Subscription renewed

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• How to disable Adobe CC subscription renewal

  During a recent discussion with a representative of the Adobe technical support, I asked that the function of my renewal to Adobe CC be disabled.  Let me say very clearly that at no time in my life I always wanted my Adobe CC subscription renew automatically.  This is the snippet of our conversation:

  Me: before I do, please confirm that my subscription will be EVER auto renew again. I don't play these games.

  Adobe: I'm scared because this is something that we cannot ensure that our customer as we have here the automatic renewal process.

  In response to this, I have three questions.

  1.) is it possible that the subscription renewal feature may be disabled online?  If so please describe how I can access it.

  2.) could you please deactivate my subscription renewal process?  Currently, I'm stuck in a subscription that I don't want to because the renewal process has been invoked AGAINST MY WILL.

  (3.) If Adobe doesn't offer currently not a way to disable the renewal process, would you be kind enough as to make a priority of high #1 for development.  I need to be able to turn off the feature subscription renewal through the accounts and management by a representative of the support at my request.  Thus, you please develop this feature, while fewer people are harmed by the policies of renewal of Adobe?

  The result of this encounter with Adobe, it is I have a continuous subscription which I DON'T, I feel scammed and I have a feeling that the policy of renewal is a scam.  My attitude towards Adobe has changed from a happy customer at one of the feeling abused and harmed.  I have been converted to a position never to buy another Adobe product as soon as I'm free this inextricable mess of my unwanted Adobe CC membership.  I want to warn in the world of other customers, existing and potential of Adobe on this incident, and I will proceed to describe the facts of my situation to others.

  Hi Amazon_tiger,

  Sorry for the inconvenience!

  Please wait for a while, I'll have the team concerned follow-up with you.

  Concerning

  Kanika

• My subscription renewed, now I can not convert PDF to Word, what went wrong?

  My subscription renewed last month.  Now I'm trying to convert a PDF to word and he wants me to re purchase.  How can I activate my subscription?

  Hi Ruth Garza,

  Please let us know the Adobe application that you use to convert PDFS.

  Could you please also share the exact workflow that you do.

  In the meantime, please try to convert PDF online here: https://cloud.acrobat.com/exportpdf

  Check if you can convert PDFS.

  Kind regards

  Meenakshi

• I CS6 master collection when I try to open the first, I get a window subscription renew telling me my CC trial expired - I have purchased and registered CS6, how is that I can't open it?

  I CS6 master collection when I try to open the first, I get a window subscription renew telling me my CC trial expired - I have purchased and registered CS6, how is that I can't open it?

  Looks like you may have installed creative cloud and run CS6 from there. Please see this link:

  'Renew your membership' window appears when you launch a creative cloud application
  Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

  If you completed a trial and want more creative cloud, you must uninstall it, run the cleanup tool, and then reinstall your CS6.

  These links may help:

  Using creative cloud | Download, install, update or uninstall applications

  Use the CC cleaning tool

  Guinot

• Automatic subscription renewal

  Hello

  I received a notice of your dear basil,

  Just a reminder that your subscription to Romania weather alert will automatically renew the 24/07/16 and will be charged €0.99 date here. You can view the details of the renewal of your subscription or change your settings at any time from your account settings.

  Kind regards

  Apple

  I want to turn it off and don't know how

  Can you help me

  Thank you

  There are instructions on this page to manage and stop automatic renewal of subscriptions: view, change or cancel your subscription - Apple Support

  FYI we are fellow users, these are user forums, you don't talk to Apple here - and I asked the hosts to move your post on the forum of the iTunes Store, where you have posted is for questions about the iTunes U app.

• itunes subscription renewal

  I tried renovation on my iphone but couldn't. now it has expired. How can I restore library

  Hello

  Do you not have the automatic renewal of your iTunes game set up in your account? When your subscription has expired?

  Jim

• How can I stop the Piano subscription renewal

  How can I stop automatic renewal on Piano subscription (automatic renewal)?

  Hello

  Help here > view, change or cancel your subscription - Apple Support

• How to make a refund on an automatic subscription renewal the renewed 2 days ago?

  How to be reimbursed for the purchase of itunes for Anywhere Access that has renewed 2 days ago?

  Purchases are considered final, but you can try the page 'report a problem' to contact iTunes Support and see if they will refund or credit you: http://reportaproblem.apple.com

  Or you can try to contact iTunes support via this page: http://www.apple.com/support/itunes/contact/ or https://www.apple.com/emea/support/itunes/contact.html

  If you did not already so you want to renew again to stop it: view, change or cancel your subscription - Apple Support

• Subscription renewal problem

  Read through several posts and have found similar cases where Skype cancels subscriptions more alumni who are at the premium rate. I received an email on 11 October/16 my sub expires in 20 days on Nov 01/16 automatic renewal for Skype credit that to this date (11th) has has been set because not enough of credit and missed payments. Received not less 11 email saying me expires Nov 01/16. Void has been cancelled on 17 Nov/16 date at which it was sufficient Skype credit funds.

  Contacted support by chat (Mark S. of Manila) and after 1 h of cat asked to speak to the supervisor. Emil (again in Manila) informed me that "given that the system sends you an email saying that the subscription expires November 1 - our top billing team has determined that it is a problem of system with the mail system).

  It was not my mistake and to this end, I asked that my renewed annual sub and Emil has offered a $ 25. credit.

  This is not acceptable and how the largest computer in the world company, i.e. Microsoft, it has a "computer problem".

  I want my renewed sub and the previous rate - any suggestions would be appreciated

  Dr.Brett

  Problem solved - thanks again Norm for your help

  B

• How to stop automatic clarin para subscription renewal that I have pad

  How to stop automatic renewal of a subscription to Clarin para as i Pad by Itunes

  Refer to the following instructions: view, modify, or cancel your subscription - Apple Support

• Problem with subscription renewal

  At first, they said that they could not use my credit card, then they confirmed that my subscription had been renewed now thay say that it has not been renewed?

  How can I contact Microsoft to resolve the problem.

  Kathy MacTavish

  Subscription to what?

• Solutions creative cloud subscription renewal

  I m going to this post in English to see if I get a faster response.
  I subscribed with Creative cloud late February this year, choose the full bundle with an annual subscription with monthly payment.

  A couple of weeks, my credit card has been cloned, so I cancelled it (the one I used to sign up with Adobe) and I forgot to put the new on my Adobe account number.

  Last week I received a message when you use After Effects I had 11 days to change the credit card on my account number to verify my license and process the monthly payment. Since I Don t have an internet connection at home, I do my laptop with me to work to do this. I missed who and when I did yesterday, I didn t get the opportunity to change the number of credit card, my account has changed to a free and I Don t have the option to renew my subscription to the previous price.

  Prices doubled for Brazilian users it a few months ago, but I still paid the price for the moment I'm subscribed in February.

  Any chance of getting the old price back or my only option is the current? I think I should have been contacted by e-mail to let me know about the problem with the treatment of payments or on the fluctuation of the price and the fact that I have can´t renew my subscription paying the previous price.

  Thanks for the help!

  Adobe customer service should be able to help with your billing issues:

  Contact the customer service

• Subscription renewal

  I currently have a free subscription to creative cloud through my educator. I recently downloaded Audition CC, but can't use it. When I try to open it I get the following message:

  Go to the Manager of subscription to renew your subscription for creative cloud and continue to use your product without interruption.

  When I go into the membership Manager, it says I have a free membership, and yet I can not use the products. Please help as soon as POSSIBLE as I have an assignment using CC hearing due this weekend!

  Hello Sheena,

  The used ID has been

  I also contact technical support through my school and they help me through it as well. It seems that I need to renew by a connection through the educator.

  If I have additional problems, I'll be sure to check in!

  Mouchel

• Not able to run standalone Photoshop CS6, error "go into the Manager of subscription and subscription renewal.

  It's a bit complicated - I'm on a Mac, OS 10.8.5. I have CS5 and CS6 on my computer but a little while back, that I'm subscribed again CC.  I don't really like the CC at all... much less intuitive for me and much harder to understand.  So I dropped this subscription but now I can't open CS6 more.  I can use CS5 and I can use the CS6 Bridge, which I use all the time, but when I try to use CS6 - that will work with my new cameras, he said I have to go to the subscription manager and to renew my subscription. I tried deleting everything CC, spoke to a representative of a certain time, but I can't understand how simply out of the CC altogether and be able to reuse the CS6.

  It is very late in New York and I have to sleep a little before the aftermath of shooting, but I will read any response the morning first thing.

  Ken howard

  OK, what happened is that when you subscribe to CC, CS6 has been also improved from 13.0.6 to 13.1.2 for Mac. So it's a cloud CS6 version and not your old version of license permanent.

  Go to your folder of Photoshop CS6 and launch the uninstall program, and then install your copy of license permanently with your serial number and update to 13.0.6

  Also update Adobe Camera Raw, to 9.1.1 Note: 9.1.1 is the final version of ACR for CS6. Do not install 9.3.1

  All cameras that came after that 9.1.1 should the free DNG Converter to convert RAW to DNG in order to be open to the CS6.

• Question about the subscription renewal for vSphere lab Essentials home

  First post on the forum here.  My apologies if this isn't the right place for a question like this.

  I have a lab at home that I have set up using the "VMware vSphere 5 Kit Essentials" that I had bought on the VMware online store.  It was a pretty fun because it let me familiarize themselves with the technology that I use at work without the same consequences for the mistakes of the project.

  To be honest though, I have never much thought about support and subscriptions for it... Setup should really just have to learn and be the main server for my house projects.  The cost for me to buy the Kit of Essentials has been a little more than $500 a year ago, and it seems that my still currently active subscription (my account displays "subscription only" for the Essentials Kit) allows me to download the latest patches and maybe even upgrade to a new major version in the future.  I would like to continue the subscription, as this seems to be more profitable that leave on the subscription and then renew... compared to the initial $ 500, a one or three year renewal looks pretty good - and I'd get to continue to be on the latest versions of the vSphere Essentials.

  I thought it would be as simple as clicking on renew somewhere on my account, but that begins to not look like an option.  I think that I am driven to get in touch with a business partner for the subscription renewals (is this sounding right?).  This seems a bit much for me for a small laboratory at home like mine.  Is the only way to renew a subscription via a partner company?  If I'm completely off track here, please let me know.  If I'm here, does anyone know (or recommend) a partner company that manages small renewals as mine would be?

  Maybe I'm hesitant for nothing, but I thought I would ask those who understand the subscription and support better than me.

  Thank you very much for the help!

  Dan

  To answer my own question, I discovered that for users with contracts less than $3,000... is it possible to make a renewal online without the need to go through a partner.  It turns out that the link to the online renewal page is available through the 60, 30, 15 days notice in advance of the emails that are sent to the holder of the account (which is how I found it).  The page renewal me related to this FAQ PDF that I found useful.  I was able to successfully renew my subscription from the link.

  http://www.VMware.com/files/PDF/myvmware/VMware-online-renewals-FAQs-en.PDF

  The important bits for me were the following (from the FAQ):

  ====

  Q: clients access renewals online from VMware.com or My VMware?

  A: access to the online renewal platform is by a "direct link" sent to clients through the electronic communication of renewal.

  Q: when VMware will send me the link of renewal online?

  R: the link for customers to renew online will appear on reminders e-mail sent 60-30-15 days prior to the expiration of the contract.

  Q: can customers renew all contracts renewal online?

  A: customers will be able to renew those contracts to a total value of less than $3,000 USD only. Customers will have the option of

  move to a higher level of service, or a longer term, as you wish.

  ====

  Hope that helps future lab home amateurs like me.

  Dan