Suspected scam - difficulty in the management of the system

Received a call from someone who said it was a Microsoft technician and that he would address the reason why my computer is slow, which it is not.  He led me to a screen of the system with a red error message load management which, he said, that I should not touch.  He then said he would get back to someone else who would be solved the problem remotely.  At this point, I became more suspicious and told him I wasn't going to continue what he said that I should not use my computer until the problem is resolved.  This confirms my suspicion that this might be a scam, but really, he knew that my personal data and I was a Windows user.  Everyone knows this and what needs to be done on the red error messages?

Millions of people around the world have experienced.

He got your details in the phone book and you told him or he guessed that you had Windows.

http://www.YouTube.com/watch?v=WhV6rIgyQ-s&feature=related

http://www.YouTube.com/watch?v=FJajKg8rk0o&feature=related

The error messages in the event log can be ignored. If you are interested you can double-click the entries for more details and then click on the link to get more information online.

Tags: Windows

Similar Questions

  • Hi, not really a new Member, but I'm having difficulty with the system recovery.

    I have an Acer Aspire 7741Z, I know he's older. It has windows 7 Home premium on it. I guess the hard drive went bad because I replaced it and it seemed to work. I put the system recovery discs that I bought at Acer last week and it rises to display disk copy files and looks like it loads the images file. But then it stops and gives me an error message that says "do not copy the file to the HARD drive. File G:\Images\WOP000400OENSC121103. STORMWATER MANAGEMENT.  I'm not worried about record data at this stage, just try to get the computer to work.  I don't know if I was sent a 'bad' disc or what.  Any suggestion would be great.

    Alexa

    Good for you! I suppose that insufficient disk space might also explain why the installation stopped at the same place.

    Try typing F2 when you first see the Acer bios screen to get back into the bios menu. Make sure your new hard drive is first in the boot order. F10 to exit and save the settings.

    Jack E/NJ

  • Think of a scam, I called the company - am I at risk?

    My mother was using his iPad and got a pop-up in Safari on the iPad with a virus or something else and to dial a number to get it repaired. The site was called ios-security-alarm.

    Once she was on the phone with them, they asked his serial number on his iPad. She gave them that. They said that it was probably a problem with her laptop and wanted to remotely access that. At this time, she got the suspect and got off the phone.

    Two questions.

    Is it possible that your iPad (or a home network) is really in danger and that's why she who becomes pop up?

    and

    She is threatened to be hacked or have compromised information giving them the serial number of his iPad. It was the only information she provided them.

    If it is to any risk, that she must do to protect themselves?

    > At this time, she got suspicious and got off the phone.

    If it did not allow access to his laptop computer. That's great.

    > Is it possible that your iPad (or a home network) is really in danger and that's why she who becomes pop up?

    N ° she dodged an attempt to scam. Don't question even the legitimacy of the pop up warning. IT IS A SCAM! Period.

    > Is in danger at all to be hacked or have compromised information giving them the serial number of his iPad. It was the only information she provided them.

    N °

    > If it is to any risk, that she must do to protect themselves?

    While browsing the internet... If there is a scary warning, NEVER call the number. Contact Apple directly or ask someone who understands technology. Check iPad Settings - Safari - history and website data clear your MOM. That will clear the cache of Safari script.

  • 3110em: HP recovery partition exists, but the recovery of the system in the grayed out Recovery Manager?

    I have a hp recovery partition on my laptop, and I want to recover my PC.

    I go into the Recovery Manager, windows system restore is available, but the HP system recovery is grayed out and unavailable.

    I don't know what to do, is partition recovery for windows 7, but since I upgraded to Win8.1, I had a lot of problems, and I want to go back.

    Please help me if you can.

    The system recovery option means that it seems to be corruption or another problem with the score of recoveryt.

    As is the case, then you would use the recovery (USB or a game disc) media, you have already created to perform the recovery.

    If you have not created a recovery media, you will need to order a recovery USB stick (preferably) or a record of recovering HP or HP partner. The cost is usually about $30,00 USD

    Order a HP recovery disk

  • I get a screen HP Recovery Manager asking me to allow a restart of the system, can I afford?

    I am your customer of the India. I bought the HP Notebook PC Pavilion in 2011.There g6 is a big problem with my laptop. I will describe the problem I encountered today.
    I turned on the laptop. This message appeared "your computer cannot start windows. There is a problem. This may be due to the new software installed or hardware", then another window appears in the 2 options appeared: Startup Repair and departure.

    A statement was shown saying "If the power went off you can click on start up, if there is a problem you click Start repair." Since there was a problem already, I chose to click on startup repair. Then the computer has revealed: "it will fix the problem automatically and may take several minutes. If it cannot start, it automatically turns off and restarts. "I waited patiently. After a long period, another window will appear. It shows HP Recovery Manager with options: "I need immediate assistance; I want to perform the task of Maintenance; I like to take security measures. "
    The computer, on the top of this window, also shows a pop-up with this message: "attention: your computer is currently in the Sun on the battery." This process requires the computer to be connected to the power adapter. Connect your computer, power adapter, and then click OK to continue"in seeing this message I have connected my laptop to the power adapter. I waited. Now, the power is complete-100%. Even now, the computer is idle, and he hung up on the last mentioned screen. Its not working. I need urgent assistance to resolve the problem.

    Here are the required details:

    Series {removed privacy}

    Product A3L74UA #ABA

    Please get back to me at:

    E-mail: {information}

    Contact names: Ms. Lavanya. Located in: Chennai, Tamil Nadu, India

    If you agree the system recovery, it will erase everything you put on the system and back to factory State. In other words, that it will be just as you took it out of the box for the first time.

    If there is a problem with the battery, we can troubleshoot it and run tests once you have completed the recovery of the HP System.

  • RESOLVED: The Task Manager icon in the system tray

    I always keep my task manager running as an icon in the system tray.  After an update of software that seems to be an update of Windows XP or IE7, I can minimize is no longer my status bar task manager system; the icon is no longer present.  I have not changed the settings view in the Task Manager bar; they are all checked.  Now, I have to keep the Task Manager minimized in the taskbar instead.  [None of the taskbar settings were changed to icons in the system tray as I downloaded the SP3 for XP over 3 years ago.]  Could it have been caused by the update or y at - it a way to get the Task Manager to reduce in the tray system again?  Thank you.

    I tried all types of features troubleshooting before coming here, including a full analysis of the antiviral software from my system & checking event viewer.  I even went in the registry to see if something happened to the system tray.  BUT... The action to be performed by the most obvious and which should have been the first, I failed to do - restart.  Due to an another software update of my antiviral package yesterday, 22/02/2012, I needed to restart.  After the reboot, the Task Manager icon returns to the system tray and minimization has not caused to disappear.

    The only thing I can conclude is that something has gone wrong during the update of the software of MS Windows and installation of KB2660456, KB2647516-IE7, & KB2661637.  It was the only thing that happens so that I was with MS Paint, no browser was opened or other software packages on except what is necessary to update the files over an internet connection.  To take a hit to what it was exactly would be silly because any number of operations might have bothered with or temporarily created a small problem with the properties of the view Task Manager.

    So I chalk it up to did not not the most basic 'Fixer glitch", reboot, in my haste to find a culprit.  I hope that my blunder will remind others not not forget to start with the basics for sudden failures troubleshooting.  Thank you for your time and your advice.

    [I'm sorry; [I broke each problem statement rule with this post by do not detail what I've done, this system that I have, and what software I use and their versions.]

  • some settings are managed by your system administrator (I am the only administratot and owner how can I stop a person controlling my computor location)

    I get a message (somesettings are managed by your system administrator). I am the administrator owner i.e. Head boy, top dog. How someone can be control my computor all the best Roy Barton

    How or when you receive this message?

    What is the EXACT TEXT of the message?
    Belongs to your PC to a network or domain?
    What version of XP you - run Home, Pro, or MCE?
    What kind of profile do you use normally - administrative or regular user with limited rights. For examples, see:
  • I can't access my windows management instrumentation software in order to use the restore of the system because some of my files of windows management has been moved or is missing. where can I find them

    I can't access my windows management instrumentation software in order to use the restore of the system because some of my files of windows management has been moved or is missing. where can I find them that I just want to be able to use the system restore and information system.  Thank you

    Hello

    What is the full and exact error message?

    Check if the article below or the thread will help.

    How to use restore system with Windows Management Instrumentation in Windows XP
    http://support.Microsoft.com/kb/295299
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/my-WMI-file-is-missing-i-am-running-Windows-XP/86242cad-ee5a-E011-8dfc-68b599b31bf5

  • I fell for the "eventvwr" scam and gave the appellant to control remotely from my computer.

    I fell for the "eventvwr" scam and gave the appellant to control remotely from my computer.  When I insisted on getting a phone on their part number, I shut down the computer, waited a bit and restarted again.  Everything seems normal, but I'm worried.  I had to give them a "id" so that they could take control remotely.  I have to worry about remote access to my computer now?

    I fell for the "eventvwr" scam and gave the appellant to control remotely from my computer.  When I insisted on getting a phone on their part number, I shut down the computer, waited a bit and restarted again.  Everything seems normal, but I'm worried.  I had to give them a "id" so that they could take control remotely.  I have to worry about remote access to my computer now?

    Remove all device has been installed to allow remote access.

    You need to change passwords on accounts and examine your computer and all data within being compromised.

    Your line of safer driving is to reformat/reinstall your operating system.

    You can also check the following links for more information:

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://www.mypchealth.co.UK/GuideScam.php

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-fell-for-the-eventvwr-phone-scam/8e79cd60-0a09-4ED6-85b0-056230878815?page=1

    Good luck...

  • Try to activate Vista's problem reports, but get the message "Windows incident reports are disabled." and some settings are managed by your system administrator

    Original title: trying to activate the Vist problem reports, but get message "Windows problem reports are disabled."

    "Windows problem report is disabled." I can't activate the problem reports and Solutions on my Windows Vista computer.  When I click on "Change settings", I would be prompted with the following message if poster "some settings are managed by your system administrator."  It's personal PC at home.  I don't know how to activate it.  I already went to political group & register to adjust some settings.  But still unable to activate this.

    All settings are disabled as this.

    This problem only recently.

    Method 1

    System Restore does not work.

    Method 2

    Disable the antivirus software does not work.

    But after some research, I realized that the problem could be due to a recent installation of a PC anti-frustration software called Soluto (the star was "Activate Crash Handler Soluto").  It worked after that.  After uninstalling, I rebooted the PC system.  After the reboot, I checked the reports on the problems and Solutions and found I could now adjust advanced settings.  I have also reinstalled the software, Soluto and ensured that this time, "activate Crash Handler Soluto" not was not checked (i.e. enabled).

  • Hard drive partitioned using its missing data after restarting the system, sharing and management of the computer

    Hello

    I have a Toshiba Satellite with Vista and since my laptop came with only a single 250 GB, i.e. C:\ partition I tried to partition more than I did the following, I had about 90 GB of data to start with which I transferred to a portable hard drive then:

    Panel--> Admin Tools--> computer management--> management disk storage--> right click C:\ Drive and reduce volume--> it showed only 50 GB of space heat shrink and I created a new volume with this space (F:\ 50 GB)--> transferred all the files to the new 50 GB portable HD space F:\ and remaining 40 GB on the drive C:\

    When I started my computer after a few hours, the new partition F:\ was missing! In addition, there was only the C:\ drive of origin with 40 GB data that I had transferred + 45 GB of data I think it was there previously because the installed files.

    C:\ was so now 40 + 45 = 85 GB without a trace of the 50 GB of data on the new partition I created!

    I had recovered my system to a day before before I did it, it could be the reason? Now, when I try to go to System Recovery it does me not an option for a restoration of watch system.

    To be sure, I now have a backup of the 40 GB of data from the C: drive, but I lost the data of 50 GB of the new partition, and since I have not written new data on the drive is possible that it's still there?

    When I try to search for some files I know research shows me the name of the file, but the file does not open, and the location of the file shows that it is not accessible.

    Kindly advise me on what can be done given that 50 GB of data is really important.

    Thank you

    Go to disk management and open it in full screen and then press the PrtScr button.  Go to start / all programs / Accessories / Paint and open the program.  Go to Edition and click on paste.  Then go to file and click on save as and select a .jpg file type and call the disk management and save it to your desktop.

    Then go to http://skydrive.live.com/ (you will have to perhaps sign up and maybe download some programs, but this will give you a free online place where you can store files for others.  Once the page to the top, click on add files and navigate to the file you just save it on your desktop and add it to one of the folders (I suggest the Public folder).  Once it clicked, and information about it will appear at the bottom right, including where exactly the file.  Copy this URL and include it in your next post.  I would like to see what looks like disk management without asking a thousand questions to describe everythhing for me.

    If you did a restore of the system already on the previous day, there is probably no new restore points created since then, so there is no option to do a system restore.  In addition, a system restore would not solve this problem - this is way beyond its capabiliities.

    Download the free EASUS Partition Manager: http://www.partition-tool.com/ and run it to scan your drive and see if it finds anything Disk Manager can not - it "s possible he can pick up our lost F:\ partition or unidentified space which could be this partition but not correctly identified.  In a same, t I would like to see if it detects anything useful (and it can also be useful the fixing of the problem if we can find it).  Moreover, the total space of the C:\ drive is now is what it was before you have shrunk or it it showing the size reduction that you can expect if the new volume had actually been created?  Let me know what you find if anything.

    Right-click on your CD-ROM drive, and then click on change drive letter and paths.  Click on edit and then right click on the drop box for the available letters.  F shows as available or is missing in the list?  Leave it (don't change anything in reality - I just wanted to see if F has shown as available since if it was assigned (such as C: is assigned) should not be shown at the top on the list.)  I would like to know if he was there.

    I hope this helps or at least gives us some clues on how to solve the problem (whatever it is).   Keep me informed.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Drive CD/DVD not visible in BIOS, Device Manager or Windows Explorer - only during the analysis of the system.

    Until a few days ago, this problem didn't exist - I know.  My CD/DVD drive is no longer recognized in Windows Explorer, BIOS or Device Manager.  It doesn't, however, appears briefly in Windows Explorer in the analysis of the security of the computer.  It allows to open/close, etc.  and when it is visible, I am able to open the drive and see the contents of the CD.  Then it disappears again.  The light flashes indicating that he works and I can hear it trying to read the CD.  I uninstalled iTunes because I read somewhere that this may have been the issue - but that didn't work.  I tried the system restore, registry cleaners, removal of upper/lower case filters from the registry, used the program Fixit found on the site Web of Microsofts etc and still no luck.  Any ideas?  The computer is a gateway SX2850 (?) with Windows 7 Home Premium installed.

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ==========================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The DVD player does not work after installing Windows 7
    http://support.Microsoft.com/kb/975270/

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
    Setup after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays
    all devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • "The system cannot find the specified file" error when you try to install a hotfix/cab package using the DISM tool Package Manager

    I'm testing the integrity of the addon ".cab" packages and patches by installing using the Package Manager (pkgmgr.exe), or alternatively, the Deployment Image Servicing and Management Tool (DISM.exe) for Windows 7.  To do this, I am aware that I have to call a tool through the command line.

    In the Package Manager, I use the syntax

    Command prompt > pkgmgr.exe /ip /m:C:\Test\test.cab

    Otherwise, I might add the path in quotes:

    "Command prompt > pkgmgr.exe /ip /m:"C:\Test\test.cab.

    The error returned in pkgmgr is:

    Operation failed with 0 x 80070002.  The system cannot find the specified file.

    My first impression was that my syntax is incorrect, although I can't have room for error.  The path points to "test.cab" which is a renamed windows addon that contains the necessary file "svcpack" and the file "entries_XX.ini".  I used several different ".cab" file, that which some I know to be genuine, hopefully exclude the possibility of a corrupted or incompatible file.  I also tried this procedure on different computers and received the same error code, so I doubt that the tool pkgmgr istelf is corrupt.

    Finally, I tried an alternative Windows 7/8 DISM tool to try to achieve essentially the same task by using the following syntax in a command prompt:

    "Commnand prompt > DISM.exe / Online /PackagePath:"C:\Test\test.cab Add-Package ".

    This produces a similar error:

    An error occurred trying to open it - C:\Test\test.cab error: 0 x 80070002
    Error: 2
    The system cannot find the specified file.
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    I'm really not sure why I produce these errors.  Any idea is appreciated.

    Hello

    Thanks for posting your question on the Microsoft Forum.

    I suggest you to ask your question in the TechNet forums.

    https://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w7itpronetworking&filter=AllTypes&sort=lastpostdesc

    TechNet is watched by other computing professionals who would be more likely to help you.

    I hope this helps.

    _________________

    Thank you best regards &,.

    Isha Soni

  • Received Windows scam call, is the computer at risk?

    My sister received a call from the scam that claims to be from Microsoft, and that his computer is in danger of being hacked etc. They told him to run a program called "Windows Event Viewer" which was done, and he showed a long list of errors. As it is, she said, she had to undergo, and they said they'd call back. She then rang me and I checked the forums and could see that it is a very common scam. They have no go as far as giving a Web site address to go on, there was talk about payment.  My question is, is there a risk that running this program compromised his security somehow?

    * original title - Windows scam call *.

    The Windows Event Viewer is a tool that was included in Windows almost since its inception. It allows you to examine a large number of events in the system and operating system files. Most's opinions, some are warnings, some are errors. While your installation works the way you expect, you can ignore the errors.

    Launch the event viewer does not change anything in Windows.

  • Manager memory ADO not retune the memory freed from previous calls to the system.

    Original title: TEEN memory Pool

    I'm working on a project dealing with large sets of data, growing a little in subsequent calls. The memory usage indicates that the Manager memory ADO is not retune freed of previous calls memory to the system, mayby try na reuse ir in a kind of pool of memory, but I cant't find information on refine this feature for my application.

    Hi Mario,.

    Problems related to the memory manager of ADO are supported in the MSDN forums. I suggest you send the request in the MSDN forums.
    http://social.msdn.Microsoft.com/forums/en-us/home?Forum=adodotnetdataproviders

    Hope this information helps.

Maybe you are looking for

  • Toshiba NB200-10Z problem with SSD

    Hello friends, I have following question, I have a Toshiba NB - 200 10z since 2010 and was very pleased with its durability and strength, for the use I've done (the simple navigation, document processing, films etc.) Recently, in order to improve its

  • USB to Serial Port Adapter

    Hi, my laptop is not a serial port. If I want to connect to some hardware using RS-232, RS-485, CANBUS etc, will I have problems using a serial USB adapter? When I was programming PIC microcontrollers, we were told not to use adapters to program the

  • HP Pavilion G6 2310se: HARD SSD update drive

    HelloI'm running the disk HARD 500 GB 5400 RPM for the moment and it is slow for me. I want to update for Samsung (MLC) 128 GB sata III 6.0gbps 7 mm (Ultraslim). with a caddy HARD drive where I can place my HARD disk to store data and SSD is used onl

  • Back-up to replace Live One care

    I have XP-Media added with service PAC 3, Office 2007. Living a care hase been deleted, what can I replace it with?

  • I press connect on WiFi and the computer tries to connect to literally one second then stops?

    Need help! But I can connect to my home WiFi, because it was on "connect automatically" before the problem started.