stuck in SafeMode (build6002:service pack 2)

using a toshiba tecra m5-s5332 family Windows Vista premium os os closed and computer will not re-start if I press ctrl alt del, I can get to the

Lock this computer

change user

Close the session

change a password

Start the Task Manager app

I press on switch user and he goes to the user page, click user and it goes to the page type pass and it goes to safe mode page, how do I?

Hey tsunami,.

Method 1: You can run the fixit available in the article below and check to see if that makes a difference
Optimize the performance of Microsoft Windows Vista

Method 2: The computer in the boot and a test

Follow step 1 in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.

After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

Important: n ' forget not the computer to start normal follow step 7 in the link.

Method 3: See for more information on this issue in the event viewer

Open event viewer

http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

What are the information in event logs? (Event Viewer)

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

Method 4: Check if a scheduled task for 30 minutes and can be the cause of this problem
Automate tasks with Task Scheduler

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer
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Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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