Since installing windows 10 display problems
I am new to these forums and I hope someone can help me with a problem since installing windows 10 last night, I. When I opened the premier, everything seems to go well except I get no video previews in the source or timeline panels. When I play the clip I can hear the audio but just get a white screen where the video should be.
I tried to open an old project, create a new project and import a mp4 clip over and the same result.
I tried to switch back compatibility on windows 8 and empty my cache of media folder.
I use the latest version of the first pro, but when I went to update this morning I also get an error message.
Everyone knows about it or have any solution?
Thanks in advance
Hi Meagan,
I would say that switching video converter.
Go to file > project settings > General and change the "Video Renderer" to "only Mercury playback engine software. Click 'OK' and select "Remove the Previews". Save the project and then restart Premiere Pro.
Hope that helps.
Regalo
Tags: Premiere
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___________________________________________________________________________________________
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