Security Center is the gel
Im running Vista. When I try to open "Windows Security Center" window opens, then freezes. The circular icon everything continues to turn. It will remain in this state until I close with the Task Manager tool. So when I say the Task Manager to end the task, he told me that the program is not responding and that "the common Shell Dll window is not responding. I can possibly shut down Securty Center when the next area arrives and asks me if I want to quit the program.
Help, please!
Thank you.
Hi Indulgent,.
b. have you made changes to the computer lately?
b. Security software temporarily disable and check, if it is cause of conflict.
Method 1. Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:
1. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
2. type the following command and press ENTER:
sfc/scannow
The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
Infoermation more on SFC scan found in this document:
http://support.Microsoft.com/kb/929833
Method 2. Clean clean boot:
1. click on start, type msconfig in the search box and press ENTER.
The user account control permission.
If you are prompted for an administrator password or confirmation, type
password, or click on continue.
2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load starting points.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
7. after the computer starts, check if the problem is resolved.
If the problem is resolved to check what is the cause of the problem, referring to the link given below:
http://support.Microsoft.com/kb/929135
8. in addition, you will need to uninstall and reinstall the software problem on your computer.
Reset the computer to start as usual
9. When you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the start search box and press ENTER.
10. If you are prompted for an administrator password or for confirmation, type your password, or click on continue. On the general tab, click the Normal startup option, and then click OK.
11. When you are prompted to restart the computer, click on restart.
* Note: Activate the security software when you are done troubleshooting.
It will be useful.
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Shekhar S - Microsoft technical support.
Tags: Windows
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