someone claiming to be with windows called my house saying that my computer is being hacked and aksed me to my computer ID!

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• Received a call this morning saying that my computer has sent an error message indicating that my computer was likely to crash

  Original title: is it a scam

  I recently bought a laptop and after using it about a month, I received a call from someone who said they were with the technical support of windows and my computer has sent a msg of error indicated that my computer was very likely to hang. I asked some info to prove that they were not a scam and he gave me the website .  His email is * address email is removed from the privacy *.  Any info anyone?

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it

  Original title: windows scam

  can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF

  Hello

  Of course these are SCAMS!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I received a phone call from someone claiming to be windows saying that my computer has been infected.

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  original title: telephone call from Windows?

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  That's what you do if you never give them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• I received calls from someone in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is corrupted

  Original title: my computer is corrupt and needs fixing!

  I received calls from a person in India who said that they are Windows services centre telling me that they have received the error message saying that my computer is damaged, and they want to help me.  But I have not received any error message on my screen.  When I asked them how they got my number they said it's from the database of Windows. The number they gave me is 02921252715 and when I called the number of the person on the other end told me that they are a company called Windows e-solution, independent company and is not attached to Microsoft Windows.  What should I do?  Are these authentic calls and approved by Microsoft Windows?

  Hello

  Its a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• came loaded with Windows Vista Home Premium. Recently, I reformatted the hard drive and did a clean installation of Windows 7 Professional. I have no games. No solitaire, Minesweeper, no nothing.

  original title: lack of games
  I have an Acer Aspire PC. It came loaded with Windows Vista Home Premium. Recently, I reformatted the hard drive and did a clean installation of Windows 7 Professional.

  I have no games. No solitaire, Minesweeper, no nothing.
  How can I, without seeking to erase and reinstall again?

  To activate the built-in Windows 7 games:

  1. click on Start (lower-left) and then on Control Panel.

  2. click on programs and features.

  3. on the left side of the screen, click on 'Windows turn features on or off".

  4. find the entry called games & check the box next to it.

  5. click on OK.

  6 reset.

  If the games box is already checked, uncheck the box , click OK, restart, then do steps 1-6 above.

• a window keeps popping up saying that someone else has my IP address.

  a window keeps popping up saying that someone else has my IP address. What should I do?

  Hello

  If you still experience this problem click on the link below:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/how-to-change-dynamic-IP-address-in-Windows-7-or/9775a835-fb49-469B-87C3-e2c7354e0ad7

  b Eddie

• I got a phone call from someone who says that my computer is downloaded illegally by someone else, is it a scam?

  I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer

  * original title - a particular phone calls *.

  Thank you very much I am so happy that I said no.

  Hello

  You are welcome

  Certainly, they may seem convincing well!

• I tried Windows 10 and after 10 days of hell, I asked them to uninstall.  But went with is my old Acrobat Reader.  I tried to use it, but it says that my browser plug is missing and that it cannot start because MSVCP120 is missing on the computer too.

  I tried Windows 10 and after 10 days of hell, I asked them to uninstall.  But went with is my old Acrobat Reader.  I tried to use it, but it says that my browser plug is missing and that it cannot start because MSVCP120 is missing on the computer too.  A friend told me that I have to uninstall and then re-install again.  I am a 71 years who does not know what to do.  Help

  Hi jimm13886845,

  Of course I'll help you get this problem is resolved.

  Run this cleanup tool to uninstall any old version of Adobe Reader Download Adobe Reader and Acrobat tool - Adobe Labs.

  Restart your computer and then installer you old version of Adobe Reader using this link Adobe - Adobe Acrobat Reader DC Distribution.

  Let me know if you encounter a problem, we will be happy to help you.

  Kind regards

  Nicos

• Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

  Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

  It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

• Your company has never called a home residence to say that a computer has been infected with malicious malware?

  I just got a phone call from a person stating they are from Microsoft saying that my computer is infected. They asked me to run something and then they gave me a webiste to type. I was very tired and I asked for a phone number and she gave me 1-416-915-3536 or 1-800-500-44600 and ask Christine.

  Is - is this legitimate?

  Please notify.  Thank you... Bernadette

  It is a scam.  Whatever you do, don't let them get close to your computer.  MS does not have that kind of appeal.

  Good luck.

• Received a phone call from 1-647-931-5619 saying they were from Microsoft saying that my computer has been infected. Are you peole?

  I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer.  You call people to warn him of this?

  Scam.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• Received calls of 20-30 of India saying that my computer is at risk.

  I get calls from the India by saying that my computer is in danger and that they work for Microsoft Windows - they want me to turn on my computer, etc..  They seem to know a lot about me - including my address, phone, how many computers we have etc.  It's for real?  My computer seems to work very well.   Usually, the caller I.D. is blocked but this last time, as the number 161-408-6100 came.  I got probably 20 to 30 calls of this nature in the past months - has anyone else experienced this?

  Thank you

  Hello

  This is most likely a scam. See the following link for more information.

  http://www.Microsoft.com/security/online-privacy/msName.aspx