Smartphones blackBerry BIS on Bold 9790

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• BlackBerry Smartphones improve my bb bold 9790 at fm 7.1 but not showing

  I recently updated my software blackberry 9790 at 7.1 but it still can't play fm radio, when I look into the benefits of having new software to help guys please

  Hi mabobza2

  Welcome to the Forums of the BlackBerry Support

  FM radio stations are not available on bold 9790 even 7.1, its limited to a model of curve which offer an FM on OS7.1

  Prince

  ________________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Entrance to Smartphones Japenese blackBerry on the Bold 9790

  Hi all

  I'm changing the input language on my Blackberry 9790 "BOLD" from English to Japenese, I used so many versions of the blackberry Desktop Manager and I just can't seem to make it work. Someone at - it still work or know a solution on how to fix this?

  Talk soon

  Sunny

  Hello

  I found the solution by going to the site to download software and then looking at Europe and then BT I downloaded the j package and then used Blackberry Desktop Manager 4.7 to install. I have had low grade the version on the blackberry, but managed to download the Japanese input

  Kind regards

  Sunil

• E-mail account to delete Smartphones blackBerry OS 5; Bold 9700

  I have a Bold 9700 unlocked running OS 5 I used with a SIM card international of the United Kingdom and then foreign service briefly with a totally different supplier (on a business plan).  I have recently re-established his residence in the United States and am allowing my son to use the BB for now.  We have a new AT & T SIM card which has never had a BB account provisioned on this subject.

  I did a wipe securely on the phone.  The phone continues to receive messages from a yahoo.com account.  When I go to Setup-> configuration of personal e-mail and then click on 'back' (to not set up a new account), I get a message "there is no such thing as an email address currently on your Blackberry device"- and yet, I still get messages on the yahoo.com account and can respond, discover records, etc.  When I check the Service books, there is no registration for any book of service not associated with the email account; Indeed, no list of CMIME at all.

  How can I delete an e-mail access on behalf of yahoo.com this phone? How in the world he continued to receive emails?

  Thank you.

  Updated in case others run into the same problem.

  My challenge stretched for a few hours, first with AT & T and then with rising support BB (was helpful and professional, just BTW - took some time).  No one could understand at first how the phone was receiving emails when no e-mail account has been installed.  Turns, it could receive emails but not send.  The question of my previous service provider: Airtel India.

  Indian SPs are intensely competitive, and when you request a closure plan, several things happen: (1) it takes several days to kill the service. (2) they call you repeatedly ask if you want to transfer the SIM card / service to a parent, a friend, or convert a prepaid account, but to keep alive where you need (no matter how many times say you no). and (3) the MS maintains the 'active' account even after closing down for a period of 30 days or more - it is so if you decide to return to MS, you won't need to do a fresh install.

  My Indian Airtel account was ordered closed three weeks ago - kept Airtel my yahoo.com address active on the BIS servers.  So notwithstanding the fact that I used a card SIM ATT, BB servers somehow "linked" account e-mail on the physical device, and the e-mail was received.  Interestingly, I couldn't send / reply to emails, because no e-mail account has been created on the device - however, the aircraft was always receive emails.

  After three factory reset and reinstall, it took climbed BB support to 'kill' the Airtel connection to the device.  They came through in the end!

  My problem is solved and this thread can be closed / locked.

• Smartphone blackBerry 8800 to "BOLD" upgrade

  email does not work after doing the transfer using office

  If you are using an at & t bold, not unlocked and the United States, go to http://wireless.att.com/blackberrystart and register your IMEI and PIN and sign up here.  You can add all your email addresses, change the signature "sent via blackberry" to be what you want and what the service books sent to your phone for your e-mail addresses.

  If you do not use at & t, google " BIS" and who generally back the registration of BIS for most carriers.

  If this helped, please mark this thread as solved so you don't know other users with the same problem the solution.

• Smartphones blackBerry BIS and OWA problem

  Hello, I am the COMPUTER administrator for my company. I recently migrated our Windows Small Business Server 2003 with Exchange 2003 system to new hardware. We have a BlackBerry Curve 8530 that is configured to use BIS and OWA to get his e-mail on the BlackBerry.

  Before the server migration, the BlackBerry smartphone has been able to send and receive email without problems. After migration, the unit can no longer send or receive e-mails. I tried to delete the account and add it again with the correct information and he added successfully. If I use deliberately false information he errors correctly, so I know that it's properly authenticate on my Exchange Server.

  When I try to send an e-mail message to the device, the device indicates that the e-mail has been sent successfully. About 24 hours after sending the message, the device will indicate rather an error has occurred on this message and it says "general failure"... When I e-mail this user to internal and external addresses, electronic mail never gets sent to the device. About 24 hours after the first time, I added this email account to the device, he received a Blackberry message saying "this email account is not currently accessible by your BlackBerry device, so you can experience a delay in email delivery. This problem may be caused by a temporary problem with your email provider. BIS will continue trying to access that account. "I searched all over Google and can not find any information that helps me to solve these problems.

  I am able to open that box mailbox in Outlook Web Access without any problem, our company intranet using the name of the server and the internet using our IP address from an external location. SSL is required, and I mention that by entering "https" in front of the address when I create the e-mail account on BIS.

  I personally have not visited with the support of the Association, but the user of the device has brought the phone their twice and they claim that it is a problem on my end, but give no indication as to what could be the problem. I have checked OWA permissions/settings of the folder on the new server from the old server and have done my best to match to them, but it still does not work.

  Can someone help me with this problem? Thanks in advance for any help and advice.

  EDIT - I forgot to mention that I tried to delete the service books and their removal, as well as the reinstatement of the device on the network. Neither seems to make a difference.

  Follow-up in case someone else has this problem in the future:

  The problem was that the name of the certificate that is installed on the new server was not the same as on the old server. No one that I spoke to anywhere (ASBL or RIM) could help me understand this, it was just something that I tried and it worked. I changed the name on the certificate to match what it was on the old server and then the Blackberry was immediately able to send and receive correctly by using BIS and OWA.

• Smartphones blackBerry BIS in China

  Hello!

  I have a Bold 9700 with T-Mobile USA. I have BIS not BES, activated at home. I want to access my mail while I'm in China. With International Email add on, I could access my email from the Japan and England. Is it possible if I am in China or Tibet? Is not clear whether BIS works in China. Some forums say that BES works in China.

  I don't want to swap my SIM card. I want to only use BIS when I'm there.

  Anyone know if my Blackberry works in China and Tibet?

  Thank you.

  EDGE is essentially just an advanced, faster the speed of GPRS, simply.

  1. china Mobile sells the 8310. Same GPRS/EDGE device.

  http://en.Wikipedia.org/wiki/List_of_BlackBerry_products

  Scroll to the bottom for the 8310 model.

  2. read this link... to the "network".

  http://en.Wikipedia.org/wiki/China_Mobile#network

• Smartphones blackBerry BIS on BB9900

  Hello team,

  I bought a unlocked BB9900. I use this in the O2 Germany. I am facing the following problems:

  1. cannot use services such as EMail (BIS) and BBM BB

  Note: My number has BB active services.

  2. the o2.blackberry.de I m not able to create a new account. Device not regristered to the service provider.

  I am able to make calls, send text, browse the web. The device essentially works as a normal phone less characteristic of BB.

  I tried:
  1 wipe handheld memory
  2. reset to factory settings

  3. how to get the new host Routing Table

  4. called service provider, they could not help.

  But the above did not result in any success so far.

  oldi1106 wrote:

  4. called service provider, they could not help.

  They can help, the O2?

  Ask them to confirm that your BIS account is provisioned on your SIM card please send service directories to their end.

• Redirection problem of record Smartphones blackBerry on my Bold 9900, please help

  Hello world

  I wonder if you guys can help me. I have BB bold 9900 and reconciliation works only to unread and read messages, but if I move any email or delete my Outlook, he won't have the effect on my BB device.

  Help, please.

  Thank you

  Bezi

  Thank you for your help,

  My problem solved,

  Solution:

  in the BlackBerry, need to go to messages and select options then display and action one finally check the "hide messages from field' and save it.

  Oh, Lool had after a few hours to play with the options.

  Thanks again,

  Bezi

• Configuration of e-mail to Smartphones blackBerry on BB bold 9900

  Hello

  I can't add any account other than Enterprise email.my e-mail software worm is 7.1.0.923 Bundle 2534

  I want to add my gmail but I can't. Please someone help me!

  Hello

  Sorry... But all the messaging services push BlackBerry route by the server of our carrier, so if you want to take advantage of these email services or to integrate any personal email account then you must activate this specific data plan as already suggested.

  Your profile indicates that you use a pay-as-you-go sim card, some carriers offer BlackBerry services even on a pay-as-you-go account, then call your carrier to confirm.

  There are some browser third like Opera, which allow you to display your email on wifi, but it is not the same thing as push e-mails BlacklBerry. IMO, you must add BIS to use all the services of BlackBerry and make the most of it

• Question of the blackBerry Smartphones Blackberry ID on "BOLD" again.

  I changed to a BB BOLD 9900, can't remember the password to my ID and have no idea what the answer to the security question. My camera said go online and I can reset the password with the duty to remember the security question. I can't do it, he wants the issue of security. Now he has locked me twice. Help, please!

  Thanks for the clarification...

  davcolpitts wrote:

  I passed to the KB26361 and followed the process, it says. Always BB wants a password recovery question answered.

  Well, you used, regarding this KB, the word "process", which is the singular form of the word. However, that particular KB contains multiple processes, so I can't say with certainty if you continued through it to the specific method for failing to provide the answer to the security question, with the 'Note', it contains regarding the absence of having already (in the past) confirmed the BB ID... and, if no, then indeed the security issue cannot be circumvented.

  Please specify if you have indeed found and tried this specific section in this KB.

  davcolpitts wrote:

  I don't know what it means the Blackberry ID has not confirmed. How can it be confirmed when it was used on the old BB.

  When you create a BBID account, you will receive an email, with a link that you must click to confirm your account (in order to validate, for the system, which you are actually available on this email address). But, if you ignore this request for confirmation, you don't stop using your BBID... for various purposes, but this effect (to automatically recover access to your BBID) is indeed blocked unless you know the answer to the Security Question you created originally (as part of the validation of identity, to ensure that you are who you claim to be).

  Since you can now connect in your BBID from anywhere (for example, PC/browser), you can now check the status of your BBID confirmation. Until you solve the access to your BBID, you can't do anything with it now. BBID, like all things BB, is very safe... but the human component is critical for safety. When the human component fails, there is only so that the automatic recovery process can do to help... and you seem to be in a situation that is beyond what those automated recovery process can do.

  davcolpitts wrote:

  What information do you meed help.

  Me? There's nothing I can do about it. Reference:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  But, to try to get the human intervention is fully described already in this same post to which I've linked to post you 3 above.

  Good luck!

• Smartphones blackBerry BIS not connected?

  Hey

  So I'm confused... My BIS does not at all... If I change the settings to 2G my BBM come out and my internet works but its eating my airtime.

  My BIS is part of my cell phone contract and it is paid BY debit order is not my bis is exhausted?

  How can I fiiix?

  You try to get the 3G service? What do you normally get?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  See if it works now.

• BlackBerry Smartphones BlackBerry 9930 world / "BOLD"

  I have a Bold 9930.  I need to download an app for my vehicle.  When I click on the BlackBerry App World icon, he says: "to continue using BlackBerry App World, you need to upgrade your current version.  "For more information, please visit www.blackberry.com/appworld/support."  Below that is a button "Upgrade".  When I click it, it takes me to the BlackBerry World page where appears an 'Upgrade' button today  When I click on this button, the following message appears: "sorry, your session has expired.  Please close all browser windows and then return to the home page. "However, I don't have to open browser windows.  Help, please.  Thank you

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB32113 When you try to update the BlackBerry App World storefront via the BlackBerry browser, the following error is displayed. "I'm sorry your session has expired.". Please close all browser windows and then return to the home page to start again"

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Smartphones blackBerry BIS registered with another provider of services

  Users of the dear community,

  Does anyone have an answer on how to save its BIS e-mail when you have the answer "this BlackBerry is registered with a different service provider.  "Please re-register this BlackBerry and check the URL matches the one provided by your service provider.

  I have a Storm bought at SFR (France) and I would use it with Swisscom (Switzerland).

  Thank you very much for your advice.

  DC

  You must call your previous operator and have them remove your account

• Smartphones blackBerry BIS override settings for the default mail provider?

  So here's my situation. Recently, my college did this swtich to use an exchange server to manage e-mail to google apps. As it happened that I did receive emails on behalf of my school on my blackberry or Apple's mail application. It seems that my school did not day of the information out there to take account in the e-mail settings information database, googles servers. On my Macbook, I solved this problem by removing the account in my prefrences and then disconnected from the internet, so the mail app could not refer to the e-mail and then settings Apple database I entered the google imap server info manually. The problem is that I can't force BIS do not reference the list e-mail settings. Whenever I have delete and readd my bis school account it automatically recognizes as an Exchange account so that I can not add google imap settings. Is anyway around this or should I wait for my school contact RIM to update their new email settings?

  Thanks in advanced for any help!

  Hello and welcome to the community!

  You can do... When you configure e-mail settings, put in the correct email address, but a bad password. This will result in it re - to ask for credentials. But he added, at the bottom of the screen, a tick box to supply the settings manually. Check this box and continue.

  Good luck!