Sculpt Comfort mouse

I have a comfort sculpt mouse and it worked amazingly 1 month.

https://www.Microsoft.com/hardware/en-us/p/sculpt-comfort-mouse

It suddenly started to not recognize my finger when I switched it on tactile browser functionality (previous / next),

and now it's random answer and activate the function back without even touching.

I am browsing, but it is suddenly decides to go back on its own...

This faliure continued even after the touch features have been disabled by using the keyboard and the mouse Center.

is anyone know something about this phenomenon?

Hello

Thanks for posting your query on the Microsoft Community.

I suggest you refer to the below the Microsoft Help article:

How can I use my touch mouse sculpt?

http://www.Microsoft.com/hardware/en-us/help/support/how-to/mouse/use-sculpt-touch-mouse

Also, try the procedure described in the following Microsoft article and check.

http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

I suggest you to refer to the troubleshooting section on here -http://www.microsoft.com/hardware/en-us/support/troubleshooting

If nothing helps then contact the material from Microsoft supports the link below:

http://www.Microsoft.com/hardware/en-us/support/contact-us

Back to us for problems with Windows. We will be happy to help you.

Tags: Windows

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