Smart Pavilion Touch 14-n056sa: Touro Hitachi 500 GB portable drive will not work on Win 10

Before I updated to win 8 to 10 to win my Hitachi 500 GB portable hard drive did Touro worked to make a backup of. Now, it won't. It shows in the Device Manager and in the backup and support (windows 7) in the Panel, but in the latter there is a red x against it and "Save now" is grayed out. It won't work at all. Is there a way I can get to work rather than buy a new one?

Hi Visruth - for a period of time you were kind enough to help me with my portable player that wouldn't work after that I downloaded Windows 10. I have no joy in time, but in the latest edition of number Computeractive 475 11 to May 24 to 70 page there are instructions that worked for me.

1) click Start, type diskmgmt and press enter

Sheet 2) in the portable player and take note of its name

Law 3) click on the white space beside where the Portable Player is listed on the bottom of the screen

4) click New Simple Volume to open the wizard

(5) for the opening of the wizard, click on next again, and then click Next and choose a drive letter from the drop-down list, then click Next

(6) select "Format this volume with the following settings.

(7) select NTFS in the 'File system' drop ' then by default from the "Size of Allocation uniy" dropdown and select "perform a quick format.

8) click on 'Next' and then 'Finish' to format the partion

Once the player has completed must appear in the file Explorer.

Hope this helps some other folk and thanks once more.

Can you recommend ComputerActive - they publish no end of useful tips.

Longfella

Tags: Notebooks

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