Scroll wheel is very sticky. very hard to turn.

Microsoft laser model 5000 schroll wheel-sticky and difficult to turn. Is it possible to clean it?

Ben Reade, SR.

Hi breade98,

·         The mouse was working fine before?

·         Are you having this problem when you use a particular application?

You can contact Microsoft Hardware support for assistance.
http://www.Microsoft.com/hardware/mouseandkeyboard/support/default.mspx

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Scroll of blackBerry Smartphones are becoming very difficult to "BOLD" (with a pad, not a scroll wheel)

    Hello

    Scrolling became very difficult in my "BOLD", but it has a pad, not a scroll wheel, so I can't follow the spoken wheel and push solution previously in these forums.

    The symptoms are that it is difficult to get the cursor to move to the left or to the right or upwards or downwards, sometimes that it moves more easily than other times, but never as easy as it was until last week. What often happens is that I end up pressingteh pad too hard trying getting the top of the page to save the movement and thus itreads as a click instead.

    I tried to clean the buffer, cleaning of my thumb or finger, battery-out-restarted "BOLD" of countless times, tried with my fingers wet and dry...

    It seems that she has changed after an update has been downloaded, but maybe it's just my perception.

    In any case, what could be the problem and what is the solution please?

    Hello qw8,

    Welcome to the forums.

    Take a look at the knowledge base article below which may help you with your trackpad problem.

    KB29640

    Trackball, keyboard or trackpad not working only not on a BlackBerry Smartphone.

    I hope this helps. Nice day.

  • Scroll smoothly makes very slow scrolling

    Since the version 15 (I think), the functionality of scrolling smoothly in Firefox makes very slow scrolling. Before that it was a much faster way. With the scroll wheel makes it easy to just go up or down a page, it is smooth, but terribly slow. With smooth scrolling turned off, it is all back to normal speed (as in Windows Explorer, but also in Internet explore when scrolling is quite normal speed). Downside with people with disabilities, of course it's all more jerky now.
    All the drivers are up to date. Everything where I scrolling is not serious, the normal speed. Only Firefox is way to slow down with scrolling when Smooth Scrolling is enabled.

    Is it possible to change the speed of scrolling with active smooth scrolling?

    Well, did some experiments and found a setting in everything: config that makes Smooth Scrolling fast and smooth: look in: config for mousewheel.min_line_scroll_amount. By default, which has a value of 5. I changed only in 50 and now smooth scrolling looks and feels like before.

  • Since Firefox 13.0.1 my scrolling speed is very slow and lazy. Disabled all the plugins still don't work. Any difficulty? I HATE IT!

    As soon as Firefox when through it's automatic 'upgrade' the scrolling action became very slow and lazy. I tried all this suggested (disable plug-ins, re-installing Firefox, restart the computer, etc.), but I still can't get back to the way it was. Is there a fix, or how can I re - install the older version that worked so well? I HATE THIS!

    Hello mjg263, firefox 13 introduced a scroll smoothly by default - it might not work well on older hardware.

    Please, try to update your video driver or if this does not improve the case you can disable scrolling smoothly in firefox/tools > options > advanced > general.

  • Satellite P300D - very hard knocks when I start a game

    My computer fan is blowing very hard when I start a game, it happens also when I watch a movie. I thought it was normally but yesterday when I was playing a game the screen went black and the fan made a strange noize. I'm running a Dual-core AMD Turion X 2 with an ATI Radeon HD 3650 card. I cleaned my fan more than those and updated all my drivers. The games don't require high performance.

    Anyone know what could be the reason for this problem and who knows maybe a solution?

    Thanks in advance

    Hey Buddy,

    First of all I have to say it s normal absolutley that this fan works on the highest level if you start a game or which videos to high resolution as processor and graphics card performance is required. So don't worry about it, it of normal.

    Regarding your problem, that the screen went black it could be a problem with the cooling fan. How did you clean the notebook exactly?
    Normally this can be done with a jet of compressed air as described here:
    [How to clean a Toshiba laptop cooling system? | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=40]

    Check this box!

  • The fan on my iMac now blowing very hard. Can I do about it?  Is it a sign of a future problem computer?

    Suddenly, my iMac fan started blowing very hard. Is that what I can do about it? Is this a sign that my iMac is about to crash?

    Try resetting the SMC reset management system (SCM) controller on your Mac - Apple Support

    You may need to do 2 - 3 times and when you disconnect the power supply cable do to the back of the mac not the wall.

  • Satellite A300D - fan turns very hard and the laptop gets very hot

    I was wondering if someone could point me in the right direction as what to do with the overheating problem that I currently have with my A300D. I had the laptop for less than a year, it is still under warranty but I don't know where to go or what to do to fix it.

    The problem: about two months ago, I noticed the fan turns very hard and also the laptop gets very hot. Now it runs so hot the laptop shuts down completely. The heat being driven out of the laptop is so hot! burn your my infact.

    Anyone has any advice they could offer me.

    Thank you
    James

    Hi James

    You wrote that you have the laptop less than a year, so my question is this is already cleaned it?
    The laptop needs to be cleaned every 3-4 months and I do this every 3 months. Whenever I do I m wondering how much dust out and after this procedure the portable is a lot cooler.

    Here's an interesting article from Toshiba on this subject:
    http://APS2.toshiba-tro.de/KB0/HTD7A01ZZ000AR01.htm

    Compressed air spray is really useful and you should check it out yourself! ;)

  • MS Intellimouse Explorer 2.0 has user programmable buttons, but this mouse is very hard to find. Is there an another wireless mouse which has programmable buttons user-defined?

    MS Intellimouse Explorer 2.0 has user programmable buttons, but this mouse is very hard to find. Is there an another wireless mouse which has programmable buttons user-defined?

    Thank you

    OOPS - I just read the description of the site and realize that this is the wrong forum for my questions.

    I'm sorry.

  • My PC's performance is very hard hit. The PC was formatted 3 times less than a month.

    My PC's performance is very hard hit. The PC was formatted 3 times less than a month. Please suggest what to do. Run all the anti virus help? If so, please send url to download.

    Friday, October 8, 2010, 06:22:51 + 0000, shahidwin wrote:

    My PC's performance is very hard hit. The PC was formatted 3 times less than a month.

    Reformatting and reinstalling Windows because you meet one
    problem is almost always a very bad thing to do.
    With a minimum of care, it should never be necessary to reinstall
    Windows (XP or any other version). I ran Windows 3.0, 3.1, WFWG
    3.11, Windows 95, Windows 98, Windows 2000, Windows XP, Windows Vista,.
    and now Windows 7, each for the period of time before the next release
    came out, and each on two or more machines here. I never reinstalled
    None of them, and I've never had anything more than an occasional
    minor problem.
    I am convinced that this erroneous notion comes from the technique
    support people in most of the major OEMs. Their solution to almost
    no problem, they do not know quickly the answer to is "reformat and.
    replace. "This is the ideal solution for them. It gets down you the
    Phone quickly, it almost always works, and it does not require a
    make a real troubleshooting (a skill that most of them are obviously not
    own in any great degree).

    But it leaves you with all the work and all the problems. You have to
    restore all backups of your data, you need to reinstall all your
    programs, you must reinstall all Windows and application
    updates, you must locate and install all the drivers needed to
    your system, you must recustomize Windows and all your applications to work
    the way you are comfortable with.

    In addition to all these things being long and painful, you can
    have trouble with some of them: you will find all your CDs application?
    You will find all the necessary installation codes? Do you have any data
    backups to restore? Do you remember yet all customizations and
    tweaks can be installed to make everything work the way that you
    as? Sometimes there are problems that are so difficult to solve
    that Windows has to be reinstalled properly. But they are few and far
    between the two; resettlement should not be a substitute to the
    Troubleshooting; It should be a last resort, to be made only after all
    troubleshooting by qualified person other attempts have failed.
    And perhaps most important: If you reformat and reinstall without
    Discover what caused your problem, you will likely repeat the
    behavior that caused and quickly find you exactly backward in the
    same situation.

    That last paragraph above apply in your case.

    Please suggest what to do. Run all the anti virus help? If so, please send url to download.

    Do you run any anti-virus program? And no anti-spyware programs be?
    It is certainly the reason for your problems. You are infected
    by malicious software.

    For an anti-virus program, I recommend eSet NOD32, if you're ready
    to pay for it. If you want a free anti-virus, I recommend one (are not
    run several) of the following three:
     
    Avira AntiVir
    Avast
    Microsoft Security Essentials
     
    You also need anti-spyware software. I recommend that you download and
    (both freeware) to install MalwareBytes AntiMalware and
    SuperAntiSpyware.

    Ken Blake (MS-MVP)

  • Red line flashing light under the X 3000 HP mouse scroll wheel

    The lack of a better adequacy, m post my question in the laptop hardware section.

    This is the kind of a silly question, but for some reason my mouse HP X 3000 wireless decided to Flash a red color flashing line below the scroll wheel. This mouse HP documentation is thin enough, impossible to find the meaning of this code of lights in my mouse"support page.

    Logitech hardware, this indicates that the battery is very low. It indicates in a X 3000 HP mouse?

    It seems to work normally, but it is followed very precisely my hand movements and do not miss a single click.

    If anyone knows, please reply.

    Thank you.

    The first thing I would have suggested, it is change the battery.  On all the mice I've owned as a flashing red light / line means that the battery is low, as you said.  I can't find any information on the cause, otherwise.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • mouse scroll wheel not

    Stopped my mouse scroll wheel, and I can't tell if it's a problem of software or hardware (out of stock).  I tried to reset the scroll in the mouse control panel and checked for Intellipoint updates, but does not.

    Try a system restore to a Date before the problem began:

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    See you soon.

    Mick Murphy - Microsoft partner

  • Scroll wheel not working do not in some applications

    I have seen many many posts on the same issue, but have not had any luck finding a working solution in any of them. Here is a link to a thread that has even links to more discussions on the same issue.

    http://social.technet.Microsoft.com/forums/en-us/w7itprohardware/thread/71db7003-45b1-4FBC-844f-da4894c20036

    I have a Microsoft wireless Intellimouse explore 2.0 and have recently upgraded to windows 7 (which is awesome = P)

    What is not so impressive, however, is that scrolling doesn't work at all in some applications, mainly 2 games I've known personally (Dragon Age: Origins and Neverwinter Nights 2), although others have reported other applications that do not work properly.

    Scrolling basically to something approaching normal speed is not picked up at all these games. If I turn the scroll wheel very quickly, in those games he zooms the camera all the way / exit, as if they picked up warpspeed mousewheel scrolling. Nothing happens if I scroll at a reasonable speed. Other applications I've tried work properly with my mousewheel, Internet Explorer, Firefox, Chrome, Explorer windows, Notepad, lots of others, etc.

    I have the latest version of the intellipoint software installed, I tried half of the list of the mouse in the intellipoint mouse settings to see if one of them would circumvent this problem. I tried to adjust the speed of scrolling. I tried to completely uninstall intellipoint and using the basic HID driver. I tried to install several drivers of microsoft mouse, even technically incompatible ones such as the USB intellimouse optical driver - it worked, but scrolling was fubared, although above warpspeed scrolling that's happened on the slightest movement of the scroll wheel to instead of having to do it turn very quickly - that in these problematic games if normal scrolling in applications was very good.

    I tried 2 different versions of intellipoint, 7.0.258.0, and 7.0.280.0, which were published on 08/05/2009 and 10/16/2009, respectively.

    In addition, this windows 7 install was clean, not an upgrade. My previous OS, vista 64, worked well with this mouse. My dual boot linux/Windows XP system works very well with him, even installed neverwinter nights 2 to ensure.

    I unfortunately approach the end of my mind here and would really like to not have to shell out money on a new mouse to solve what seems to be a software problem, when it has me well served for nearly 7 years = P

    Does anyone have any suggestions? Please help (=

    EDIT: Dug up from this article, seems closer to what I feel

    http://support.Microsoft.com/default.aspx/KB/828675

    The workaround solution suggested, to change device connected to a device not tiltwheel, kind of work. Unfortunately, the sensitivity of scrolling in my affected applications are extremely high, if I do this - instead of having to turn the wheel like a madman, a shake back and forth sends the device flying completely inside or outside. Whatever it is, it sucks.

    Hi Arnham,

    Welcome to Microsoft Windows 7 answers Forum!

    Since the mouse works well with applications other than these two games, so it might be a compatibility issue with the game.

    You can check with the Publisher of the games on this issue and see if there are any availbale patches for the game.
    You can also check the seetings mosue and keyboard of these games.
     
     
    It will be useful.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum

  • Anyone having problems with scroll wheel zoom since the 12.1 update?

    Zoom in or out in the composition with my scroll wheel window is suddenly a very inconsistent process. I'm used to be able to scroll or back to a simple 'tick' of my scroll wheel. Now, it seems that sometimes one must a huge burst of scroll wheel to zoom in at all, and then of course it is difficult zoom with precision. Single ticks no longer seem to have any effect.

    AE 12.1

    Mac OS X 10.8.5

    This bug has been fixed in update after effects CC (12,2), which was released yesterday.

    Let us know how it works for you when you tried with the updated version.

  • Zoom with scroll wheel of scrolling in PSE8?

    Hello

    PSE5, it is always by default you could zoom in and out the image / area of work with the help of the scroll of the mouse wheel. Since PSE6 this function seems to no longer be available. I use PSE8, and the question is if there is a way to activate the zoom with the scroll wheel somewhere in the program?

    Thank you very much in advance!

    It is in the General preferences. Just turn it on.

  • Adjust the size of the brush with scroll wheel

    In CS5, I want to be able to adjust the size of the brush with the scroll wheel. This would save a lot of time. Maybe there's a way to do already that I'm missing?

    Hey!

    Is there a way to adjust the size of the brush with your mouse...

    Change the brush size: Alt + right mouse button

    Change the hardness of the brush: Alt + shift + right mouse button

    If you have enabled the drawing OpenGL,

    You can see how the hardness is changed and the size too...

    tomaxxi

Maybe you are looking for