Tandberg / Cisco 6000 MXP Riddle

All righty then,.

I get more and more these investigations the latter time.

A customer has a 6000 MXP and they are curious about the features, options, and software updates. No I have not contacted partner Help Center and TAC asking a simple question. "Can you please tell me what options (multi-site, option high resolution, etc.) and the revision of the software the unit originally shipped with? Well, since the unit is no longer under warranty, or under contract, they cannot open a grace case a license to just me provide this basic information. NOTE that I can go connect to Polycom and pull up the full story of a product by serial number, even if it was sold in 2005 without hassle. Cisco take Note!

In any case what I need to know, what unit, the latest revision of software can be upgraded. It's a

TANDBERG CISCO TELEPRESENCE 6000MXP TTC6-08 REV2 CTS-INTP6000-K9 serial number 25 has 05184

It would have been nice to know what are the options she was allowed with but hell I'll settle on the latest SW version that this thing can be supported. The thing is that if I remember well, that all depends on a license key. That means that I can not update the SW without providing a license key to activate it, Cisco cannot provide because they offer is no longer supported the product and without the license key I can't upgrade the software. Anyone have any ideas?

To find out what features and license keys the MXP comes with, you can find the serial number of the codec using Cisco Licensing Portal > obtain other Licenses > license TelePresence to return.

The latest version of the software is F9.3.3, if you are already running F9.x you can update without needing a release key, but if you do not have F8.x or below, will need you a key to unlock.

Tags: Cisco Support

Similar Questions

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    Hello

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    Shy

    Camera cable aboard MXP is similar, but it does not work with 6000 MXP codecs. I assume that your cable is marked with C3000 (works only with Edsge and 3000 MXP codecs). You need the cable marked with C6000. I don't know the SKU of CISCO for this cable. It may help you reference TANDBERG:

    115420 camera HD t6000s cable, 2 m

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    Hi all

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    Sent by Cisco Support technique iPad App

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  • Tandberg Edge 95 MXP Password reset via the remote control

    Hello

    I try to reset the IP password via the remote control and still get the complaint that the password must be at least 8 characters and the number. I tried all combinaiton of 8 characters and 1 number, 8 characters and 2 numbers, 6 tanks and 2 numbers, 4 characters and 4 numbers, number 8 characters and 1 number 1 and so on. Is there something special about looking for the system?

    Thanks for the support!

    PS. When I telnet into the system, it shows TANDBERG Codec Release F7.2 PAL / SW Release Date: 2008-10-31, so I guess it is 7.2.

    Do you know if strict password is enabled or not?

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  • TANDBERG Edge 95 MXP component

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    Best regards

    CHAM

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  • Strange behavior MXP-6000... calling themselves?

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    This was recently interviewed on in another discussion, see here: sourceh323idcisco-incomingcalls.  Your question is the same one that many of us are beginning to get and see through various systems.

  • Phantom on edge mxp

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    Sent by Cisco Support technique iPad App

    Hi Sandeep,

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  • Duel video BFCP cts 3210 to the MXP device

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    Sent by Cisco Support technique iPad App

    Hi Chris,

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    Paul

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    Info:

    Endpoints: Tandberg 6000 MXP & 95 MXP

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    Tandberg GK: N6.3

    Tandberg BC: Q6.3

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    Luke

    Hello

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    Kind regards

    Kjetil

  • First license 10.5 Cluster Manager?

    Hello

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    DAni

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    Mike

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    I tried to configure a CUCM with TANDBERG 1700 MXP 8.5 and I could not, if someone has already done and help me with this number SIP or H323.

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    Hello

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    Thank you

    Amlesh

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