"" System have message told me that "we are having trouble verifying your membership" once I changed the plan.

Similar Questions

• We are having trouble verifying your membership

  One of our users is to get a message "we have trouble verifying your membership" with only 12 days on the countdown.

  I have looked at the forums and saw that a db file should be deleted to resolve this issue, but it did not resolve the issue in the case.

  There is something pressing, requiring a sort. A new license for creative clouds for teams has been purchased and assigned to this user, so not sure why they would get this message?

  Can anyone provide any help for this, you can, as I said it is an urgent matter that must sort.

  

  Please, try the following steps:

  • Log out of the desktop application Adobe Creative Cloud (connect and disconnect activate Cloud Creative applications)
  • Browse to the location: [system drive]: \ProgramData\Adobe
  • Rename the folder 'SLStore' to 'SLStore_old '.
  • Browse to the location: [system drive]: \Program Files (x 86) \Common Files\Adobe
  • Rename the folder 'SLCache' to 'SLCache_old '.
  • Connect to the desktop Adobe CC app

• When I opened again I get "We are having trouble checking your membership. Either you're offline or there is a problem with your billing account. »

  When I opened again I get this:

  

  I think the problem is that I went from the plans. Still doesn't have a link to the new plan as all other products, probably because it isn't in Adobe CC.

  In any case how can I associate still on my package?

  Step 1

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  Step 2

  Uninstall and reinstall

• I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  Hello

  Please follow we are having trouble verifying your membership.

  Hope that helps!

  Kind regards

  Sheena

• One of the members of our team gets an error that says: ' we have trouble verifying your membership. "

  No other members of the team receive this error and the internet and billing information are up to date. Is there a problem with this account member or a specific team? What is a matter of adjustment? Here is a picture of the error.

  Hi Stephanie,

  In addition, you can also refer to the threads below:

  We have trouble, check your membership.

  CC - How can I stop the message "we have trouble, check your membership?

  Kind regards

  Sheena

• Message "we have trouble, check your membership' after we renewed the license with another retailer.

  Hello

  We have two users who have used an expired plan. We now have a new plan with another retailer, containing these two former and three new users.

  Two users who had older licenses receive the message "we have trouble, check your membership." We have 68 days before the end of the grace period.

  I guess delete locally old license information. Any idea?

  Thanks in advance.

  Verify account problem https://forums.adobe.com/thread/1275549

• A message that says, "we have trouble verifying your membership."

  Member of creative cloud.
  When I opened Photoshop or InDesign recently, a dialog box opens telling me that it is having problems with verification of my membership.

  I had already called customer service a couple of times and I always have the same problem.

  Help please!

  Right and I tried that. If they could not solve the problem. I think I found the solution well.

  https://forums.Adobe.com/message/6666133

• '' We have trouble, check your membership"whats the story?

  I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

  Please, try the following steps:

  • Log out of the desktop application Adobe Creative Cloud (connect and disconnect activate Cloud Creative applications)
  • Browse to the location: / Library/Application Support/Adobe
  • Rename the folder 'SLStore' to 'SLStore_old '.
  • Rename the folder 'SLCache' to 'SLCache_old '.
  • Connect to the desktop application Adobe CC and launch the Photoshop application.

• My Apple Macbook late 2009 has been upgraded to 4 GB and Mountain Lion but runs very slowly. When I check the memory system activity monitor, I see that there are 1.6 GB inactive. Is this the cause of the slowness and what I can do?

  My Apple Macbook late 2009 has been upgraded to 4 GB and Mountain Lion but runs very slowly. When I check the memory system activity monitor, I see that there are 1.6 GB inactive. Is this the cause of the slowness and what I can do?

  Reinstall OS X from scratch and add more RAM.

  Ways to help make a slow Mac faster

  17 reasons why your Mac runs slower than expected

  Slow performance of Mac? This Article addresses!

  Difficulty of slow start in OS X | MacFixIt - CNET Reviews

  6 easy tips to speed up OS X Yosemite on your Mac.

  Avoid using third-party software that claims to clean your computer. This software does more harm than good. In addition, you don't need it. Note that all computers become slower over time even in the normal conditions of use. Generally, the experienced users erasing the hard drive and do a clean install from scratch at least once a year or every time that the installation of a major upgrade of the OS. Well sure doing so also means that you need to maintain regular and several backups.

  Add more RAM or reduce the number of simultaneously executed from applications and utilities. Remove unnecessary software such as anti-malware and that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan acti... See also:

  Before Mavericks

  Open the activity monitor in the Utilities folder.  Select all processes in the drop process .  Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  Mavericks and later versions

  Open the activity monitor in the Utilities folder.  Select all processes in the menu display .  Click the CPU tab in the toolbar. Click the % CPU column heading twice to display in descending order.  If you find a process that uses a large amount of CPU %, then select the process, then click on the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  Things you can do to solve the slow Downs

  If your computer seems to run slower, here are some things you can do:

  Start with tours: OS X maintenance - MacAttorney;

  The X Lab: the X-frequently asked questions.

  " Safe mac" Mac Performance Guide;

  " Safe mac" the myth of the dirty Mac;

  Maintenance fast Mac Help.

  Start in Safe Mode , and then repair your hard disk and permissions:

  Fix the hard disk and permissions before Lion

  Boot from your OS X install disk. After the installer loads, choose your language and click on the button continue. When the menu bar appears select utility drive in the Utilities menu. After that the charges of THE select your entry from hard drive (mfgr. ID and car size) in the list on the left.  In the status area, you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is faulty or has failed. (State SMART is not reported on external drives Firewire or USB). If the drive is "verified", then select your OS X volume in the list on the left (subentries under the entry for the road), click the first aid tab, then click the repair disk button. If THE reports any errors that have been corrected, and then run repair disk again until no errors are reported. If no errors are reported, click repair permissions. Wait until the operation is complete, then exit FROM and return to the installer.

  Repair the hard drive - Lion-Lion/mountain/Mavericks

  HD recovery start:

  Restart the computer and after the buzzer, press on and hold down the COMMAND and R until it appears the screen of Menu utilities. Otherwise, restart the computer and after the buzzer, press on and hold down the OPTION key until the Boot Manager screen. Select recovery HD disk icon and click on the button below.

  When the recovery menu appears, select disk utility. After that the charges of THE select your entry from hard drive (mfgr. ID and car size) in the list on the left.  In the status area, you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is faulty or has failed. (State SMART is not reported on external drives Firewire or USB). If the drive is "verified", then select your OS X volume in the list on the left (subentries under the entry for the road), click the first aid tab, then click the repair disk button. If THE reports any errors that have been corrected, and then run repair disk again until no errors are reported. If no error is not reported, then click repair permissions. Wait until the operation is complete, then exit FROM and return to the main menu. Select restart from the Apple menu.

  Restart your computer normally and see if it helped at all. Then do little maintenance:

  For disk utility can't handle situations, the best third party is Disk Warriorutility;  Fixed DW only for problems with the disk directory, but most disk problems are caused by the corruption of directory; Warrior drive 4.x is now compatible with Intel Mac.

  Note: Alsoft ships DW on a bootable DVD that will boot Mac running Snow Leopard or earlier. He cannot start Mac that came with Lion or later preinstalled, however, DW will work on these models.

  Suggestions for OS X maintenance

  OS X performs certain maintenance functions that are supposed to take place on a daily, weekly, or monthly period. Maintenance scripts that are run at the beginning AM only if the computer is turned on 24/7 (no sleep). If this isn't the case, then a great solution is to download and install a shareware like Macaroni, JAW PseudoAnacronor Anacron utility that will automate the maintenance regardless of whether activity if the computer is off or asleep.  Dependence on third-party utilities to run periodic maintenance scripts has been significantly reduced since Tiger.  These utilities have little or no functionality with Snow Leopard or later version, and must not be installed.

  OS X automatically defrags files smaller than 20 MB in size, so unless you have a disk full of very large files it little need to defragment the hard drive.

  Under no circumstances should you install operating MacPaw or ZeoBit software (CleanMyMac/CleanMyDrive or Mac Keeper, respectively.) You don't need special software to keep your computer.

  Useful links about malware Protection

  "If you have an immediate problem with ads popping up see the Mac without danger" Adware removal Guide and AdwareMedic.

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty a few pop ups browser that supported Safari

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

  An excellent link to read is Tom Reed Mac Guide of malicious programs.

  Also, visit the FAQ XLab and read of detection and avoid malicious software and spyware.

  Check out these articles from Apple:

  Mac OS X Snow Leopard and malware detection

  OS X Lion-Protect your Mac against malicious software

  OS X Lion mountain - protect your Mac against malicious software

  OS X Mavericks-Protect your Mac against malicious software

  On the quarantine of file under OS X

  If you need antivirus protection Thomas Reed recommends to use ClamXAV. (Thanks to Thomas Reed to this recommendation.)

  The user Joe Bailey comes this equally useful advice:

  The facts are:

  1. There is no anti-malware software can detect 100% of malware out there.

  2. There is no anti-malware that can detect all targeting the Mac.

  3. the best way to prevent breaches the most is for you as the user is aware that

  the most successful malware attacks rely on sophisticated social engineering

  techniques preying on human greed, * and fear.

  4 Internet pop-up windows telling the FBI, NSA, Microsoft, your ISP has detected malware on

  your computer is designed to trick you into installing their malware thinking it's a

  protection against malware.

  5. some of the anti-malware market products are worse than malware

  go where they are supposed to protect you.

  6. be careful where you go on the internet.

  7. don't download anything from sites, you know are safe.

  8 avoid links that you receive in email, always be wary, even if you get something

  you think a friend is, but that you did not expect.

  9. If there is any question in your mind, then assume that it is malware.

  Troubleshooting Applications

  I recommend that you download a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaneror hiding a Cocktail that you can use to delete the former newspapers and archives, cleaning, etc. Corrupted cache, logs or temporary files can slow down the application or OS X crashes and panics of the kernel.

  If you have leopard snow or leopard, then for similar repairs install Applejackfreeware utility.  If you do not start in OS X, you can boot into single-user mode , where you can run Applejack to make a set of routines for repair and maintenance of the command line.  Note that it takes 1.5 AppleJack for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later versions.

  Basic backup

  For some people, Time Machine will be more than enough. Time Machine is part of Mac OS X. There are two components:

  1. a panel of Time Machine preferences as part of the system of preferences;

  2. a request for Time Machine, located in the Applications folder. It's

  used to manage backups and restore backups. Time Machine

  requires a backup drive that is at least twice the capacity of the

  drive being backed up.

  You can also get an external drive at least equal to the size hard disk internal and make (and maintain) a bootable clone/backup. You can make a bootable clone using the disk utility's restore option. You can also create and maintain clones with good backup software. My personal recommendations are (the order is not significant):

  1 Carbon Copy clone

  2. get backup

  3 already seen

  4 superDuper!

  5. Synk Pro

  6. Tri-Backup

  Visit The FAQ XLab and read the FAQ on the backup and restore.  Also read How to back up and restore your files. For using Time Machine, visit FAQ Time Machine of Pondini for help with all this time Machine.

  Referenced software can be found at MacUpdate .

  Additional tips

  Make sure you have a sufficient amount of RAM installed for the number of applications you run simultaneously. Make sure to leave a minimum of 10% of the capacity of the hard disk as free space.

  Add more RAM. If your computer less than 2 GB of RAM and you use OS X Leopard or later, then you can do it with more RAM. Snow Leopard and Lion works much better with 4 GB of RAM that is their system. Most concurrent applications, that you tend to use the more RAM you should have.

  Always have at least 15 GB, or 10% of the capacity of your hard disk as free space, the largest. OS X frequently accesses your hard disk, so offering enough free space will keep things slow down.

  Check for applications that may be hogging the CPU:

  Before Mavericks

  Open the activity monitor in the Utilities folder.  Select all processes in the drop process .  Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  Mavericks and later versions

  Open the activity monitor in the Utilities folder.  Select all processes in the menu display .  Click the CPU tab in the toolbar. Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  This problem occurs often because of a corrupted cache or the preferences file or an attempt to write in a corrupted log file.

• I get an error message that says that Adobe is unable to verify my membership. I have a license of the CSU Fullerton.

  I have only one more day until I do have more and I use this program to quality papers, so I can't lose access over the weekend.

  Any help would be appreciated.

  Please refer to:

  CC - How can I stop the message "we have trouble, check your membership?

  Cannot clear the error 'we have trouble, check your membership.

  Re: I keep careful unable to verify your account

  Concerning

  Stéphane

• I renew my creative cloud membership. I can always connect to my account, but I get a message 'We have trouble identifying your membership' 00 days remaining. This message can refer to my previous subscription?

  I have to renew my membership of creative cloud on July 20, 2014. I always can I connect to my account, but I get the message 'We have trouble identifying your membership' 00 days remaining. This message can refer to my previous subscription?  How to rebuild the automatic connection and have good days remaining number?

  bridge_system_error, please, try the following steps.

  Delete the opm.db file in the following location based on your operating system.

  in your specific user folder

  Mac OS:
  MacHD/users/Application Support/Adobe/OOBE

  Note: /Library/ file is hidden after the OS 10.7, follow the instructions here to access: library user access hidden files. Mac OS 10.7 Lion
  Windows:
  File C:\Users\\AppData\Local\Adobe\OOBE

  Note: The AppData folder is hidden by default. Follow the instructions below to view it if necessary: view the files, folders, file name extensions. Windows XP, Vista, Windows 7

  (if you get the error while renaming, use the Task Manager for Windows and Mac activity monitor to complete all process Adobe.)

  Raise the creative Cloud application to the Start Menu (Windows) or Applications (Mac OS)folder.

  Launch the CC of Adobe Photoshop and click on ' not my Adobe ID "in the control panel in the window and sign in using the Adobe ID and the password that was used to purchase the subscription.

• I'm trying to create a PDF file with several signature lines in that anyone can "Sign" by using their digital signature CAC (Common Access Card) active. The goal is to have a single document that people can open, sign on a designated line and save the doc

  I'm trying to create a PDF file with several signature lines in that anyone can "Sign" by using their digital signature CAC (Common Access Card) active. The goal is to have a single document that people can open, sign on a designated line and save the document (replacing the existing document) and close. Then another person can open the same document digitally sign another area of the form, save it, and close it. So on, and so on. Is there a way to do this? At the end of the day, I would end up with a PDF file with literally hundreds of signatures to enable different ACC everywhere...

  I don't understand what the problem is. In the post of the davidr96549424 on May 8, 2015 07:58 you presented a structure of a correct document. Is the issue of the creation of this structure in a PDF file? For this, you will need an Acrobat, not reader.

  XI in Acrobat, select Tools-> forms-Edit. Click 'No' on the form fields 'detect '. In the tasks Panel that opens, click on "add new field". Select "Digital Signature" and move it to the location in the document where you want to than the appearance of the signature to be. Repeat that for signature fields as you want. Users will sign by clicking on the prepared unsigned signature field which shows the dialog box "sign. Do not forget that as TSN has noted that a digital signature applies to the entire document. The entry in the document where it is is irrelevant. Each next signature covers all previous signatures.

  Your users can also sign a document from anywhere that they want without signature fields already prepared. For this select fill & sign-> work with certificates and the type of signing you want to sign up with. A dialog box that will tell you a rectangle for the appearance of signature rises and after you draw the rectangle of the dialog 'Sign' rises.

  PDF/Acrobat doesn't have a limit on a number of signatures in a PDF document. But! Don't forget that when you open a PDF file with Acrobat/Reader signatures valid all of them and takes time (several seconds - until 10 - for every signature), so if you have several signatures of dozens of their validation open can take a long time.

  I don't know how build you your workflow so that each person signs the same PDF and saves it. Economy runs on the same computer where the PDF is stored. You'll have to decide how to allow different people to have access to the same PDF. They, of course, you may sign this only one-at-a-time PDF.

• '' We have trouble, check your membership' question

  Although our group membership has been updated and activated, we always get the message "we have trouble, check your membership." Only 4 days left. How can we fix this problem? Thank you.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I've already paid the license and I always get the notice 'We are unable to verify your subscription' every time I open the program, and the expiration date is tomorrow. What should I do?

  I have the following problem. Yesterday, I paid the license for Illustrator with my credit card and I received correctly in my e-mail, the confirmation of payment. However, whenever I try to open the program I get the following message "we are unable to verify your subscription. You are offline or there is a problem with your billing account. Sign in manage your account and check the billing data. If you have any problem or question, contact the "customer service". So, what should I do?
  

  Maca,

  You can try to restart the application of Creative cloud of smoke and he raises.

  Default you can try creative support Cloud (cloud creative all the customer service issues).

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or Support from Adobe (phone),

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• Error message comes up saying ' there is a problem resetting your PC has not changed. "

  Original title: reinstalling Windows

  My laptop (Dell Inspiron) comes preinstalled with Windows 8, but not working now - it runs very slowly and often takes multiple attempts to turn on. Often said 'Prepare auto repair' when I turn it on, it remains just on this message.

  It's less than 3 years old (out of warranty) so I think that it's a software problem and not material.

  I tried to do a factory reset to clear the laptop, but an error message comes up saying ' there is a problem resetting your PC has not changed. "

  I then tried to create an installation of windows on a USB media using my product key, but impossible to use my product key for retail sales.

  I am now at a loss of what to do that my laptop is pretty useless as it is.

  It's a hard drive to a failing hard drive error / failed.

  It's a DELL error code, not a Microsoft error code

  http://en.community.Dell.com/support-forums/desktop/f/3514/t/19533510

  Replace the hard drive or ask in the Dell Forums.