Smartphones blackBerry 9550 then phone, phone shows only 0, 1, 5, asterisk in strange configuration...

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  clarebragy1 wrote:
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  Welcome to the BlackBerry Support Community Forums

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• BlackBerry Smartphones blackberry wiped my phone device manager!

  I am so angry, I can't even begin to express my anger here.

  Its almost 01:00 in the morning here, in South Africa, I loaded the blackberry Device Manager on my phone and tried to communicate between my laptop and blackberry, but and this is a big BUT, ad nauseam BB Device Manager kept asking me a password for the device. I typed and retyped my password a few times 4774!

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  With Device Manager!

  EDIT: Removed censored words

  Hi apothecary.

  Sorry to hear the loss of data in your BlackBerry.

  In fact, it is a default feature for the safety of the aircraft, where to enter the password 10 times in a row is going to wipe your device. Is your device BES (business service) or BIS (individual service). If on BES so you can recover all PIM data that do not exist on your desktop e-mail program.

  It is recommended that you always keep a backup copy of your data from the device so that you can avoid these unexpected events.

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  Be warned that 10 incorrect password attempts will wipe your device - be careful.

  You have probably a problem of common user where you 'think' you have an uppercase character or a number in the password and you do really, becase that your password is masked by asterisks when you entered first, and you have continued to enter the password ON the device that you think it is.

  Who is? It is a common mistake.