Tandberg 6000 MXP video call Source missing

Hello, I have have a 6000 MXP running F9.3.1 and has been for awhile now.  It was recently discovered that the video source of the call is not the camera that we want displayed.  When I checked the list of options, only some of the available entries were actually there.  Video 1, PC, VNC and current are there, but not video 2.

I want 2 video as source video of my call, and I am quite sure, it has been defined in this way in the past, or have heard about earlier.  I have down graded to F9.3, but has not made a difference.  I confirmed that this source of start-up and snap shot source all have the right options.

After checking several other systems MXP running F9.3.1, I see that they are also not the same thing.  Is there anything I can do to call video Source using Video 2?

Darren

Hmm interesting. The MXP for F9 Administrator's guide at least shows that it is possible to define,

but I also see that it only supports some sources:

also through the

xConfiguration CallVideoSource?

* xConfiguration h CallVideoSource:<0>

The source presentation or start working for all:

Have you tried what happens if you set the main power source and the source of startup to video2/aux and restart, and make a call.

Maybe someone else has another idea, if no, and you have a service contract, you might think of filing a

case of TAC. In any case keep us updated if you find a solution outside this thread.

Please remember useful frequency responses and identify useful or correct answers.

Tags: Cisco Support

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