Start-up problems: I have a black screen when I log in the menu

When I start my computer, I get a black screen when I log in the menu. I can still access the computer on safe mode, but I can't find a solution. Antivirus Avira found no detection, so I don't think that's associated virus.

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Follow these steps to try to solve your problems of boot.

 

 

Restore point:

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use:

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan with Malwarebytes in SafeMode with networking to ensure:

http://www.Malwarebytes.org/MBAM.php

Malwarebytes is as its name suggests, a Malware Remover!

Download the free Version from the link above.

Download, install, upgrade and scan once a fortnight...

How to use Malwarebytes once it is installed and updated:

1. open Malwarebytes > click the update tab at the top > get the latest updates.

2. on the Scanner tab, make sure that thePerform quick scan option is selected and then click on theScan button to start scanning your computer

3 MBAM will now start to scan your computer for malware. This process can take some time.

4. when the scan is complete, a message box will appear

5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

6. you will now be at the main scanner screen. At this point, you must click on the button toview the result .

7. a screen showing all of the malware displayed the program that is

8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

10. you can now exit the MBAM program.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

It's Vista Security Forum.

If the above does not she, repost in the Vista repair and recovery Forum:

http://social.answers.Microsoft.com/forums/en-us/vistarepair/threads

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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