Service of re-installing Softrware

Hello

I help a friend who has a laptop HP running Windows 7.

Due to a malware infection, it can run only its Office 2010 Starter Edition because the icons produce errors of click 2 Run Configuration failed. There is no mention of the office in the Panel control at all, so I can't fix the installation.

I understand that this version can not be installed by the OEM manufacturer, which in this case would be HP because they have the software and licenses.

If HP do not have a remote software support service that would allow them to dial to reinstall this software for him?

The only alternative is to buy and use a new version of MS Office - which is 2013 - when he really wants to use the software he had before, that meets his needs and he was familiar with it.

I await your response.

Julia Evans

Hi, Julia:

HP does not provide the Office Starter 2010 installation files, nor is it included in the recovery media for a reason any.

However, I have attached the installation file of Office 2010 Starter who need to reinstall the software.

Just download, unzip and run the file in the folder.

You must have the PC connected to the internet in order to launch the software he's looking for the Web site of Microsoft Office 2010 install all the required files.

I've used this to reinstall Office 2010 Starter on two of my HP laptops reinstallation of operating systems.

Tags: Notebooks

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