Suddenly and without reason: Incompatible black ink cartridge Message

Similar Questions

• All-in-one Deskjet 2540: Brand New Deskjet 2540 - "cartridge is Incompatible - black ink cartridge.

  I just got a new HP Deskjet 2540 all-in-one yesterday, ordered from amazon.de, went through the installation of software on my 2015 Macbook Pro running OSX Yosemite, deleted the band contained in 301 ink cartridges provided, placed them in the printer (tricolor on the left, in black on the right) without touching the electrical contacts or the ink nozzles and tried and align the ink cartridges.

  I met an error message:

  'Incompatible ink cartridge.

  Black [K]

  The cartridge listed above is not intended for use in this printer as it is currently configured.

  Please see using printer. "

  Strange, but no matter, the bad seats maybe. I opened the drawer, removed black and reinstalled. Same error message. Well, I ordered an extra authentic HP 301 XL knowing I would run on Finally, maybe my ink cartridge provided was bad. I removed the 301 XL tape and installed. This time, no message error, but as soon as I went to print an alignment page, I received the same error. I went back between cartridges and sometimes I get the printer to accept it, but any attempt to use the printer caused an error message.

  So I went on this forum, found a few tips on how to solve the problem. I tried the resets seats and the relocation and hard. Same error message. I went to clean the contacts, using a cotton swab, filter coffee and bottled water Jig only contacts of eletrical on two ink cartridges (normal and XL) and contacts of printers. I let them dry for 10 minutes and reinstall. Same error message, no progress.

  I'm at a loss for what to do that this is a new printer and I say to myself that I would not have this much trouble. If I could get advice on what to do and more: seats/resettlement, cleaning the contacts, hard reset, it would be appreciated.

  HI bchowseph,

  I found some information about the printer product Specifications.  It does not list the cartridge 301 for Western Europe.  The 61 is for North America.  I think I made the assumption that you were in the United States (my bad!)

  http://support.HP.com/us-en/product/HP-DeskJet-2540-all-in-one-printer-series/5295960/model/5295961/document/c03811750/

  I greatly apologize for the confusion!

  Yet, the printer should accept the cartridges you had - so I think I can get a replacement printer is the right course of action.

  The ink cartridges should be OK for a few days in an airtight container.  You may need to run a routine cleaning cartridge if you see necessary ink missing once you have installed.

  If you need to return the standard procedure is to call HP customer care.

  I hope that everything works with the replacement printer.  I also hope it is resolved quickly!

  Jean

• Suddenly and without reason my HP printer menu quit showing the menu selections oncomputer?

  I run a printer more HP Officejet 8600. It worked fine for a year, now, all of a sudden there is no menu to allow me to choose scan, fax or to print from my computer. I have tried several things but find the HP of self-help way confusing and downright frustrating. Can someone help me with this problem of soft ware?

  Windows 7 Home op system

  Hello

  The issue occur due to the use of the obsolete software.

  Remove the current software by clicking programs > HP > printer model file and follow the Uninstalll.

  Download and install the latest version of the software below and you should see an option in the HP printer Assistant new software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=4062&product=4323648&sw_lang=

• DeskJet 5550 does not print after I installed new black ink cartridge.

  I recently got a new Dell with Windows Vista 64 - bit OS.  Printer was working fine until I replaced the black ink cartridge.  Print the control page as usual after you install the cartridge, it will not print anything else now.  Not even a test page.  I tried taking the cartridge out and put it back in.  Tried to pull the plug on the back of the printer and plug it back.  Tried turning the printer off and on again.  Also tried to restart the computer.  I downloaded the HP Print Diagnostic report and could not find any problems.  Could there be a problem with the ink cartridge itself?

  Well first of all, I went and bought a different black ink cartridge to remove the cartridge in the problem.  This was not it.  Then I unplugged the printer and cleaned thoroughly and connected plug.  Still did not work.  Then I went into the properties on my printer and started to play with the settings.  FINALLY I FIXED IT!  I clicked on the tab advanced and then click Print Processor.  I then changed to WinPrint and retried the Test Page printing under the general tab and it worked!  Woo Hoo!

• Photosmart HP 7520 - selection between large and small black ink cartridges

  Hello

  How to choose the big back in print cartridge. 564 large black ink cartridge and the small cartridge is 564 photo XL.  The printer uses only the thin cartridge ink and not the large carridge. Is it possible to select one cartridge to another?

  Thank you

  So looks like you do not print photos and print text documents only the photo ink is used.  Does not serve ordinary black ink.  Are read you the ink gauge of the printer or the computer?  They both agree?  I have some additional questions.

  1. What is the ink level estimated for each cartridge according to the gauge of printer ink?
  2. Are one of the toner cartridges "SETUP"?  If so, which?
  3. Are the HP brand ink cartridges?
  4. Have you removed and reinstalled ink cartridges?  Does make a difference.
  5. You have run the print head cleaning utility?  To do this, click the key button, then Tools , then on print head cleaning.  I ran 2 or 3 times.

  Are there changes?

• New 564 black ink cartridge printing gray and Spotty - as if almost out of ink

  I have a PhotoSmart all-in - One C309A

  I have Windows 7 64 bit

  It's a wireless connection

  I replaced the black ink cartridge 564 today and it does not work

  I don't get the error messages

  Can I change the font of document to another color (red for example) and it prints well

  If I try to print in black, the letters are gray and spotted - as if I was almost out of ink.

  The ink level indicates the black cartridge is full.

  Thank you-

  I suggest you start the troubleshooting steps described in this document.  If this does not resolve the issue post here can help.

• I put a new black ink cartridge and it says protected HP and won't do anything

  How can I get this new black ink cartridge to work my 5514 photosmart hp printer. It's a HP cartridge but it says HP protcted. I bought it at Staples.

  I'm guessing it's a recharged HP cartridge? I take it back to Staples and ask another. If possible, a genuine new HP cartridge

• I have a HP Photosmart more and I'll have the time the harder the 564 black ink cartridge installation.

  I have a HP Photosmart more and I'll have the time the harder the 564 black ink cartridge installation. It it not a cartridge 564xl. I am really considering to resume this printer and turning it.

  Hello

  What seems to be the issue. His are more in there or something like that? If so, check the icon on top of the cartridge, it should be a Hexagon, if you want to mount a "bow tie" it does not, since it is a photocartridge that is not supported by your printer.

• Black ink cartridge will not print

  Putting in a new black ink cartridge the printer says it's there and full of new ink but when printing it don't use it. It happened the last time that I put in the black cartridge and I managed to do it finally work but don't remember what I did. Why is this happening?

  With printing black ink is not like that, there are only a few things you can try, and it looks like you did most of them. If the steps described in the following paper the link did not help, then you might make a physical print head cleaning. Bob_Headrick gave the steps to do this in the post below. If none of this does not work, you can either replace the printhead by contacting the support of HP, or you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:
  http://goo.GL/w7Hgh
  
  Troubleshooting print quality problems:
  http://goo.GL/FHypA
  
  Physical cleaning print head:
  http://goo.GL/DfroJ

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• Use black ink cartridges into the two slots? HP Photosmart C4795 - no color cc = us

  Can I use black ink cartridges into the two slots? HP Photosmart C4795 - no color, to save money?

  Hey JJ - B,.

  You cannot use a black cartridge in both slots. The print head channels are different for print 3 colors in a slot vs only black print out on each other. Using black in the two slots certaining most will cause errors and possibly damage the printer.

  Is there a reason you want to run the two blacks to be with? You can still print with only the back cartridge installed.

  Good luck!

  Sean

• Black ink cartridge HP Photosmart C309 to print not

  All of a sudden my printer does not print any black.  I have cleaned the print head (by using tools of the printer), came out of the cartridge and shook to see if he has really ink in it (printer says that it is complete), and it spend it.  The printer has been used regularly - it's not dry.  I tried to print the "status report" and the only thing that prints is the ink supply photos.  The thick black cartridge shows nothing, as if the cartridge is empty.  Can anyone help?

  Hi all

  my HP Photosmart Premium C309a was partially by printing in black and white only, when black has failed. I thought that the startup ink level may have been wrong on the front panel, so I bought a new black ink cartridge. Same problem and so I found this forum. I did a clean cartridge and the black began to work again. It is certainly a matter of keep an eye, and not one I am happy to know. My printer is only 1 month.

• HP Photosmart C309a does not print after I installed new black ink cartridge.

  Printer was working fine until I replaced the black ink cartridge.
  Does not print the text in black on the printer test page.
  The States new HP printer installed cartridge.
  All other colors are working well and were replaced at the same time.
  Tried cleaning cartridges - pulling the cartridge and put back in - turning the printer off and on again.
  Also tried to restart the computer.
  Could there be a problem with the ink cartridge itself?

  REAL SOLUTION. I had the same experience, spent hours pulling my hair like children had project do to school and it was 22:00.  Your cart is clogged! Here IS THE SOLUTION! (: 1) remove all ink cartridges. (2) extract the carriage that circulate in the ink cartridges by lever on the right and the trolley lifting vertically. (3) wipe any accumulation of visible ink on the outside with clean cloth or paper towel. (4) THIS IS THE KEY: keep transport under hot running water to empty all the handwritten entries in the irrigation channels that distribute ink. Keep rinsing in clear water i.e. no sign of ink. (5) trolley dry with clean cloth and blowing in areas, you can access in order to remove the remains of the water. (6) let transport air-dry overnight. (7) Re-install transport, then reinstall the ink cartridges. 8) ENJOY YOUR PRINTER. (9) I saw many entries on this topic dating back two years, without real solution offered. I am an automotive engineer in unemployment. If HP (or anyone else) would like to hire a smart worker, engineer in the Detroit area, please inform. Thank you!

• HP Photosmart more B210A: black ink cartridge will not print.

  The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

  The only change is that I have installed all new cartridges when all printing has become very low.

  Help, please.  Thank you.

  Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

• DeskJet 3520: new splash black ink cartridge ink

  I just replaced my 564 to 564XL black ink cartridge. I received a message that the cartridge has been installed correctly. but when I tried to print I got a blank page. When I looked inside the printer, I saw that inner right before the printer is filled with fresh touches of black ink.

  I went on troubleshooting hp including cleaning printer head site and it did not help.

  Hey @idogold,

  Welcome to the Forums of HP Support!
  
  I understand that since the installation of a new black cartridge for your HP Deskjet 3520 e-all-in-one printer prints blank pages and you may have noticed some residue ink inside your machine. I would like to help you today to this question.

  Now, residue of ink inside right of your machine is completely normal behavior. For more information on why this product please click here.

  However, I'm concerned by the printing of blank pages. To begin troubleshooting can I please have you click here. When the support document opens can I please have cross you Solution three and four. This includes all sub-steps under two listed Solutions.

  Please reply to this message with the result of your troubleshooting. Good luck!