Strange printing problem - HP 4625 on WiFi network

Hi all

I have a strange problem with my all-in-One HP 4625 printer newly acquired.

Problem: Printer is no longer available for regular printing on a daily basis.

Description: Every morning, when I try to print a regular document of any application on my laptop, I get an error message: "unable to communicate with the printer.

I am able to print from my account ePrint (e.g. by Nathaniel a mail to the printer).

I am also able to ping the printer, access SAP and communicate with the printer, the integrated Web server shows the status of the printer as "ready"... but the 'regular' file-> print does not work.

Network configuration: 802.11 g open wireless router (3com), 2 laptops running W7.

HP Print and Scan doctor said that everything is okay, but the print test page fails with the error message

Any ideas would be very appreciated

Thank you

BAW

Hello, two things to check.

Is the 4625 using CAP1FN1240AR firmware.

Set a static IP address on the 4625 outside the 3com DHCP range.

Tags: HP Printers

Similar Questions

  • HP Deskjet 2540 all-in-one: printer stopped connecting to the wifi network

    Hi, my printer has suddenly stopped detecting my wireless network. When I turn on the printer, wireless blue light continues to blink and there is an exclamation point on the screen of the printer. I still have the same wifi network as before and have not changed it or its parameters. I have not physically moved the printer and the wireless works fine for all computers, iPads, and phones.

    I tried to uninstall and reinstall the HP Utility Set Up software but it couldn't detect the printer to set up.  I also tried running the diagnostic results, but all the results, said 'Not work', 'Not applicable' or 'None'. I can't even an IP address for my printer.

    My laptop can detect the printer if I turn on the wireless Direct button and I connect to this network on my laptop, but that's all. I'd rather connect the printer to the wifi so I can print from all my devices (phone, iPad etc.). The printer is less than 6 months and I do not understand what is the problem with him. Can you please specify?

    Hey @Sue1990,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I understand that the all-in-one printer Deskjet 2540 does not connect to your wireless network. I can help you with that.

    To connect the printer to your network again you will need to run the USB cable from the printer to your computer Mac OS x 10.7. This makes the open Applications, Hewlett-Packard and inside this folder you will find a program with a similar name to the installation wizard. If you run this program, then you will find options to connect your printer to your wireless network.

    Please let me know how it works for you and let me know if you have any questions.

    Have a wonderful evening!

    If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

    If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

  • HP Photosmart 8000 A809 printer offline connects to the Wifi network

    My printer would sometimes disconnect from wifi, but by turning and the new, would solve the problem.  Now, I can not connect via wifi at all.  Diagnosis plug said: I'm very good signal strength with odds of PASSAGE on everything, no other corresponding network mine.

    Config with the correct network name and an IP address of 10.10.10.125.  I tried the USB connection and then converting to wireless, but establishing assistant gets as much as setting her up and recognizing the device, then I get this msg:

    NON-CONTACTED DEVICE

    The network configuration has been correctly transferred to the device. However, to continue to configure the network device, your Mac must have access to the device. So please make sure that your Mac has access to the network: "JC XXXX" and try again.

    Yet, the report says that I'M connected.  When I try to print something the msg happens "printer is off-line" still the blue light is on, and as I said, all diagnostics PASS.

    I turned everything works, including unplugging the router several times, restart my mac etc.  I'm not missing any software updated.

    I tried the suggestion of hp to put my IP address in my browser to access the Networking tab, but Google Chrome tells me that it can't find the address.

    I also reset the printing system.

    What else can I try to fix this?  Grateful for your suggestions!  Thank you!!!

    Looks like you have problems multiple) a printer goes offline and then b) you can not access the IP address of the printer and c) you get an error saying 'Inaccessible device.'

    What is the Mac version that you use to configure the printer? You're on a VPN or proxy?  Is the printer on the same network as the computer?  You have blinking lights on the printer?

    Here is a very comprehensive document that covers everything you need to do to get the configuration of the printer.  I recommend restoring the printer by default and then try to connect again.  Page 76 of the User Guide talks about what to do if you are unable to access the built-in web server

  • problems connecting to unsecured wifi networks of (starbucks, McDonald's, etc.)

    I have a Dell laptop, I tried to connect to unsecured networks. When I pull up available networks immediately by the unsecured network icon, it is an exclamation that she. When I select to connect, it still says that it is connected, but there is no internet connection. I tried to disable the antivirus and firewall mg temporarily, but it makes no difference. I have a private wifi in that this isn't a problem with me. Anyone have solutions. My windows vista 64 bit is completely up to date.

    Many wifi networks out there do not work with the 64-bit versions - they (wifi in these places devices) require special equipment and/or additions and additional software may (if those that they can be improved without buying a completely new camera) and many simply don't bother or have money or consider that the number of people with a problem they need to address.  I suspect this is the case, that you face – I saw happen with many others.  I don't know there is nothing you can do about it except complain (and perhaps someone will listen).  The fact that you can connect at home means that your system works correctly - it's the Wi - Fi connection in those places that can not connect to your 64-bit version.

    Unfortunately, the 64-bit isn't the main stream quite yet and so always these compatibility issues exist (and will probably be for some time to come).

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • V313 strange printing problem

    I'm trying to help a friend to me with its computer system. The computer is a new 64-bit model that is running Windows 7. Everything works well except for his Dell V313w printer. The printer is connected directly to the computer via a USB cable (no network or wireless factor is involved). When we try to print something (anything) beyond a single length page, the first page prints, but then nothing else does (and even this is not always the case). Yet, the rest of the file queued is stuck in the print queue and cannot be deleted in the normal way. It must be deleted manually via the clearing print queue (stop the spooler service, clear the record of spool printing, etc.). For example, what impression Windows page test, the first page is printed, but it seems to cut down before printing is complete. There is a long list of drivers used by this printer and print only the upper part of the letters of the last line on the page. Then... nothing. I must stress that the printer is able to print a Dell printing test page is launched from the printer itself (and not software Dell printer home that works - or doesn't work - all the rest is that we try to print from the computer). I deleted and reinstalled the software of the printer from scratch, I have updated the drivers and the printer software to the latest versions (by the Dell website). I used a different USB port on the computer and another USB cable between the printer and the computer. None of these things helped him. There seems to be some sort of communication problem between the computer and the printer V313. However, I have even hooked another printer on the same machine (same port, same cable, etc.), and it works perfectly. Thus, it seems that the communication problem is on the side of Dell printer. I would be very happy any help anyone can offer with this frustrating problem. Thank you.

    JRN92,

    In the batch of December of Windows updates, Microsoft has installed Internet Explorer 11. IE11 caused printer problems.

    Open Internet Explorer, click on help, then click about words of Internet Explorer. It should show the version here. If you IE11, then go to control panel, Windows Update, updates installed, look for Internet Explorer 11. Click Internet Explorer 11, uninstall.

    Restart the computer when you are prompted. Then see if your printer works.

    Rick

  • Problem on WIN 7 WIFI network, but it works under WIN xp

    All of a sudden I can't connect certain WIFI network, before his job very well, now this network not visible,... but the same WIFI network connected in WIN XP

    Hello

    The Microsoft Answers community focuses on the context of use. Please reach out to the business community of COMPUTING in the TechNet forum below:

    http://social.technet.Microsoft.com/forums/en-us/category/w7itpro

  • P1102w printer: PROBLEMS of SHARING of WIFI p1102w

    Hello

    My name is Murilo and my main language is not English, so sorry for any ortographic errors.

    My problem is with the part, I me am formatted my computer cause before the XP and now I've upgraded to Windows 7. I have install the printer with the correct wifi features and I can't share on another computer, I already try to install the hp software and with the installation disc. I already try also reset the printer in factory configurations and install again and nothing.

    I really need help to fix this problem, if anyone can help me I want to stay happy.

    Thank you and sorry for ortographic errors.

    Hi Muurilobf,

    Thanks for providing the screenshot. I see 2 registrations for the Laserjet P1102w in the screenshot. What happens when you try to select and continue? (I would choose the Laserjet P1102 at the bottom of the list)

    Please provide details, you were able to run the Add Printer Wizard and the IPv4 address and you were able to print, correct?

    If you can add the printer in this way, then I would be not concerned about adding the printer through the search option.

    Make sure that the Windows Firewall and Antivirus is temporarily disabled when you try to add the printer.

    Here is a document to enable the file and printer sharing.

    Thank you.

  • Photosmart c4580: how to reconnect wifi printer after I changed the wifi network security key

    I changed my network security key and now my printer cannot 1) added a new device and 2) appears offline.  I restarted the printer.  How can I get the printer on the network after I changed the network security key.

    Replacement/change your wireless router try here.

    http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  • Multi-user, same computer, printing problems - I can, my wife can not

    I bought a HP Photosmart 6520 yesterday to replace a 6510.  I could get installed it on my computer at home.  However, it does work when I am connected to the computer.  My wife uses this computer more than I do, and when it is connected to the computer with its own credentials that she cannot print anything.  What are we doing to ensure that all users can print (also two grown children who use it occasionally)?

    What operating system?

    My guess would be the security settings.  If you use Windows 7 do the following: log in as a user with administrative capabilities.  Click on start, devices and printers.  Right-click on the Photosmart 6520, select printer properties, security.  Click on everyone and click on checkboxes to allow to print, manage this printer and manage documents, apply.

    For other Windows systems, procedures would be similar.

  • How can I get my wireless printer to my wifi network?

    As the HP Installation Wizard does not work with the Mavericks, is there another way to get my printer wireless connected to my wifi network? This printer (HP Officejet Pro 8000 A809) works well with the Mavericks on my old wifi network. But my DSL provider has recently installed a new router, so I have a new wifi network which works fine with everything else.

    I was able to get my two Airport Express to join my new network, using Airport utility, but I'm stumped as to how to get my printer to join the new network without the help of the HP installation wizard.

    Following the advice of Shlomi, I managed to reset my printer so that it now appears in my list of networks wifi under devices, such as hpsetup. But I got. Any help would be more approeciated.

    Bruce777 solved this problem for me, thanks Bruce! My printer now works perfectly on my new wifi network!

    Bruce instructions, for anyone else having the same issue:

    -delete all printers already implemented

    -Rub old hp software and updated software for the hp 2.8 drivers

    -Unplug the usb cable from the printer if you have connected

    -restore the network printer hpsetup (hold down the power button / stop and press the button x 2 network and then cancel 3 x, release power button).

    -Print the wireless network test report (hold down the button to network and update support 2 x). Check the ssid network name is hsetup

    -arrived in sys prefs > network and change the mac to hpsetup wireless network

    -go to the sys pref > print scanning

    -Add the HP 8000 printer

    -Click the supplies button and options and click on the printer to show Web page

    -Click on the Networking tab > wireless in the left pane > start networking wizard and change the network of hpsetup to your network

    -finishing (this page may freeze.  Close the browser)

    -Return to the sys prefs and change the network wireless to your networt

    -go to the printer and print the wireless network test report (updated 2 x key and press the network button).  Make sure that the SSID is your network

    -go to system prefs > print scan > select your printer > options & supplies > see the printer Web page > network info (check ssid and compare it to the wireless network test report)

    -try to print something on your printer.  It might take a bit of time first impression.

  • Samsung wireless surround does not work with Airport wifi network

    I have a smart tv with a Soundbar and wireless - all Samsung two speakers. I should be able to set up surround sound via the network wireless like this http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx= 629802 & modelname = WAM7500 & modelcode = WAM7500/ZA

    It works fine when it connects to the router provided by my ISP sky. But when I try to do the same when connecting to the network created by the airport, it won't work no-more precisely, I'm unable to select "link Multiroom' (step 19 in the link above).

    Note: There is no problem connecting to the wifi network - it's this last step which is the issue.

    Any ideas as to why this may be the case?  I need to use the extended network of the Hub of sky wifi is very low when the TV is.

    Here is the configuration...

    Router-> Airport Extreme-> Airport Express-> TV + Surround Sound

    (Airport extreme is the bridge mode value and the expansion of the wifi network Express).

    Thank you

    Jeremy

    TV: Samsung UE40H6400

    Soundbar: Samsung HW-K650

    Rear speakers on your TV: Samsung R1 2

    I'm not familiar with Samsung wireless speakers, but let me see if I can help. What is the brand and model of your router provided by Sky? You have configured to provide a Wi - Fi network? Is the Wi - Fi network, provided by the extreme and extended by the Express, a second wireless network with a different SSID or using the same SSID as provided by the router from the sky?

  • Photosmart B 209 sees more WIFI network since I moved from WEP to WPA

    My HP Photosmart worked fine until my ISP asked me to change the name of my WIRELESS network (which now includes the symbols underscore) and the type of protection increased from WEP to WPA... Paswword has not changed, it's just the type of protection

    Since then, the printer can't see the WIFI network. I printed a network report and it says that I need to check that the network SSID & printers are the same...

    My former network SSID is: Freebox and it has moved to: FREEBOX_BRUNO_DH.

    Where is - this can be changed on the printer?

    Thanks for your help

    Concerning

    Why your ISP dictates what will be the name of your SSID?   This is not good.   You can make your SSID name all you want, but I wouldn't use your ISP said.   This is YOUR network, do what you want.   Do the SSID and password for you.

  • Windows 7 does not connect to the new wifi networks

    I have a problem with connecting to wifi networks. My laptop only connect to wifi networks that I have already connected to in the past but does not connect to all nine. The computer will recognize the but won't give me the possibility to type in any password. For example, I can connect correctly to the House and my moms place as wifi passwords are already saved on my computer. However if I go to a friends house their wifi signal will appear but when I go to connect I will not have to enter a password, the mouse cursor will simply show it to load a few seconds and then nothing happens.

    Can someone help me?

    Hello James,.

    Thanks for posting your question on the forum of the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    What is the brand and model of your computer?

    This problem can occur for the following reasons:

    -WEP, WPA or WPA2 key or password security issues.
    -Incorrect network connection settings.
    -Corrupt or incompatible drivers.

    I would suggest trying the following methods and check if it helps.

    Method 1:
    Run the network troubleshooting and check.
    Reference:
    Using the troubleshooter from network in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

    If this does not help, then use method 2.

    Method 2:
    Please use the suggestions contained in this Microsoft support article and check the issue.
    Reference:
    Wireless and wired network problems
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Without private WIFI network Apple Airprint wireless printing

    Dear Sir.

    I have a printer Deskjet 3050 has j611

    a the purpose I bought the printer for:

    Printing from my Ipad ndo directly using Airprint option Iphone

    But I am facing problem, that:

    I run the printer and find the WIFI on my Iphone I find it and select, then print normally

    But after restarting the printer on that I can't find the printer again on my search WIFI the I phone

    I do restore default values, and then search for, I think it's still once and print, restart the printer cannot see in the search and so on

    I have read the terms of the Airprint option, I found that it is must be a private wireless network and printer and the I phone connected to this network

    I wonder if I can print from Iphone to the printer directly without private WIFI?

    and if not available-why I can do this after each restore to the default settings.

    Direct wireless stays on even once you restart the printer, so you should be good to go.

  • Problem with WiFi network

    Hi, whenever I wake my macbook the next day he fails to connect to my wifi network (what I used perfectly fine the day before).

    I then start the wizard in Network preferences, and begins to work very well, not even to enter the network password, it is saved.

    Any ideas how I can fix this problem?

    Thank you!

    You can give your Mac networks less to evaluate to do by reducing the list of potential networks to one.

    Check this box:

    in the next pane, delete everything except your large network. Ruthlessly, delete ALL others using the [---] button:

    .

Maybe you are looking for

  • How to restore default Apple app?

    10 IOS to delete the default applications provided by Apple.  I have somehow deleted the weather app by accident.  How can I restore it?

  • does not open to the home page

    Recently when I opened my firefox browser, whenever it does not open the home page. Instead, it opens to the last page I was on until I closed out of the browser. I tried to reinstall firefox, and that has not changed anything. I use windows 7.

  • combat arms - not enough memory

    I did some research and it seems that 64-bit of the system that has lots of ram it becomes out-of-memory error.  I am on vista 64-bit home edition and I have 8 GB of ram.  After playing combat arms for like 30 minutes or more, I have a popup memory o

  • How to use the Windows character map with the Arc keyboard?

    When I "Select" and "Copy to Clipboard" character as a checkbox and then enter any rich text field, it is for some unknown reason, out with the bad temper, that I did not choose. I don't think it's related to the Arc keyboard fault, since I do it onl

  • error 0xc00000e9

    A few days ago I restarted my PC, and this error came: error 0xc00000e9 A recent change in hardware or software may be the result of this (or something like that). I tried to do a system recovery disk, but that doesn't seem to work because my BIOS do