site scam takes control of windows solved yet?

Similar Questions

• Take control of Windows Media Center

  I have a Pavilion P6000 series model p6700z tour running Windows 7.  I don't know what I did but now Windows Media Center took over all programs on the computer.  When I start the computer it opens in Windows Media Center, if I click on one that Windows Media Center opens and not the program.  I tried to do a system restore, and which opens again is the Windows Media Center. It's all the computer don't then stay on media center to Windows. Antivirus programs are Windows Media Center also.  All icons on the desktop are icons of Windows Media Center.  Can someone please instruct me on how to get my computer back to normal.  I have no backup discs and have not all the disks for the software that came with the computer.  I bought the HP computer online, but no records have been included.  I can't read my email so I have to find a way to pass messages.  Please help me!  I hope that's all the information you need.  Thank you for your time.

  Maria

  Maria, welcome to the forum.

  I think you have a virus.  This is a program that can help you.  I installed it to make sure it's safe.

  If the program in the link doesn't help, I suggest to make a recovery of the system using this guide for you help.

  Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

• Has anyone been scammed by a company that identified themselves as microsoft and use teamviewer to take control of your pc

  I received a call from this company who identified themselves as microsoft technical support. They say that my computer was sending a generated message that my system is infected with a virus and all my personal and financial information might be stollen. They sound so convincing so I let them take control of my computer. They showed me all the error messages and the files associated with the virus and that fixed it.  Unfortunetly, I didn't know that it was a victim of a scam until middle of what they called was a repair when they asked for money.  Before I knew it, the Western Union site with an application of transfer of money opened before my eyes and he had most of my references already filled in. They even created a password for me.  I refused to give them my credit card information and ask that they give me a number so that I can call to make sure it was legitimate. When I told them that I call microsoft and ask them about this service, I was put on hold and I can hear the person talking to me was in the background to someone else (they both speak with accents)... To make a long story short, they have blocked my computer with an administrative password and told me that I can never use this computer again unless I pay them. I hung up on them, I told them ok and they gave me the password so that I could type in my credit card information. I copied the password with no intention of giving them my credit card information and hung up the phone.  All of a sudden I restarted my computer closing down and when I was invited again the administrative password they used to crash my computer.  I used and was able to get on my computer.  I'm afraid they're watching my system everytime I connect so I erased all my personal files and information. My question is how can I take that block off of my computer?

  Hello

  It's a scam.

  We have all the errors and warnings in our observer of events and our computers do NOT send messages to anyone

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  As you gave them remote access and if you do Internet banking, contact your bank, to explain, and change passwords. As you use your online credit card, cancel it and get a new one issued you.

   

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  There are several methods to reinstall Vista.

  This can help you (download files and make your own DVDs):

  http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon

• [SOLVED] Controlled East window firewall on inbound and outbound connections?

  I would like to know if the window firewall on win 7 Pro 32 bit control of incoming and outgoing connection or not.

  Would pop firewall all incoming connection or outgoing unknown for confirmation?

  Does anyone have any suggestions?

  Thanks in advance for your suggestions :>

  Windows 7 firewall allows you to create your own rules for inbound and outbound traffic. With them, you can control programs, services, ports, and machines. Better to have a look at the control panel / Windows Firewall / Advanced settings.

• How to block a Web site through the firewall of windows 7 ultimate 64-bit

  I tried to block a Web site, but I found never this kind of option in the windows firewall... the picture is the same in avast internet security which I use also... I don't want some websites to access it on my computer... Please help me solve the problem.

  Hi ramakrishna91,

  1. don't want to block certain websites?

  You will not be able to block the Web site access by using the Windows Firewall, but you can use Internet explorer to access the Web sites by adding these sites in sensitive sites.

  (a) click the Start button, select Control Panel, type Internet options in the search box, and then click Internet Options.

  (b) click on the Security tab, click restricted sites , and then click Sites.

  (c) to add a site, type the URL in the Add this Web site to the zone box, and then click Add.

  Why can't open or copy files from the web?

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-open-or-copy-files-from-the-Web

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• After refusing to allow a person to take control of my computer, I am unable to access my Hotmail account

  After refusing to allow a person in India take control of my computer, I am unable to get my hotmail accounts. I don't know how they cut all my Hotmail account, but they did. NOW, GET MY HOTMAIL SERVICE LIGHT NOW. YOU'RE NOT GOING TO LOVE MY NEXT MOVE. E-mail address is removed from the privacy * and * address email is removed from the privacy * appears I'm not the only one having problems with Microsoft and your representatives in India. You can send a reply to * address email is removed from the privacy *

  * original title - Hotmail and Contacts of the India problem

  Hi Lymanc,

  First of all, I know it's probably a scam.  Please see the following article about the fraudulent use of the name of Microsoft:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  In addition, questions about Hotmail, please visit the following link:

  http://windowslivehelp.com/forums.aspx?ForumID=d3fda415-1e53-4007-8e0c-2a77180ffb1d

  Thank you for answers!

• How do I know which programs to take off the windows Installer CleanUp list?

  Windows Installer Cleanup of

  * original title - how do I know which programs to take off the windows Installer CleanUp list? I don't want to uninstall or remove a program that I always use currently__ *.

  Description of the Windows Installer CleanUp utility
  http://support.Microsoft.com/kb/290301 (MS Office only - replaced by the 'Fix It' utility)
  (Note: the Windows CleanUp utility has been replaced by the "Fit It":http://support.microsoft.com/fixit/ )

  The Windows Installer Cleanup utility:
  It was created to correct software installations that failed during the installation process and leaving a bunch of files (including a file name that ends with an extension .msi (= MicroSoft Installer .msi). For example an installation failed MS Office (note I said "failed").
  See: http://office.microsoft.com/en-us/help/HA011185721033.aspx

  Also if when you installed MS Office you decided at the time you had no need of Power Point and chose not to install it. You find out later you need to make a Power Point presentation, insert the Office CD and try installing PowerPoint and it causes an error.

  The tool using Windows Installer Cleanup will remove damaged installation files (located in C:\Windows\Installer). You then install Office and Power Point, once more, as they are not more present in the list of programs in the Add/Remove Control Panel. But at least this time Office and Power Point will install without errors as the Windows Installer Cleanup utility did what it was designed to do.

  The unfortunate side effect of the cleanup tool is when you select and delete software that works correctly you then will no longer be able to install this software because it is no longer in the Add/Remove Programs list.

  Now as to why there is so many files in the C:\Windows\Installer:
  You will find lots of them. MSI files belong to software such as Java, Microsoft .NET Framework software AV, Norton Ghost, file downloaded during a Windows Update session and so on. It would seem that some software will clean up after itself and deletions, this is the file that were in the folder C:\Windows\Installer. Windows Update failure will create and leave the folders and files behind every time that you try to install the update and so you could end up with a large number of files taking up disk space.

  It could also be a lot of files (is most needed) orphans.
  If you still have the original Windows Installer Cleanup utility, and then by using the msizap (msizap g!) command removes all cached Windows Installer data files that have been orphaned.

  JS
  http://www.PAGESTART.com

  Never be afraid to ask. This forum has some of the best people in the world to help.

• HP psc 1610 install problem - once it is plugged in, the Hardware Wizard takes control and then fails to configuration

  I'm not able to install a hp psc 1610 all in one Windows xp on one of my computer. Once I plug the Hardware Wizard take control and finally Miss installation
  I do installation even on my second computer and done everything very well. I don't know what the problem is! both are wxp 2002 sp3

  Hello

  · You receive an error message or error code?

  You can see the link and search for troubleshooting steps about the error message or error code that you receive the printer.

  Link: http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=37654&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=390315

• Control Parental Windows block Facebook photos without reason.

  I have the game Contrls Parental of Windows Vista only to block pornography and it also blocks Facebook photos. I would like to allow pictures of Facebook. "Http://www.facebook.com", I added to the 'Green' list, but it blocks still images.

  I watched this: http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/9c603e9e-87ea-45b1-b136-084a42968fa0 response and is not useful.

  Hi glgymajor,

  I have setup a user account and restrictions to control parental of installation to block pornography and tried myself, and I see that windows is blocking all content of the field of facebook

  Can you give us the exact link that controls parental windows blocked?

  For more assistance, you can contact windows live family safety at http://go.microsoft.com/fwlink/?LinkId=68998 or http://windowslivehelp.com/product.aspx?productid=4

  If this post can help solve your problem, please click the 'Mark as answer"or if you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP 520-1165a TouchSmart desktop PC, touchscreen random takes control of the cursor

  When you "touch"touch screen, a small diamond seems to take the place of the mouse cursor, correct."

  I have a problem with my PC, if the cursor of the mouse is in use, the touch diamond screen will be "pop up" and take control of the cursor at random intervals, interupting what I was doing at the time, or automatically the link located in the center of the screen at the time of opening.

  The "pop up" diamond is always in the same 2 places, for the most part, dead center of the screen, but occasionally also appears at the bottom left of the screen by opening the menu of windows automatically.

  In this case the on screen keyboard tab also appears on the side of the screen.

  By clicking on the mouse takes control back to the mouse cursor, but it gets very frustrating because it can occur more than once in an hour and becomes increasingly more regular.

  I had this same problem about a year ago and was covered by my warranty from suppliers, but it took 6 weeks for delivery - repair - return of my PC and I don't want to wait that long again. They had to reinstall my whole system and all information, downloads etc... have been lost. Fortunately I got the majority of my backup files, but it was still a pain to restore all when it's obviously a problem with this PC.

  I love my HP PC and no other issues with performance. It's my player of social media, my music player, my movie player, my full entertainment system, and this insidious problem is purely a gene.

  I very rarely use the touchscreen function, is possible to dissengage this feature to possibly fix my problem?

  Any suggestions would be greatly appreciated.

  Yours Sincerely

  Phil ward.

  NB: Yes, I cleaned the screen, and no, it's not a random flying insect, activation of the touch screen (although this happens :-))

  PS: It has happened twice while compose this letter.

  Hello @phlipant,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that you are having problems with Ghost keys on your desktop HP TouchSmart 520-1165 a. I provided you with the HP support document: A desktop HP TouchSmart - calibration of the screen (Windows 7) PC, I need to you use to make sure that your touch screen is calibrated correctly.

  Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a wonderful day!

• Control parental Windows installed and it won't access family safety Web page

  Hi, I installed Windows Essential 2012 on my gateway (running Windows7 Home Premium SP1 64-bit).  I want to run Family Safety, which currently runs on my two laptops (running Windows 8.1 and Windows7 Home Premium SP1 32-bit).  After you have installed Windows Essentials, when I try to open the parental controls on a standard user account, it will not open a browser window to the parental Windows web page (have IE installed 11).  The program does nothing, even if it shows the Windows parental control as the program of choice.   I tried the following:

  -Repair Windows Essentials 2012 - does not solve the problem

  -Uninstalled and reinstalled Windows Essentials 2012 - does not solve the problem

  -Tried to create a new standard user account - does not allow me to install parental controls with Windows parental control

  -J' I also have to make sure that Windows is up to date, confirmed with Windows Update and all available patches/updates are installed

  I have uninstalled Windows Essentials again and am currently using the basic parental control Windows7, but really want to use the Windows parental control program.  Do you have any suggestions?

  Thank you

  Shawn

  Hi Shawn,

  We apologize for the inconvenience caused to you.

  Rest assured that I will do my best to help you solve this problem.

  To set up Parental controls for your child, you will need your own administrator user account. Before you begin, make sure that each child that you want to set up Parental controls for a standard user account. Parental controls can only be applied to standard user accounts. For more information about the accounts of users and their development, see which is a user account?

  For more information on configuring security for the family and parental controls, please visit the links.

  Set up parental controls

  Set up Parental controls

  Family Safety: frequently asked Questions

  Keep us informed on the status of the issue. We will be happy to help you.

  Thank you.

• Cannot disable Parental controls in Windows 7

  A few months ago I turned on "Parental controls" in Windows 7 and installed Windows Live Essentials which enabled Windows Live Family Safety.  Then set up controls on the connection of my sons account.  It worked well to block his access to select programs and Web sites.

  I now want to delete controls on his account and also completely disable Parental control, will have problems.

  I signed in to Live parental controls and turned off all the selections.  But his account still has restrictions and can not run programs that were previously blocked.  It is still block.  They work fine if I launch them from my Admin account or standard wife.  But not standard account of my son.

  If I change the 'provider' to 'None' then click on account of my son, I get the error msg...  "Impossible to make changes to parental controls settings. If the problem persists, see your system administrator.  UH... I am the admin.

  What I noticed is, if I look at the screen carefully when I click on his account, I see what I think, this is the screen adjustment "Parental control" or by a Commission for a half second before getting the error.

  I searched and tried different steps in this area and on the web. Most seem to want to refer to a Vista system, mine is Win 7.

  I did cmd level scans as "SFC/scannow", stopping the service and allow the account administrator by default to connect and try to leave, but none of these work.

  Even uninstalled the 'Parental control' part Live Essentials and no luck and reinstalled complete essentially no effect.

  I've been on before IE8, IE9 attended, so he just went back to IE8 with no effect (didn't expect not but just to try).

  In short, it seems that Parental control is glued ON and now has his hooks in my son's account and will not let go.  I don't want to delete his account and set up a new account, as this will work around the question for my son for now, but leave the service is running and the problem.

  My system is running Windows 7 Professional 64 bit.   My account is an administrator.  My son has a Standard account.  The programs work very well through other accounts simply not hers.

  So, how can I get out his account to parental authority and then how do I disable / stop completely, the Parental control itself?

  Frolin

  Hi FrolinMarek,

  Method: 1

  Configure the computer to clean boot and check how it works.

  To configure the computer clean boot, follow the steps in the below link:

  How to perform a clean boot

  Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.

  Method: 2

  Follow the steps below to disable the parental control for the specific user account.

  a. Click Start, and click Control Panel.

  b. click on user accounts.

  c. click on Parental controls.

  d. click the account for which you want to disable parental controls and select Parental control

  For more information on Parental controls discovers the following links.

  Parental controls in Windows 7

  Set up Parental controls in Windows 7

• How to control the Windows updates are installed on the Windows Surface of RT

  I recently had to perform a refresh to solve the problem with desktop on the desktop icons that appear as spaces. After the update, I had to reinstall the update for Office 2013. When I went to Windows Update to do this, I found it with a group of 9 other updates, these 9 were all marked as ready for download and installation, Office 2013 update is not checked. I disabled the office 2013 update and not the other 9 updates, thinking that I could make those after I had Office installed upgrading so I would like to know if my taskbar icon problem has been resolved. At the bottom of the screen even when the Office update was the only update checked I chose to install updates. The Surface actually installed all updates, not only the update of Office.

  Is there a way to control which Windows updates are installed in fact at some point? Unchecking them made no difference.

  Hello

  Welcome to the Microsoft community!

  I understand that you are facing problems while installing Windows updates and want to know if there is a way to control which Windows updates are installed in fact at some point. I'm here to help you.

  I suggest to refer to the following article and perform the steps mentioned there.

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-8/troubleshoot-problems-installing-updates

  Automatic update of Windows: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-8/Windows-Update-FAQ

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  Kind regards!

• I need driver audio windows enterprise 8 for asrock g41m-vs3 r2.0 motherboard.my new windows is loaded, but not his driver .other that I got take advantage of windows 8 Please help.

  I need driver audio windows enterprise 8 for asrock g41m-vs3 r2.0 motherboard.my new windows is loaded, but not his driver .other that I got take advantage of windows 8 Please help.

  According to this site:
  http://www.ASRock.com/MB/overview.asp?cat=download&OS=all&model=G41M-VS3 R2.0
  There is no driver Win8 MB for. You can try to install the Win7 audio driver in compatibility mode.

  According to VIA, this Windows 8 driver:
  http://www.via.com.tw/en/support/drivers.jsp
  supports the VT1705 chipset, which is what your MB.
  (Step 1 - Windows
  Step 2 - Windows 8 bits - xx
  Step 3 - audio
  Step 4 - VIA HD Audio codec VT1702S, VT1705 VT1708B, VT1708S, VT1716S, VT1718S)

  SC Tom

• Every 5 to 10 minutes mozilla guard redirect me to another site or opens a new window.

  Every 5 to 10 minutes mozilla guard redirect me to another site or opens a new window. I tried to uninstall and install bt nothing has changed. I also tried the reset firefox feature to restore to its default state. I'll be glad to get other solutions

  First, I would check to make sure that you have not misunderstood Add-ons installed: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

  However, it seems that you may have an infection of malicious software on your system. Try to install this and runing a scan: https://www.malwarebytes.org/antimalware/

  See: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware