Service of no. 3 Smartphone blackBerry by Tmoble

Similar Questions

• BlackBerry Smartphones Blackberry not syncing with Gmail

  My Blackberry Bold 9900 stopped sync with Gmail. I only synchronize e-mail, contacts, or calendar. I mainly use Gmail site on my PC to read and delete emails. I have more than 70 unread e-mails on my Blackberry that were already deleted from the Gmail Web site. The option 'balance' has no effect. I can receive new Gmail on Blackberry messages, but if I have to 'Mark as read' or 'Clear' an email actions does not sync with the Gmail Web site. The same is true if I 'Mark as read' or 'Delete' an email on Gmail Web site. The actions are not synchronized with the Blackberry. I have 2 Android devices and a Windows Phone that syncs with Gmail without a problem. I just have the problem on my Blackberry.

  My device information:

  BlackBerry Bold 9900

  7.1 bundle 2435 (v7.1.0.862, platform 5.1.0.662)

  Reconciliation of BlackBerry e-mail settings:

  Delete on: mailbox & Pocket

  Wireless reconcile: checked

  On conflicts: mailbox WINS

  Gmail settings:

  Inbox, and garbage are included in IMAP feeds

  Also, I tried to delete Gmail from Blackberry account. When I did he told me he would remove all Gmail messages from the phone but it moved all the Gmail unread messages in my main mailbox. (I keep Gmail and Exchange separate emails on my Blackberry). It is also impossible to select multiple messages at the same time to remove if they are not in a consecutive order.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Smartphones blackBerry CURVE 9220 SLEEVES to the TOP AND DRAINS the BATTERY LIFE

  My blackberry curve 9220 gets really hot and begins to drain the battery.

  the entire battery life is dained out in less than 3 hours

  I try to freshen it, but it does not really.

  and there is no runnig requests in the back except the example by default-, phone, browser, bbm, and messages.

  and the strange thing is that when I turn off the mobile network of the battery keeps draining

  can someone please help I really need my email, bbm and whatsapp return

  Hello and welcome to the community!

  Based on your description, I would deduct low or weak signal from your mobile service provider. Digital devices to modulate their energy consumption depending on the strength of the signal they receive from the Tower of the carrier. Low quality/signal strength, higher battery drain. For good check, you need to contact your mobile service provider, because it is the network, which is the cause. It is possible to have a few problems in the areas that you are in.

  You might also try to start in Safe Mode, to remove all applications 3rd automatic launch party (even if you do not see them in the AppSwitcher Ribbon, they can run):

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Protect does not end on Pearl

  Pearl 9100 wife was struggling to save on BB Protect software, lately. It used to work perfectly fine before, but now it seems to start the backup, and then he abandoned after about 90% completion. Also, the backup is extremely slow. The Pearl is connected via my home Wi - Fi router and we connect broadband 25 Mbit/s, so there should be no problem of speed at all, I think.

  Hmmm... OK... the next thing to try... the safe boot mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try and take a BB Protect of backup. If it works, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If it doesn't, then still more drastic measures would be ensuites online (p. ex., wiping, reload the operating system, reload the OS 'skeleton', more drastic wiping, etc..).

  At some point, you will need to decide if you want to pass official support, you would get from your mobile service provider, which can escalate your case RIM.

  Good luck and let us know!

• E-mail blackBerry Smartphones BlackBerry Curve 8520

  Hello

  I can receive emails on my BlackBerry Curve 8520.

  However, I can't reply to emails.

  Please notify.

  Thank you.

  Hello Lyner47

  Please try in the same sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  After restarting, please check if you are able to send or reply to emails, if the problem persists then refer to this Knowledge Base and try these solutions:

  KB02567 :   Send option is not available when shipping or you respond to an e-mail from a BlackBerry smartphone

• Question of Smartphones blackBerry about Blackberry and my email Web email.

  I am currently using ATT Yahoo Web Mail, and I have a Blackberry Tour, which has been configured to receive emails from my Web Mail in turn.

  My situation is that whenever I get a Web Mail and then it is sent to my lap on my Web Mail it shows that its in the open State. I was wondering if there is any way to solve this problem. What I want is that my blackberry Tour to be separated from my Web mail only for its open state between the two.

  Also, I used this with Yahoo Web Mail and not ATT Yahoo Web Mail with the Blackberry Tour where it was made exactly cela where the blackberry was not Web mail whenever I open it from my blackberry. So I wonder if its an option that must be pushed or do I need to contact someone for this be resolved because I contacted Yahoo ATT and they suggested that I need to contact support by email BlackBerry in this regard as they said that its more likely that the BlackBerry server is causing this situation , but I want a second opinion before I try to call them.

  Thank you.

  Hello and welcome to the community!

  This KB could if apply... you might have to experiment for your particular situation, but it might give you an overview.

  • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

  Good luck!

• Sync blackBerry Smartphones Blackberry email. (sent in box)

  Hi all

  You have a problem, has suddenly found that when I send emails from my blackberry, the email don't sync to my inbox sent on thunderbird.

  But it works perfectly before, can someone tell me what is happening?

  p.s. I just change my bb 9700 to 9860, but assume that it does not affect, is not it?

  Hello and welcome to the community!

  Thunderbird is an email client application. The BB has no interaction with client applications. On the contrary, the BB interacts with your mail server, governed by these guidelines:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  If reconciliation messages sent is supposed to operate between your BB and your mail server, then this is at Thunderbird in order to reflect this on your computer. You should check the server folder elements sent to the address or not real between your BB and your mail server if it works.

  If it's supposed to work your sent items still server is not being updated, so please try these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

  Also check your configuration of BIS (e-mail Setup Wizard) and make sure that reconciliation sent items is turned on (assuming that it is supposed to work at all, in other words).

  Good luck and let us know!

• The Smartphones blackBerry email account configuration

  Recently, I replaced my bold 9700.  I want to me re - login my gmail account and when I go to configuration > e-mail accounts and tap / click on email account, it does nothing. I've used this feature to add/modify items of electronic mail. This allows me to click on the account of the company, but when I click on email account, nothing happens.

  Have rebooted device a couple of times and get the same problem. Any ideas?

  Hello and welcome to the community!

  After the updates, or simply when things go crazy with e-mail, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you could try to go via your BB browser to this URL:

  • www.BlackBerry.com/Integrate

  Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• Smartphones Blackberry blackBerry applications & error App World?

  Recently, I replaced my Blackberry and now my apps won't work.

  I have a Blackberry data plan, connects successfully EDGE / 3G and blackberry BIS symbol shows.

  BBM, browser and whatsapp work fine, but when I try to use applications such as Facebook and Twitter, I get the following error message:
  "You are currently on a service plan that does not support this application...". »

  Also - I can search and view applications on AppWorld, but if I try to download I get ' can't get the new token because of the State of device offline (error Id: 40760).

  Any advice?

  Hello and welcome to the community!

  With a strong network carrier (e.g., no WiFi only), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for formal support... they have yet to fill out some things about their "back-end" to complete the transfer of your services to your old BB to this news.

  Good luck!

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• Display of emails from Smartphones blackBerry as 'read '.

  I have a curve 8330 with Telus.

  I have a yahoo mail acct linked to my BBerry.

  Lately all my emails appear as "Read" (on the two BBerry & Yahoo mail) shortly after receiving them.

  I did not any changes recently to account for this. This isn't a huge problem, just irritating as... well you get the point

  Any suggestions?

  Hi and welcome to the Forums!

  Yes it's a little annoying feature of Yahoo. Here's a knockout who explains how you can deal with it:

  • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

  I hope that it contains something useful

  Good luck and let us know

• Smartphones blackBerry Email help please!

  Hello

  Recently, I had to send my curve away from setting the led screen and received the same phone as a loan. She has set up my e-mail account and everything worked fine and dandy.

  Now, a month later, I got my blackberry back. The woman at Sasktel backed up the loan and restored it on my Berry. My bbm contacts, everything has been restored correctly.

  But I get no emails. Both my accounts are set up and all my previous emails are there until she me back on since the article ready to mine. How can I fix it? What I have to go to Sasktel and ask them to do?

  Thanks for any help and suggestions!

  Hi and welcome to the forums!

  Looks like the employee of Sasktel has not set up your active device on BIS.

  Try the links before for help.

  Thank you

  Bifocals

  Change of KB04322 the phone smart BlackBerry PIN in your BlackBerry Internet Service account

  KB00510  How to register your device

  KB11935. If you receive an error message when you try to change the smartphone BlackBerry PIN in your BlackBerry Internet Service account.

• Problem of Smartphones blackBerry with BIS after the v5.0.0.822 (1385) :(

  Hi all

  I have a Bold 9000 and after the upgrade of software to v5.0.0.822 (1385) my BIS start to work. I have conection BIS, but the service is disabled on the phone. How can I activate it? If try to access the Web, the browser attempts to connect to the wi - fi and I can not change the type of connection to BIS.

  Very grateful for the help.

  Best regards

  Bruno

  bsousa wrote:

  My BIS begin to work.

  Perhaps, you intend to say "stopped" working?

  If you have a BlackBerry data plan on your service provider account, on your BlackBerry smartphone, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.