Technical support would call me out of the blue?

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• Technical support please - mistake made by moving the large number of files and folders to archive HD, lost of metadata and develop settings, how to correct the error.

  Hoping to hear support or senior tech posters that I made a huge mistake by following the instructions of a person who thought they knew of Lightroom, but didn't.

  Mac Pro, OS 10.10.3. 5.7 Lightroom

  Question:

  Moving about 750Go of files and the associated image files from my drive to Studio work TB 3 to a new 2 TB drive Archive. The first set of records, I moved to in Lightroom, that went well but has been very slow to do that I could move only 12 files at one time or the locked system. After looking online I've been advised to copy all folders that I wanted to go in the Finder, simply drag / drop files from one drive to the other and then synchronize from Lightroom. Files moved OK, but as I guess I should have generated. The XMP files in the moved files no longer have metadata or the development parameters.

  I did not do any work Lightroom since that, so I have the old catalog in Time Machine (hopefully!-j' heard that there may be problem with Lightroom and Time Machine catalog). I also have copies of backup of the work unit until I moved the files.

  I have 2 large jobs, I need to change as soon as POSSIBLE, so need to quickly solve this problem or the LR catalog is going to change and I will not be able to go back.

  Ideally, I'd like to talk to Technical Support in order to go through the steps and explain what I did and make sure I don't lose any data. Is there a number to call? The phone tree says no support for LR phone now...

  Good to hear! In the future if you want to move your image to another drive files proceed as I pointed out here: Adobe Lightroom - find folders and files moved or missing

  It greatly reduces the possibility of this kind of problem happens, and when it you will know because the number of folder, number of files, or size on the disk will not match. Try again until they do not match before reconnecting them with the LR catalog. Computers are dumb... then work smarter.

• Can I have a Photoshop technical support person call me, so I can retrieve my serial number CS4?

  Can I have a Photoshop technical support person call me, so I can retrieve my serial number CS4?

  .. .or click here and use the chat option if the helpline does not help:

  https://helpx.Adobe.com/contact.html?step=PSE_downloading-installing-setting-up_licensing-activation_stillNeedHelp

• is - that someone received a call from Microsoft teak out of the blue saying they have received reports of virus in your computer

  is - that someone received a call from Microsoft teak out of the blue saying they have received reports of virus in your computer

  Those that are known scams.

  Don't always believe what someone says if they call you. This applies to almost anything.

• How do you change the font color in CALL coming OUT of the text boxes in PRO XI?

  How do you change the font color in CALL coming OUT of the text boxes in PRO XI?

  Select it and press Ctrl + E to open the properties bar where the first

  option is the color of the font.

• Have 'Program Bar' appear on my taskbar out of the blue. Untitled - has only a DAISEY YELLOW with an icon of grd blue back.

  Have 'Program Bar' appear on my taskbar out of the blue. Untitled - has only a DAISEY YELLOW with an icon of grd blue back. No matter what I do it will not disappear!

  It's still in the taskbar or only occasionally?

  In the taskbar / properties are you using the option "the of the Group similar taskbar buttons"?

  Can you reproduce the problem in Mode safe mode or Normal Mode, but as a different user?

  Vista Advanced Boot Options (or 7)
  http://Techblissonline.com/Vista-advanced-boot-options/

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  I see a lot of recommendations here for programs such as -

  Malwarebytes' Anti-Malware
  http://www.Malwarebytes.org/MBAM.php

  SuperAntispyware
  http://SUPERAntiSpyware.com/

  You want to try this so that we can see the problem with the taskbar?

  How i: post a screen shot on this forum?
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/thread/58f8a8fd-d7b1-484f-A2DE-65ba19571304

• I received a phone call from someone who said they were the Windows technical support. I did not understand the person that he was a stranger

  The person calling said he could give me a technical support for problems that they had detected with my computer, but he seemed surprised when I said that I had problems with my computer.  I did not understand a lot of what he was saying because of his foreign accent.  Can someone tell me what it is?  I don't think that I may have a virus, but Windows actually call for help?

  You were lucky that you could not understand him and so do not buy what he was selling.  It was a scam.  Microsoft does not make unsolicited phone calls.

  Insofar as thought, you could have a virus...

  • What version of Windows (XP Home, XP Pro, Vista, etc) and Service Pack (none, 1, 2, 3) is installed? If you are unsure, do a click right my computer and select properties for information.
  • What is the name and version of your anti-virus program?  Is his current subscription and has it always been updated?
  • What other security software is installed (names and versions)?
  • What are the symptoms?  That's what are you see you do not, you should see or what is you don't see don't you think you should?  Please report the full text of the error message without paraphrase.
  • What happened to your computer shortly before the symptoms started?  Power outage (including pulling them out the plug or by pressing the off button); use of a registry cleaner, optimizer, tuner, etc. ; installation of an update (only one?). Another thing that you can identify.

• technical support microsoft calls never want to connect to your computer to clean the virus?

  is it legitimate?

  It is a scam in the world.

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

• Technical support windows call not requested?

  I just got a phone call from the Windows support. Lady asked me to press windows and r. subsequently a screen with warnings appeared. Unable to get a direct response of the Lady on what was going on, so cancelled phone call. Worries me now that I opened my computer up to pirates. Any advice would be very welcome.

  NO, it's a call of 'SPAM '.

  Ignore them, hang up, don't give them any details and do not allow access to your PC.

  See - https://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  If you have entered a few commands that she gave you, then you are likely to be OK according to what were the controls. Often they are simply watching the event logs or information UUID. If only awaits you and you gave no specific details of return, then you're OK.

  But if they have installed anything, or if you allow them access, or gave them no information, so you can be compromised. At the very least "What to do if you have already given information to a tech support person", see in particular:

  • Change password of your computer, change the password on your main email account and the password for all the accounts financiers, especially your credit cards and credit.

  • Scan your computer with the Microsoft Security Scanner to find out if you have malicious software installed on your computer.

• It is usual to technical support to call a client and tell Windows that their computer was in great danger from viruses?

  I received a call today a stone that identified himself as Windows Support calls.  He informed me that my Windows program was in danger of crashing, and if I went on my computer immediately he could walk me through the steps to correct this situation.  I refused, and he said he'll call again tomorrow.  I also Norton Antivirus installed on my computer, and according to the latest analysis today, there is no serious problems.  So, my question would be support personnel Tech Windows do actually contact customers or should I consider this a scam?

  Thank you

  Kathy Waddell

  I received a call today a stone that identified himself as Windows Support calls.  He informed me that my Windows program was in danger of crashing, and if I went on my computer immediately he could walk me through the steps to correct this situation.  I refused, and he said he'll call again tomorrow.  I also Norton Antivirus installed on my computer, and according to the latest analysis today, there is no serious problems.  So, my question would be support personnel Tech Windows do actually contact customers or should I consider this a scam?

  Thank you

  Kathy Waddell

  This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• Microsoft technical support can't help you with the faulty Modules Installer.

  I have pleasures with support by e-mail dated December 18 and the subject of some updates that caused the Windows Modules Installer to stop working.  Here are the steps that have been taken so far:

  1. reboot the failet installation service.

  2 direct download of Trustinstaller.exe and Trustinstaller.reg.

  3. transfer of support tech System Info of MSINFO32.

  4 Indentifcation updates specific causing the crash of the installer of Modules and make a direct download of them.

  5 reset Internet Explorer options and disabling third-party browser extensions.

  6 direct download of the tool.

  7 supply tech with screenshots of SFC.exe and CheckSUR.log.

  8 run the SFC/scannow command to request of the tech.  Error message received after scan 25% over that he can't finish.

  9. made by tech to perform an in Place Upgrade of my installation disks.  Update could not happen due to Windows PowerShell.

  10. made by tech to remove Windows PowerShell via "Turn Windows features on or off."  Error message that PowerShell cannot be disabled.

  11. realized by tech to modify the registry to disable the PowerShell.  In Place Upgrade always reports installed PowerShell and would not continue.

  12. looked for Windows PowerShell among the "installed updates".  There is no update labeled "Windows PowerShell" listed.

  So that is where I am now.  Windows Update did not work except for the occasional definition for Microsoft Security Essentials update since mid-December.  No security updates or patches cannot install properly by the installer of Modules of Windows crash.  I can't repair my installation of Windows because I can't uninstall Windows PowerShell.  If someone is able to help, please keep in mind that I read all the posts about how to uninstall Windows PowerShell through the registry and installed updates; None of them have worked for me; so please don't cut and paste these instructions again.

  Thanks to anyone who can help me.

  System information: Windows Vista 64-bit, SP2 top Home.

  And you were right: a trial version of Norton is installed.  I'm going to grap the Norton removal tool now.

  You should have uninstalled Norton free trialware, and then run the removal tool, BEFORE the installation of updates...

  Friday, January 21, 2011 18:59 [UTC], Robear Dyer wrote:

  VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application...

  That being said, you have to get SP1 is installed, and then a few prerequisite updates (e.g., KB955430;) KB947821) before Windows Update will offer SP2. See...

  Windows Vista service packs are not available for installation via Windows Update
  [was: Windows Vista Service Pack 1 (maybe not) available for installation from Windows Update and is not offered by automatic updates]
  http://support.Microsoft.com/kb/948343

• When you access microsoft technical support, I get a message that the article applies to windows vista and head to the support of windows xp. However, I have installed professional vista

  Microsoft support see my installed OS windows XP. When, in fact, I have Vista for businesses. So that when I click on an article I get a message that the article does not apply to me and that I should see windows xp support

  If you don't mind, double check what Windows do you really.

  If you do not have Vista... Start > computer > toolbar, System Properties > what does say under Windows edition?

  t-4-2

• How can I receive the follow-up call drom rechnician in India by the company who worked inside my computer and told me he would call back to finish the next day but was not back asking.

  Arround a wonderful gentlerman of your warming suppourt June 21 advanced team in India loged in my computer and started the process of unlocking me Real Player and Film of the Photo as well and window frreeing my computer to its State frozen close. He said he had to call the next day to finish his work, but never called me back. Thus, I am unable to use the Real Player or your Film or Photo each now and two songs, I worked hard on that disappeared. I have sufferred a lot of grief and loss of sleep over these questions after all you at Microsoft. Including the promotion of your product among the many artists name in Tribeca, New York City in my Art Center. Please have him or a her calaber techniciam complete the unfinished work. I'm devastated but still a believer in your business.

  Sincerely

  Daniel Metelitz

  * removed *.

  E-mail address is removed from the privacy *.

  Daniel

  Unless you have initiated the call, it is DEFINITELY a scam.  We deal with dozens of them someday.  How, he proved that he was against MS?

  I also wouldn't put my phone number if I were you.

• Out of the blue my HP C4205 stopped the connection and is simply display offline?

  I just received this print by a friend that it is no longer used, replaced black ink and after you get the printer to recognize the new cartridge, it was good to go. Now a week later all of a sudden the printer shows offline and will not be a link to the PC at all. The printer still works even if, like the copy function works.

  Using my logical head I'd say it's the cable (I checked that it is plugged properly), but I know printers can be very finicky sometimes so hoped there was a way out of trouble before you go out and buy another cable.

  I use windows 7 32 bit, any help would be appreciated...

  Varial, have you installed the printer using the CD that came with the machine? If so initially, allows to run although the process of unistalling the printer and reinstlaling it.

  Start by going through programs and features, devices and printers and Device Manager and make sure that the printer software is completely removed, uninstalled or deleted.

  Then in the start menu, click RUN and type "%temp%" and press ENTER. In the folder that opens, I want to delete all the files and present records which will allow you to remove them (some will not allow you, and that's fine).

  After doing all this and restart your PC, follow the link below and install the software full control and available through the download of HP drivers:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-74842-1&cc=us&DLC=en&LC=en&OS=4062&product=3619474&sw_lang=

  Let's start here, and if that does not work, we will try other solutions. My next idea is to use a different driver than the one you have been downloading in its place.

• Loss of the network connection, drivers is may be corrupted or missing (code 39) on the network adapter. Just happened out of the blue.

  System worked very well. Integrated NETWORK interface

  Do a scan of malicous software from Ms. All of a sudden stopped and gave the failure error message. Closed the program and tried to run AV--CA could not connect to the network.

  Reboot, etc. and no network connection.

  Tried to uninstall the network drivers (all had exclaimation point) but couldn't - "device may be required to boot" (even tried in safe mode)

  Tried to update the drivers with copy of the drivers (from CD) - said he could not.

  Put in an adapter external network - same mistakes with it.

  Help - don't know if the software MS pooched my drivers or other files? I really didn't ' want to reinstall the operating system and any other software.

  Hello Im Tryin,

  Thank you for your message.  Let's try a system restore to a point when the system is working properly.  It might be that recognized the pilots signed and removed malware analysis.  Click HERE for the system restore instructions.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.