Tecra M2 - 80GB HD - disk is broken - Windows doesn't start! Help!

Hello

I was working with my email using Outlook and just do normal operations, Windows just freeze!

I tried to restart the PC, but unfortunately it seems that the HD has a serious physical problem.

I need some data from my rescue disc and I don't know how to do. Do you know if there is a utility that can prepare the HD (those who are not damaged) RAW data and copy it to an external drive?

Until additional information, I can boot from a floppy disk and I have an external HD which can be connected via USB or Firewire (but I don't know how to get back!).

Please, any suggestion is very welcome!

p.s. support people has only offered to change the HD, but they are not able, or by train, to do any activity of data recovery.

Thanks for your help.

Giampaolo

Hello

First of all, I want to write a small review on your problem. As you know, we have to pay for each service that needs to be done for the user. I am also sure you know there are a lot of stores or services that can save or read all data from broken HARD drive. Unfortunately this service is not for free. If you have a very sensitive and very important data for your business the best solution is to let the professionals to do this.

If you want to try to do it yourself, it can be very complicated, but you can try. I talked to my friend and he told me that it is possible to do, but you should try to create a bootable CD. With this CD it should be possible to access on an external device like USB connected HARD drive. It gives me a link to an interesting page, and you can try to get some information about this. Check it on http://www.nu2.nu/pebuilder/.

Good luck!

Tags: Toshiba

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