Smartphones from blackBerry Media Sync desktop manager 6

Hi all, please help everyone beat me to use my blackberry as a drive external hard usb. Mass storage is turned on, the card holder is on, auto enable mass storage mode when it is connected to the command prompt, but it does not prompt even when I connect my "BOLD" 9000.On 6.0.0.40 Office Manager, it shows that you need to turn on your device mass storage! but its on. have tried to install the usb drivers still does not not my software device is worm 5 Please help anyone.

Hi mattdlam,

Welcome to the BlackBerry Support Community Forums.

You are able to see the BlackBerry as a removable disk in the computer / workstation? You can check that the Mass Storage does not work on the device by tests on another PC? If the device is not detected as a drive, check the properties of your device to match the screenshot in this article then backup your device and go through the steps of resolution. It should work with your version of the Desktop software as well as the versions listed in the article. http://bit.LY/g235ca

Tags: BlackBerry Smartphones

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