I put a new black ink cartridge and it says protected HP and won't do anything

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• HP Officejet 4500 - new black ink cartridge will not print

  I just replaced a depleted with a new cartridge, HP 901 black ink cartridge and the black has completely ceased to print.  I installed a new color cartridge and it seems ok.  I cleaned the printheads several times to nothing does not.  Can someone help me?  My OS is Windows 7.

  Well, I don't know why, but the printer started working normally again.  I had turned if off for about one day and decided to try one last time before junking it and don't be, you know, it worked!  After turning on the printer, I printed a 'State' of the control panel of the printer page and - no problem.  Then I tried to print documents from my laptop and still - no problem.  I guess only time will tell if the problem is actually solved, so I'm keeping my fingers crossed.  Lisa, I hope that the demon decides to leave your printer as well.  Good luck!

• After the installation of the new black ink cartridge, my pictures are distorted

  After installing a new black ink cartridge, my pictures are distorted

  Hello

  I suggest you to contact HP for further assistance regarding this issue.
  http://WWW8.HP.com/us/en/support-drivers.html

• HP brand new 4620 Officejet black ink cartridge and it won't print black at all the

  Hello, my printer has failed recently more ink. So I bought a set of cartridges to Staples. I installed them and ran the print head cleaning function. I now have the great color and BLACK NO. I ran to repeatedly print head cleaning function. Its so frustrating to monitor printers the past 2 decades range from reliable gains to unreliable everything in the financial goal. I've had printers since the 1980s, I used printers when they came with the ribbons, who hardly could, although they can indeed dry. At least when they dry out, you would be able to put a new one in and continue. Now that they have designed replaceable print heads (because they were made knowing that they will fail), ink cartridges that are not interchangeable (knowing that once you got with the printer model, you can most likely switch to another brand or model) that uses a DIFFERENT model ink cartridge. All for finacial gain. Between my office and home, I lived 4 printers in the past 2 years. I've been a loyal fan of Lexmark, until my old died and I bought a new, the first thing I noticed was the variable print head and I thought, uh oh, that is going to fail and so said, so done, within 3 months of using the printer, Lexmark sent me 2 print heads and 2 series of inks of replacement free of charge. I still have a set of ink and print head because the LCD screen turned white, lol. Had to throw it away. Eventually move to HP that I believe is made in the same factory as Lexmarks after comparison of many models. Now I have the newest HP to my office and its been so far great and SUPERB ink usage, PREVIOUSLY. I'm almost afraid to know what my future has in store. I know that I fell in a field off-topic, BUT HP, YOU SHOULD BE ASHAMED OF yourself. I have now lost $60 on a new series of cartridges and will most likely need a new printer since my warranty has expired. SMH. Bad business!

  A representative has in fact contact me to rectify the situation, even if my unit is out of warranty period. I really appreciate the effort. Kudos to HP.

• Photosmart 6520 does not print the new black ink cartridge

  My new black ink no longer works on the printer.  This seems to be a problem throughout all of the printers HP no matter what model.  Did someone with similar problems had success getting their black to print despite all recommendations of manufacturing without success?  I have my printer just over a year.  I think it's ridiculous that a product falls down that quickly for money which is devoted to this topic.  I called HP for technical support and after doing all the things, he recommended that he told me that my printer is broken... is no longer under warranty... but he will sell me gladly one handed to nine for more than the cost I would pay if I bought it new from Amazon.  I trust is no longer the product... Why would I want one handed to nine?  Just looking for more tips out there who may have worked for others, before going out and buying an Epson.

  Had same problem, went out and bought new cartridges ink and all but worked black, what to do, throw it in the trash? or have a go at fixing, because I had just spent more than $90 on new cartridges, I thought I'd be there is attachment.

  To cut a long story short, that I managed to detach, scratching the dining room in the process, wife not impressed! puledl the ink outside, white liquor dispenser put spray gave him a good squirt, put back together, it now works like a new! Yay! Geez I'm so smart.

• HP Photosmart C309a does not print after I installed new black ink cartridge.

  Printer was working fine until I replaced the black ink cartridge.
  Does not print the text in black on the printer test page.
  The States new HP printer installed cartridge.
  All other colors are working well and were replaced at the same time.
  Tried cleaning cartridges - pulling the cartridge and put back in - turning the printer off and on again.
  Also tried to restart the computer.
  Could there be a problem with the ink cartridge itself?

  REAL SOLUTION. I had the same experience, spent hours pulling my hair like children had project do to school and it was 22:00.  Your cart is clogged! Here IS THE SOLUTION! (: 1) remove all ink cartridges. (2) extract the carriage that circulate in the ink cartridges by lever on the right and the trolley lifting vertically. (3) wipe any accumulation of visible ink on the outside with clean cloth or paper towel. (4) THIS IS THE KEY: keep transport under hot running water to empty all the handwritten entries in the irrigation channels that distribute ink. Keep rinsing in clear water i.e. no sign of ink. (5) trolley dry with clean cloth and blowing in areas, you can access in order to remove the remains of the water. (6) let transport air-dry overnight. (7) Re-install transport, then reinstall the ink cartridges. 8) ENJOY YOUR PRINTER. (9) I saw many entries on this topic dating back two years, without real solution offered. I am an automotive engineer in unemployment. If HP (or anyone else) would like to hire a smart worker, engineer in the Detroit area, please inform. Thank you!

• DeskJet 5550 does not print after I installed new black ink cartridge.

  I recently got a new Dell with Windows Vista 64 - bit OS.  Printer was working fine until I replaced the black ink cartridge.  Print the control page as usual after you install the cartridge, it will not print anything else now.  Not even a test page.  I tried taking the cartridge out and put it back in.  Tried to pull the plug on the back of the printer and plug it back.  Tried turning the printer off and on again.  Also tried to restart the computer.  I downloaded the HP Print Diagnostic report and could not find any problems.  Could there be a problem with the ink cartridge itself?

  Well first of all, I went and bought a different black ink cartridge to remove the cartridge in the problem.  This was not it.  Then I unplugged the printer and cleaned thoroughly and connected plug.  Still did not work.  Then I went into the properties on my printer and started to play with the settings.  FINALLY I FIXED IT!  I clicked on the tab advanced and then click Print Processor.  I then changed to WinPrint and retried the Test Page printing under the general tab and it worked!  Woo Hoo!

• Photosmart D110a: installed the new HP black ink cartridge and now the black ink does not print

  Just installed a new print 60xl cartridge to replace the one that was being ink. Now the black ink basically does not print. I cleaned the cartridges 4 times and run all Diagnostics pages. The black prints just a small piece of the upper part of the letters on the pages of diagnostics and in grayscale on the test pages.

  Hello!
  Welcome to the HP Forums, I hope that you are @janmacwill,

  I saw your post on the black ink does not print your Photosmart D110a and I wanted to stop making you share my suggestions. See the link below to solve the problem and if the black still does not print, contact HP (below) to see about a replacement unit.

  Printer prints a blank Page or doesn't print black or color ink for the printer series HP Photosmart e-All-in-One (D110a and D110b)

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up".

  to say thank you for my help.

  Have a wonderful day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once will open the support page please select the country in which you are

  located. Then enter your model of HP on the right number.

  (2) then choose the 'Contact Support' tab at the top and scroll down to the

  bottom of the page "HP Support - Contact" to fill in the form provided

  your contact information.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select ' Get phone

  number. "A file number and telephone number will now fill for you.

• My officejet pro L7680 says my NEW black ink cartridge is empty and must be replaced.

  Shake the cartridge and put back, but the printer still says: I'm running out of ink. It is a nearly full cartridge, not that I'm trying to get the last dredges of ink to.     C8189A

  Help

  Hi hope you are doing well and I'm sorry to hear that you are

  Reset printer reset;

  Follow these steps to perform a reset of the product.

• Photosmart 5514: Photosmart 5514 - new black ink cartridge will not print

  I just replaced all 4 ink cartridges (new cartridges of HP).  Each color prints fine except the black.  Not a spot of ink is crossing.  I removed, checked and reinsert the cartridge several times.  I check the contacts, clean them by following the instructions in the troubleshooting guide.  I've run the cleanup tool and quality report several times each.  Still nothing.  The printer is only a couple of years, out of warranty, but I don't have any problems with it so far.  Is there anything else I can try before I have to throw this printer?

  For anyone who is having the same problem: I continued to try to understand this problem because I didn't have to buy a new printer.  I finally found a solution after trying everything that previously mentioned.  HP never really gave me any solution.

  On the touch screen of the printer, go to Setup, then Preferences.  Do scroll to the chip in cartridge information and change it to Off.  Now my black ink prints!

  I don't know if it will work on other printer models, but it worked on mine.

• New black ink cartridge 920 wouldn't print - it's a loser!

  I installed a new cartridge 920 black in an Office Jet 6500. The label says it's good until November 2013. Received a message that the installation of the cartridge was a success, but I could not print in black. (Other colors were very good). I went through all the steps to treat the blank pages and partially, but without success.

  I finally installed another cartridge and everything worked. I can only conclude the first cartridge is a dud. Without a Bill, I don't think I can return it. Any ideas on how to make it work? Thank you.

  HP cartridges have a separate warranty printer warranty.  See here for more information.

• HP Photosmart Premium Fax all-in-One Printer-C309a-new black ink cartridge will not print

  I just installed a new black cartridge (made by HP) what print quality became poor in the middle of a job.  He completed the job just fine, but when I tried to print later, the parts of the document that are in color/black and white will be printed.  Black is simply absent from the document.  the level of supply shows as thin and all the diagnostics indicate that there is no probem.  I have not received the error messages.  I tried to turn the printer power switch.  I tried to clean the print heads.  I tried to uninstall & reinstall the cartridge.  I do not have the black cartridges extra to try to see if that does not solve the problem, but as stated above, it worked at first.  I have just printed on ordinary regular white printer paper.  I tried all the relevant measures in the troubleshooting document of poor mailed print quality HP elsewhere on this page.  nothing worked!  another post mentioned someone resetting the printer, but did not say how it was done.  any ideas on a solution? Thank you!

  To reset the printer, follow these steps:

  While the unit is turned on, remove the power cord at the back of the printer. Wait at least 30 seconds, then plug the power cord to the back of the printer, then turn on the device. That will complement a power reset.

  Now, lack of black printing can be the result of a number of things. If it's only missing say when printing from Word, then print settings in Word are set to grayscale only (or something similar) which would exclude the black cartridge. If all programs, so it's either the main print in grayscale settings only the value or the cartridge/print head is blocked to the top/Sales. If this isn't the print settings, then create a report of print quality and follow the steps described in this document:

  http://support.HP.com/us-en/document/c01624986

• Re: New black ink cartridge prints, tried all of the suggestions? Is there a secret?

  I have the same problem, what the hell is going on. I have tried everything, even went back to the Shop 3 times and exchange the cartridge, still no luck.  Something must happen with HP. I'm so frustrated. Now thinking of buying a new printer.

  Please read this post then provide some details.  What printer model? What operating system?  There the error messages on the computer screen or the printer?

• Black ink cartridge will not print

  Putting in a new black ink cartridge the printer says it's there and full of new ink but when printing it don't use it. It happened the last time that I put in the black cartridge and I managed to do it finally work but don't remember what I did. Why is this happening?

  With printing black ink is not like that, there are only a few things you can try, and it looks like you did most of them. If the steps described in the following paper the link did not help, then you might make a physical print head cleaning. Bob_Headrick gave the steps to do this in the post below. If none of this does not work, you can either replace the printhead by contacting the support of HP, or you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:
  http://goo.GL/w7Hgh
  
  Troubleshooting print quality problems:
  http://goo.GL/FHypA
  
  Physical cleaning print head:
  http://goo.GL/DfroJ

• Photosmart HP 7520 - selection between large and small black ink cartridges

  Hello

  How to choose the big back in print cartridge. 564 large black ink cartridge and the small cartridge is 564 photo XL.  The printer uses only the thin cartridge ink and not the large carridge. Is it possible to select one cartridge to another?

  Thank you

  So looks like you do not print photos and print text documents only the photo ink is used.  Does not serve ordinary black ink.  Are read you the ink gauge of the printer or the computer?  They both agree?  I have some additional questions.

  1. What is the ink level estimated for each cartridge according to the gauge of printer ink?
  2. Are one of the toner cartridges "SETUP"?  If so, which?
  3. Are the HP brand ink cartridges?
  4. Have you removed and reinstalled ink cartridges?  Does make a difference.
  5. You have run the print head cleaning utility?  To do this, click the key button, then Tools , then on print head cleaning.  I ran 2 or 3 times.

  Are there changes?