window failure

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    I have a dell inspiron laptop and tried to install windows7 vista upgrade, since, so I can not re boot my system by getting only a black screen with insufficient recovery window, I followed the instructions on the screen to re-boot without success, and when I insert the disc of the operating system for re install nothing happens, Pls help TKS.
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    Hi myrnaspiers,

     

    1. What is the exact error you get when you try to start windows.

    2. what type of installation you have done, it's a custom Setup or an upgrade.

    3. check if you have the option to go back to the old version of windows.

    I suggest you follow the link to black screen when I start Windows 7 below.

     

    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

     

    I also suggest you start in safe mode.

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    If you have not used the repair which is a system repair option in Windows vista start DVD, you can use it and check if the problem persists.

    To open the Startup Repair refer

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  • Unknown hardware failure and I think I am infected with a virus.

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    Hi johndglas,

    This problem may occur for one or more of the following reasons: ·         A bad or outdated device driver driving ·         A computer virus (as you mentioned) ·         A corrupted program, or ·         A problem with the memory of your computer.

    I suggest you try the following steps:

    Step 1: Disconnect all external devices mainly USB devices (do not Disconnect the mouse and keyboard) and put the computer to boot.

    Clean boot the computer

    Follow step 1 in the link below,

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

    Important: n ' forget not the computer to start normal follow step 7 in the link.

    The computer works as expected now?

    If the problem persists,

    Step 2: Check with a different user profile

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    http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

    Difficulty of a corrupted user profile

    http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

    If the problem persists,

    Step 3: Run a scan online for any threat and try to correct

    http://OneCare.live.com/site/en-us/Center/cleanup.htm

     

    See the link below to get rid of the virus of the computer

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • State of constant power failure (Windows 8 64-bit) driver

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    Hello

    The Bug_Check 9F is a very common usually caused by drivers. There are many OEM
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    ========================================================

    Note the use of Win Key + X and Win Key + W (to go on the Control Panel, Run and parameters
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    Translate Windows 7 methods and use them on Windows 8.

    Resolution of the blue screen in Windows 8/8.1 errors
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    We can analyze the minidumps if make you it available to the SkyDrive or another file
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    ZIP or download the content of the C:\Windows\minidump (only once you have made
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    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

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    ==========================================================

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    --------------------------------------------------------------------------------------------------------------------

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    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
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    Microsoft - hardware and drivers
    http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8

    Why Windows is not find my device?
    http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device

    What happens if a device is not installed correctly
    http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Computer stops responding with a black screen when you start Windows XP. Cannot select anything advanced startup options

    Original title: can't open Windows
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    Hi Mihou,

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    Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Windows XP crashes intermittently when stopping. Stuck on the screen with the default windows background color and the mouse pointer.

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    Hello Steve,.

    Thanks for posting your question on the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    What is the brand and model of your computer?

    Thank you for details on the question and your efforts to resolve.

    I appreciate your time and patience.

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    Reference:
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    Method 2:
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    http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

    See also:
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    http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

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    https://support.Microsoft.com/en-us/KB/929135?WA=wsignin1.0

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    Warning: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

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  • Installation failure: Windows failed to install the following update with error 0xC1900104: English ESD Bundle Parent.

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    Log name: Application
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    Event ID: 1001
    Task category: no
    Level: Information
    Keywords: Classic
    User: n/a
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    Name of the event: WindowsUpdateFailure2
    Answer: No available
    Cabin ID: 0

    Signature of the problem:
    P1: 7.8.9200.16715
    P2: 8020002e
    P3: 0E51874C-8E6E-47B6-A835-CCAEEF3D9997
    P4: download
    P5: 101
    P6: unmanaged
    P7: 0
    P8:
    P9:
    P10:

    Attached files:

    These files are available here:

    Symbol of the analysis:
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    Report ID: 49ede667-3727-11e3-bea8-fd232fd2f50b
    State: 262160
    Bucket Hashed:
    The event XML:
    http://schemas.Microsoft.com/win/2004/08/events/event">
     
       
        1001
        4
        0
        0 x 80000000000000
       
        12180
        Application
        SAM-DUO13
       
     

     
       
       

        0
        WindowsUpdateFailure2
        Not available
        0
        7.8.9200.16715
        8020002e
        0E51874C-8E6E-47B6-A835-CCAEEF3D9997
        Download
        101
        Unmanaged
        0
       
       

       
       

       
       

       
       

       
       

       
       

        0
        49ede667-3727-11E3-bea8-fd232fd2f50b
        262160
       
       

     

    I found the post on the Sony support site. Give it a try.

    http://community.Sony.com/T5/VAIO-hardware-networking/availability-for-Windows-8-1-upgrade-for-VAIO-PC-s/m-p/204481#M13112

  • Hardware failure if I open Adobe apps or iTunes

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    Anonymous UUID: C1EFD5AA-D9A3-3AD8-D9AC-86E6088D3498

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    0xffffff93ebcf3ec0: 0xffffff7f8c09d6b9

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    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [A360453D-2050-3C49-A549-AC0DD5E87917] @0 xffffff7f8a2d1000

    Corresponding to the current thread BSD process name: kernel_task

    Mac OS version:

    15 1004

    Kernel version:

    15.6.0 Darwin kernel version: Mon Aug 29 20:21:34 PDT 2016; root:XNU-3248.60.11~1/RELEASE_X86_64

    Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E

    Slide kernel: 0 x 0000000009600000

    Text of core base: 0xffffff8009800000

    Text __HIB base: 0xffffff8009700000

    Name of system model: MacPro6, 1 (Mac-F60DEB81FF30ACF6)

    Availability of the system in nanoseconds: 337233042670

    last load kext to 166512757592: com.apple.driver.AppleFireWireStorage 3.7.1 (addr 0xffffff7f8bba8000 size 20480)

    kexts responsible:

    com.paceap.kext.pacesupport.snowleopard 5.8

    com.shinywhitebox.iShowU - Audio-Capture 1.0.2

    com Blackmagic - design.desktopvideo.iokit.framebufferdriver 10.4.3

    com.apple.driver.AppleFireWireStorage 3.7.1

    com.apple.driver.initioFWBridge 3.7.1

    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 3.7.1

    com.apple.driver.LSI_FW_500 3.7.1

    com.apple.driver.Oxford_Semi 3.7.1

    com.apple.driver.StorageLynx 3.7.1

    com.apple.driver.AGPM 110.22.0

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.AppleOSXWatchdog 1

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AppleHDAHardwareConfigDriver 274.12

    com.apple.driver.AudioAUUC 1.70

    3.12.7 com.apple.driver.AppleGraphicsDevicePolicy

    com.apple.driver.AppleHDA 274.12

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleMCCSControl 1.2.13

    com Apple.Driver.pmtelemetry 1

    com.apple.kext.AMDFramebuffer 1.4.2

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

    com.apple.AMDRadeonX4000 1.4.2

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.kext.AMD7000Controller 1.4.2

    3.12.8 com.apple.driver.AppleMGPUPowerControl

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleFIVRDriver 4.1.0

    com.apple.driver.AppleIntelMCEReporter 107

    com.apple.driver.AppleUSBDisplays 378

    com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1

    com.apple.iokit.SCSITaskUserClient 3.7.7

    com.apple.driver.CoreStorageFsck 517.50.1

    com.apple.driver.AppleFileSystemDriver 3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.driver.AppleUSBODD 3.7.1

    com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

    com.apple.driver.AppleFWOHCI 5.5.4

    2.8.5 com.apple.iokit.IOAHCIBlockStorage

    com.apple.iokit.AppleBCM5701Ethernet 10.2.0

    com.apple.driver.AirPort.Brcm4360 1040.1.1a6

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com Apple.NKE.applicationfirewall 163

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

    com.apple.iokit.IOFireWireSBP2 4.2.7

    com Apple.kext.Triggers 1.0

    com.apple.driver.DspFuncLib 274.12

    com.apple.kext.OSvKernDSPLib 525

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOSurface 108.2.3

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOAcceleratorFamily2 205.11

    com.apple.driver.CoreCaptureResponder 1

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

    com.apple.iokit.IOBluetoothFamily 4.4.6f1

    com.apple.driver.AppleHDAController 274.12

    com.apple.iokit.IOHDAFamily 274.12

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.kext.AMDSupport 1.4.2

    3.12.8 com.apple.AppleGraphicsDeviceControl

    com.apple.iokit.IOFireWireIP 2.2.6

    3.12.8 com.apple.driver.AppleGraphicsControl

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleThunderboltEDMSink 4.1.1

    com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

    com.apple.driver.AppleUSBComposite 900.4.1

    com.apple.iokit.IOUSBHIDDriverPM 900.4.1

    com.apple.driver.AppleUSBHIDMouse 185,3

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com.apple.driver.AppleHIDMouse 185,3

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

    com.apple.driver.CoreStorage 517.50.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageClass 4.0.2

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com Apple.Driver.USB.cdc 5.0.0

    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    4.6.1 com.apple.iokit.IOFireWireFamily

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 6.0.2

    com.apple.driver.AppleXsanScheme 3

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.driver.AppleUSBMergeNub 900.4.1

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com Apple.Driver.corecapture 1.0.4

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417,4

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    com.apple.kec.Libm 1

    I have similar problems, but do not have a definitive answer to Apple. They replaced my D500 cards, graphics & the power supply but the plant still Mac Pro. According to the Apple phone support, looks like my logic board is bad. You will need to visit the Apple Store again to see what happens.

  • My new iPhone has a hardware failure, or iOS this buggy?

    Hi all.

    This is my first time on these forums that I thought I could try. I recently bought a 6 s 64 gb unlocked (nine from Apple) iPhone on February 26. It came with iOS 9.1, and so as soon as I got it, I plugged into iTunes and updated to 9.2.1. Since I got my phone, it was glitch as *, and not what I heard about Apple being ecosystem. The last Apple device I owned was an old iPod Touch 5th generation I used as an advanced MP3 player. I don't remember iOS 6 and 7 is this glitch. None of my questions are reproducible, because they occur randomly and are not a model for them. They are random glitches, and several glitches that I attended with TouchWiz (for all Android users out there, you know what I'm talking about). I must still EVERYTHING breaks down at the moment, experience that is the stability of iOS, that I've heard, but I still have a bug free experience. Those bugs break transparent experience, making me almost want to return the unit. I tried to do a reset with iTunes and then reinstall all my data in the cloud (images, data, application, etc.) to try to separate myself from all the bugs that may be carried over to a restore from a backup. The cloth did NOTHING. I also tried running the beta of iOS 9.3 when it was in beta to try to fix, but nothing helped. Then I restored via iTunes and downgraded, by first removing the firmware on my computer so that it can be redownloaded once more in order to fix a corrupted download. I'm a loser. I don't know what the problem is, and I hope this isn't a hardware problem.

    I like to consider myself as tech his life, that I have a job in a computer SCIENCE Department, and I build computers in my spare time, even though I'm relatively new to the iOS ecosystem and I'm looking for outside help, help that Apple technical support would most likely pass a hardware problem, but before I jump to conclusions, I would like to hear some outside opinions.

    So my question to you all, it is iOS lossing is the way that it was and be super buggy, or is it my phone having a hardware failure (GPU, mobo, etc..) I would like to have quick answers, as these bugs make me consider going back to Android, even if I chose to go iPhone for a reason.

    If you did a clean reinstall - then you have done most of what we offer on these for a

    Most of us have had iPhones for years some since they first were introduced and not, what you say is not normal by any stretch of imagination and yet no manufacturer of the device is completely free of errors

    My suggestion would be to take over the store that you buy and see what they have to say

  • Fingerprint sensor & drive hardware failure on Tecra M9

    Fingerprints reader / sensor does not work.

    Two device drivers reported a device code 10 does not no error in Device Manager.
    In the fingerprint software, this fingerprint sensor reportss has reported a hardware failure. Code of 1066.

    Reinstalled drivers and software - problem remains the same.
    Used system restore and registry restored - problem remains.

    Is this a warranty issue - laptop is less than 1 months old.

    [email protected]

    Hello

    There is a new software of fingerprint on the Toshiba European driver page uninstall the old, clean the operating system using the CCleaner, reboot the laptop and try to install the new application downloaded from the page.

    If this doesn't help and if the error persists then a recovery disk can be useful

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