Stop abrupt unanswered

Hello everyone...
It's only the second day to have my Xperia Z2. Today morning I noticed a new system update available, then in the update my camera all of a sudden to stop!
The battery life was still 35%! Also, I tried to turn on my device without response!
Then connect it to the charger and the light but the device still doesn't appear for more than 4 hours.

Please if anyone has an idea about this unexpected shutdown

Tags: Sony Phones

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