Service levels

Similar Questions

• Service requests service level agreements

  Hello
  
  I was wondering if anyone had thoughts or experiences to share for the best way to manage the contracts of service level for Service requests. I was asked to provide a report showing that Service account (by area/topic) responded within the time con times.
  
  For example, applications of new business cards are supposed to be resolved in 3 days and it took 4 days so mark this request as having not met arranged deadlines.
  
  I don't know where is the best place to store the dayes of level of Service by region? Is this just in the logic of the report? Appreciate any ideas on that.
  
  Thank you

  The correct syntax for the IIf function is

  IIf (testExpr, expr1, expr2)

  If testExpr is TRUE, returns the value of expr1; Otherwise, returns the value of expr2.

  Try withI
  If ([] = "Allowances", "2", "0")

• Service-level summary report

  Hi team

  We try to run the iterator level summary report Service. We need to be run daily, but only the specific services we have created...

  But this report runs by default for all services created.

  is it possible to restrict the services for which I need this reprt to.

  Please find attached the report view used and the definition of the view that is used...

  Please help us get similar information for specific servers...

  Additional accessories:

  • 
    Definition.jpg

  Sriram,

  Your needs are feasible. I configured a solution to meet your needs.

  I created the following:

  A new request

  A new view of iterated by copying existing services see iterates

  Then after dragging the view of the report to a report, you use input can be set to set a list of FSMCategories

  I'll send some screenshots

  David Mendoza

  Foglight Consultant

• The Implimentation using blog muse with CC Team :-) What Business Catalyst plan comes with the Muse? Does include the Blog of BC that comes with small Buiz service level?

  I have the creative cloud composition and went LIVE with 5 sites. Then we went to CC Team preparing to launch our project.

  Cone find not what plan is to allow me to post my living sites, with single - domain names and more precisely at what level of services Biz Cat comes with it.

  I need to put a blog in a BC/Muse site.

  • Rather than Word Press, it seems that BC has built in the Blog which can be great.
  • Anyway I need to implement a blog and am using MUSE.
  • Any favorite ways to do?

  Another way to ask the question is: can anyone recommend the 'best' way to put a blog in a site of muse?

  • There are several paths: wordpress, tumblr, stand alone Articles. Help! Laughing out loud
  • Several widgets on the site of Muse one for $34, which is autonomous.

  Thank you for any suggestions or clarifications.

  I wait until the weekend to tackle this project. Weekend have very limited support to respond to these requests for information I have does not have account in work.

  See you soon!

  A.L.

  The best way by far is this solution:

  Muse blog

  It allows a system completely free blog hosted within the Muse, with all the features, you can imagine (display stylized text, images, movies, customizable comments system, multi user option and so forth).

  You will find video tutorials for this blog system:

  Muse-tutorials

• What is the content of the SLA (Service level agreement)

  Hi all
  
  kindly let me know the details of the SLA for the DBA.
  
  Thank you
  Rehan.

  782191,

  Strategy, percantage of database downtime, the need for backup recovery operations (test) etc. You're right on your comments.

  Ogan

• Documentation policy level (SLA) service

  I'm looking for documentation on the SLA and the level of Service policy.  I have been able to piece all the information on this subject, but, it looks like I'm missing some parts.  I need to create a management document explaining how Foglight keeps track of the SLA.  For example, when percent is calculate what is the used and what kind of events/alerts affecting the determination.  I need to know how to make adjustments to policy to adapt our organizational needs.  A policy can be tailored to individual services?

  Also whatever it be replaced by 5.5.8 5.6.3?

  Doug

  You can view the original in the former site of the community

  http://communities.quest.com/community/Foglight/blog/2012/04/20/how-services-and-service-levels-work

  Golan

• What is the difference between the service SmartNet and SMB level

  Good afternoon

  I would like to ask if what is the difference between Cisco SmartNet and Cisco SMB service level?

  Thank you

  Hey Rey,

  SMARtnet covers traditional Cisco products (products of the company IE.) ISR routers), Small Business Support Center covers the line of small business.

  In the Group of the UC products, for some reason, Cisco believes the UC520, AP521, and WLC526, which are small business to be traditional Cisco products and brand SMARTnet are covered. But, the UC540 and the UC560 are covered by HWC. A major difference in the area of the CPU is the support for CLI vs CCA config.

  However, I noticed your message in small business - class switches. If you have a switch of small business people who are covered by HWC not TAC. HWC will support the CLI and web gui configuration of switches in small businesses, where the CLI is applicable to the model.

  HWC contracts tend to be 3-year periods and can be significantly cheaper than SMARTnet agreements.

  Hope that helps.

  Best,

  David

  Please evaluate the useful messages and identify the right answers.

• level of service required to save a form at the library

  Esign services (echosign), the trial version does not allow to save a form to the library, to be used over and over again. Should what service level I buy to get this functionality? Individual is sufficient? Thank you!

  Hello Owen,.

  Yes, the individual subscription (sending for Signature) gives the possibility to create library templates that can be stored and used in future transactions.

  Kind regards

  -Usman

• Is it possible to secure a Proxy Service to the level of functioning of OSB 11 g?

  I have a web service (for example, Server1) that including 2 operations: method1, method2.
  
  And I have defined 2 users to the Weblogic domain: consumer1, consumer2.
  
  The consumer1 can access Server1.method1 () only. and consumer2 can only access the Server1.method2 ().
  
  I know that I can put the safety of service level in the tab 'Security' of a proxy service.
  
  But can I set the security to the level of operaton as above description?
  
  Thanks in advance!

  You can go to the Security tab, and then the message of access control, all operations will be listed for each operation add a user/role as needed. To do this, you should, however, a security policy (auth.xml just polished predefined enough.)

• Windows Search service does not have to create the search index created, 0x80040d66, failed to add the Application to collect internal error

  769 events

  The most recent Instance was on:

  Error of 2010-06-14 22:47:36 search service search 1006

  Log name: Application
  Source: Microsoft-Windows-search
  Publication date: 2010-06-14 22:47:36
  Event ID: 1006
  Task category: Search Service
  Level: error
  Keywords: Classic

  Trial has been on:

  2010-05-11 Error 1006 research service 01:46:40

  Previous info from event viewer.

  Services:

  Windows Search

  Start the service

  Error message:

  Windows could not start the Windows search on the Local computer. For
  more information, check the system event log. If it's a
  non-Microsoft service, contact the service vendor and refer to
  service special-2147218141 error code.

  Windows Journal system (in the event viewer) for the Date and this has occurred first:

  Error on 2010-05-11 01:46:40 Service Control Manager Eventlog Provider 7024 no

  The Windows Search service stopped with the special service 2147749155 (0x80040D23) error.

  Log name: System
  Source: Service Control Manager
  Date: 2010-05-11 01:46:40
  Event ID: 7024
  Task category: no
  Level: error
  Keywords: Classic

  We are all ONE!

  I tried some of the solutions that offered you, but I think what was my problem was caused by the presence of the index on an external hard drive and when the computer has been restarted the drive letter of the USB drive was not the same.  If I remember well, it was a problem that I wasn't yet able to rebuild the index.

  I now have the index on my hard C at the level of the root drive.  I was about to point to the other half of a 16 GB flash drive which is also USB, but Windows Vista Home Premium does not only because it appears that are considered removable flash drives, but external USB drives are not presented in this category.

  Currently I have about 74 000 items indexed.

  We are all ONE!

• Level CDP sevice of file manager.

  Looking through the reports of problem & solutions in Windows Vista (64-bit), it says that the file service level manager CDP stopped working on 7-01-2012 and every day, as a report says has stopped working.  What is this COP and do - what I have to do. Bitbop.

  This is part of Acronis True Image.

  Use the diagnostic tool and communicate with Acronis.

  http://KB.Acronis.com/content/15480

  http://Forum.Acronis.com/Forum/13216

• The service status

  Hello.

  Could you help me to understand two things:

  1. how to show the severity of service conditions (no alarm filter)? For example I service - ServiceASClient with four components (1,2,3,4). When even one of the constituents have a critical status, my service is in critical condition, but in this case I should show only warning for my service state. And only when all components of four in critical condition, then show the critical State for the entire service.

  2. how to use a custom rule to set service status

  Thank you

  Hello Nikolay

  I think that what you do reference is essentially 'clustered' services - if one of the four groups is down, the service level availability is not affected as the other three are still functional, but if four are declining, the availability of level of service is affected.

  Take a look at Foglight - system availability (http://en.community.dell.com/techcenter/performance-monitoring/foglight-administrators/f/4788/t/19561856), excellent how Services and levels of Service (http://en.community.dell.com/techcenter/performance-monitoring/foglight-apm/b/apm-blog/archive/2012/04/20/how-services-and-service-levels-work) and levels of Service (http://en.community.dell.com/techcenter/performance-monitoring/foglight-administrators/f/4788/t/19561320).

  This can be difficult to get your head around, but persevere!

  I hope that's what you're looking for

  Brian

• Services of blackBerry Q10 Q10 in Beijing China

  I have a "BOLD" and a new Q10. Problem is that the BB for the "BOLD" service provider does not provide services for the Q10.  Are there other providers in Beijing for the Q10?  Help!

  KCQ10 wrote:

  Thanks for your reply.  It's news to me that the BB10 can operate on a generic data plan.  I always thought that I have to go through the Service of the company.

  Enterprise service level is a higher level of normal service and only applies to the legacy (pre-BB10 peripheral), and which could allows you to use your BES server work. Personal use of legacy devices required BIS, business use requires a level of additional data plan to allow the use of Enterprise (also generally allowing even personal use). With BB10, there is no company level data plan... a plan of generic data should (carefully note this word... SHOULD) work.

  KCQ10 wrote:

  1. my company uses Outlook, so I use a plan data via the signal radio to send and receive mail and able to syn my calendar and contacts with Q10, i.e. the features are identical to my current "BOLD"?

  "Perspectives" is a PC-based e-mail interface program... that has nothing to do with the server, and it is the server that issues related to the process of integration for all peripheral email supported. If you mean Outlook Web Access, and then no.... This does not work under BB10 as it worked under legacy BIS. Instead, what it takes, it's the OWA Admin to enable ActiveSync, and then the BB10 device can work with it.

  KCQ10 wrote:

  2. it makes no difference if I am a user of the company compared to a home user?  Also, all my colleagues use the iOS or Android platforms.

  Correct... it makes no difference. What matters is what they do on the server. Will they have BES, then they need activate your phone BB10 on BES. Is they don't have Bes, then they must enable ActiveSync so that your BB10 device can work with the server (since it cannot work with OWA). As these others are successfully using the same service, it is likely that ActiveSync is already enabled on the server. But only your server administrators can tell you with certainty.

  KCQ10 wrote:

  Another question: BB has a competitive advantage by offering a high level of security because they go through the BB breaks.  In my view, that it is the service (assumption) BB Enterprise Sever.  But now it is useless for the BB10 to the Internet via the server of the company, would not be this competitive advantage goes away?

  False assumption. BES is not (and never was) a BB provided the service. BES is a service/server installed by a service provider (providers of e-mail services, your company, etc.) that provides this level of service for devices configured in. The sole purpose of the company level of your carrier account was to activate the extra things (including a lot more traffic on their network) that BES between client and server... but it was still a client/server relationship, the infrastructure of BB was not involved. BB infrastructure has been involved for BBM, BB Protect and many other exclusive services BB. But BES/Enterprise are and have always been, functionally separate. Encryption are, of course, but it's also a client/server relationship... the network is simply the transport layer, which allows the connectivity between the client and the server.

  Competitive advantage is a very personal assessment; Some may think there is always, others think that BB is already dead. Opinion on the issue will vary anywhere in the map.

  Good luck!

• Managed VPN services

  We are a small company with a person who uses our service COMPUTER. Should we be more similar to a VPN service managed instead of one in the House?

  Bill

  I think that if you have your managed VPN services depends on a few factors:

  * your in house IT supports will do the job properly and timely?

  * your customers require a Service Level Agreement?

  * What is the cost to support your company VPN vs having managed service?

  If you have a computer programmer who really knows how to manage the VPN and you only have a mere handful or two users through the VPN, then I would think more economic to maintain VPN managed by staff in the House.

  Similarly, if you have a computer programmer who is not very intuitive with VPN or simply has no time to support it, so an ISP taken into solution or tastes, would sound more advantageous and economic.

• My computer crashes because of microsoft services

  Hi all

  I don't know if it is displayed everywhere elsewhere or if im not in the right Department, if any of you please redirect me.

  Now for the issue. A few days ago, I turned on my computer and it froze. It froze all showing the office (all the shortcuts and icons were there) but when I put my cursor over the taskbar, things were going to turn into the loading circle. I could click on the office, but then it would freeze too. CTRL + ALT + DEL didn't work, nor the windows button, alt f4 or anything else. Had to restart manually by using the restart on lap button. Initially, the only way to make it work again was to enter in safe mode and restore system to update critical windows. Which fixed the problem only for this perticular restart, if you restarted the pc problem reoccured and had to start all over again. After I saw that by selecting Start from the last know configuration by pressing f8 at startup, I was also able to work around this problem but once again only for this specific initialization. I also tried the system repair via boot and the windows CD, but windows has detected no errors (?). So I searched online for the problem and found a thread of usefell on how to do a clean boot. http://support.Microsoft.com/kb/929135

  After many restarts and a lot of boot to the last known configuration, I came to the conclusion of paragraph last step 5. As a last step i rebooted since the last good configuration known and seen that microsoft services is running, and who have been arrested. (I came to the reason that the problem is caused by one of the stop microsoft services have I reason to suppose that?) The problem is there are much too that many order services and im asking if anyone knows a way I can quickly find without having to reboot every time one by one and if anyone else has had the same problem. (Oh and is it possible to list all the services does not).

  My computer specs are:

  MS WINDOWS 7 ULTIMATE 32 bit, (ServicePack 1 version 6.1 build 7601)

  Intel core i7 860 at 2.80 ghz cpu

  Motherboard model: ms-7636 (version 1.80)

  4.00 GB RAM

  NVIDIA gefroce GT 220 graphics card

  Version:	285.62
  Release date:	2011.10.24

  All drivers have been updated via their respective Web sites and via windows update.

  OK, I sat down and wrote to all windows system services that were stopped when I chose last good configuration known to restart the computer: (I write the name of their services)

  AutoConfig WWAN

  Security Center

  parental control

  Scorecard WMI

  Windows remote management

  Windows Defender

  Windows error reporting service

  Problem reports and solutions Center

  Windows event collector

  WebClient

  Windows color system

  Windows connect now

  Windows biometric seervice

  engine block of backup service level

  Windows activation technologies

  time Windows

  shadow copy volume

  virtual disk

  credentials manager

  Usermanagement remote desktop services

  Interactive services detection

  Server command line

  Remote Desktop services

  vase of TPM Services

  Telephon

  tablet pc input service

  Provider Microsoft softwra shadow copy

  Secure socket tunneling protocol service

  spp notification service

  SNMP trap

  Remote Desktop configfutration

  Adaptive brightness

  secondary logon

  Windows backup

  smart card removal policy

  smart card

  RPC Locator

  Remote registry

  Remote access connection manager

  Remote Access Auto Connection Manager

  quality windows audio-video experience

  protected storage

  PNRP machine name publication service

  newspapers of performance and alerts

  BranchCache

  program compatibility assistant service

  Office source engine engine

  Netlogon

  netwrork access protection agent

  the Windows Installer

  Microsoft sharepoint workspace verification service

  link to the topology discovery Mapper layer

  KtmRm for dustributed transaction coordinator

  PNP-x ip bus enumerator

  space card Windows

  HP network devices support

  key management and certificate of health

  access to design the interface creaveu

  Windows cache of police service

  Fax

  receiver service and Windows media center Scheduler

  fuile efs encryption system

  Wired autoconfiguration

  Disk Defragmenter

  System application com +.

  Microsoft framework NET ngen v4.0.30319_X86

  certificate propagation

  Bluetooth support service

  BitLocker Drive Encryption service

  activeX Installer

  application management

  application identity

  gatewat application layer service

  one of these services, I think that the origin of the problem. Anyone know which or an easy way to know? (cant rly allow restart and so on so forth take it forever)

  I enabled all services, did a reboot. Then I activated the option Normal startup on the general tab, restarted. Then I stopped a few programs that I don't want to start, restart. Then returned one last time check my luck. No problem at all. hope that this was the problem and now its fixed