Telepresence system questions

Similar Questions

• End of sale (EoS) / end of life (EoL) information on Cisco TelePresence system 1700 MXP

  I have a question about the EoL (http://www.cisco.com/c/en/us/products/collaboration-endpoints/eos-eol-po...) policy and the announcement of EoS/EoL Cisco TelePresence system 1700 MXP (http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints...).

  According to the policy of the EoL, paragraph 4 ter, "after the first year and for the operating system SW - if available - we will offer bug fixes, versions of maintenance, workarounds or patches for a period of 4 years for operating system software."  Therefore, it is 5 years after the Date of the EoS, which could make the OS support close on 28/02/2017 EoL products.  I'm one to believe that a product and its applicable operating system are good as long as the company provides patches for bugs/flaws.

  My question is about the migration of the product suggestions.  The suggestion is to "migrate to the Cisco EX Series (the EX60 or solution EX90) telepresence system."  However, when the announcement of EoS/EoL EX60 inspection, the "SW maintenance communicated End Date of: HW, SW OS ' 06 07, 2016.  Note that it is not the end of Maintenance SW verbiage in 1700 MXP EoS/EoL announcement.  I'm under the assumption that the new product within OS support only one model exceeded?  Why anyone would follow the suggested migration if I get fewer months support OS than an older model?  Should I go out of date on the announcement of the EoS/EoL, or use the 5-year rule as shown in the end of life policy.

  If I am interpreting this wrong, please do not hesitate to correct me.  I am trying to understand the explicit verbiage in the end of life and ads EoS/EoL policy.

  As the 1700 MXP announcement was published in 2011, at that time, the EX60/90 was a legitimate substitute. However years later, endpoints EX Series are now EOS, you should look at alternatives for the EX series instead.

  The announcement of the EOS/EOL indicates a date of end of software support, you should go there. The reason that ad 1700 MXP does not list one could be that the date of assumption of the software had already spent or they simply don't have the list at the time. Looking at the latest version of the software for the 1700 MXP, it's F9.3.3 in 2014, I highly doubt, there will be another, but you never know given that other points of MXP endpoints that are not past their published end date of software support.

• Do I need a CUCM for the implementation of a telepresence system 1300?

  can I install a telepresence system in an office with a UC560 or simply not use any appeals officer in the implementation of a telepresence system 1300?

  Hello

  With CTS endpoints you MUST use cucm to save the endpoints and callmanager will manage the firmware of endpoints, road marking, speed disls, midlet and all the other options and to let the CTS human access to these endpoints for control of booking and call for calls point to point and multipoint

  On the use of VPN recently it is authorized by cisco, according to me, especially for the endpoints one screen you can search for telepresence on wide band for a few cisco whitepapers

  Hope this helps

  If useful rates

  Sent by Cisco Support technique iPhone App

• file system question for cam action DRH-AS30V adapters

  The microSDHC card provided with this camera is formatted to support the FAT32 file system, and so is limited to 4 GB files. I need to know if the camera formats cards differently adapters. What cards adapters format camera for the exFAT file system? Thank you!

  Each time an SDXC card is inserted, the action cam uses the format instead of the format FAT32 exFAT. In fact, the device to which you connect the cam action (more an SDXC card inserted) must also support exFAT file system. Otherwise, the action cam / card will not be read correctly.

  If my post answered your question, please mark it as "accept as a Solution.

• Telepresence 3210 + 500 Cisco telepresence system

  Dear all

  the customer asked me the part number for each device in telepresence 3210, where I can get it?

  also the presence of TV 500?

  They have a link or a PDF for part number for each device of telepresence 3210, 500? because I want to sell TV presence he

  Thanks and greetings

  Hello

  Normally, you can find this information in the document Assembly Guide. Look at this guide, there are many topics listins references of each part:

  CTS 500-32:

  http://www.Cisco.com/en/us/docs/Telepresence/cts_500/cts_500_32/Assembly/guide/cts_500_32_assembly_guide_pedestal.html#wp65231

  CTS 500-37:

  http://www.Cisco.com/en/us/docs/Telepresence/cts_500/500_assembly_guide/Installing_Pedestal_CTS_500.html#wp1115068

  CTS 3210:

  http://www.Cisco.com/en/us/partner/docs/Telepresence/cts_3210/assembly_guide/3210_building_the_display_assembly.html (see all topics)

  Concerning

  Paulo Souza

  Please note the answers and mark it as "answered" as appropriate.

• Cisco telepresence camera question - motivates and focus on who speaks. ???

  Hi all

  Wonder about a telepresence from cisco camera that when placed in a conference room can detect, move and focus on the person speaking?

  Is this feature available on the PrecesionHD 4 x camera or another that I do not read this feature in the data sheet?

  If so, please provide the reference for this.

  Kind regards

  It is compatible with the SX80, C40/60/90 points of termination.  SpeakerTrack 60 is a unit of two cameras and therefore requires two inputs of camera on the codec, then it will not work with the SX20 because it has only one entrance of the camera.  Both cameras help to provide seamless switching of active speakers in the room.

• ESX3.5 U5 file system question

  Hello

  I have the use of the disk partition root with df-h command on a host ESX 35 listed as complete, although I know that it is not full.

  I deleted a file of text 3.5 GB of software agent UPS and space has not yet declined. Which process is responsible for the file system and what can do?

  Thank you very much

  See below for more help freeing space

  http://KB.VMware.com/kb/1003564

• Tecra A2 and start the system question

  Hi all

  I have a problem with my Toshiba Tecra A2 today. When you turn on the turn I get no display (Just blank) and I get constant beeping coming out.
  Constantly pressed by accident? Strange

  I did things so far:

  Discharge of stat (always the same)
  Tested swap (same) memory
  Reconnect the HARD drive (ditto)

  Any help would be nice

  Thank you
  Bloemen

  Und it happened suddenly without reason?
  If I understand you right as t, you can even see Toshiba welcome screen. Right?

  For me, sounds like a malfunction of hardware, but it is not easy to say what he can be.

• Catering for the IQ524 operating system questions

  I restored the IQ524 since its partition to installation day last month. It happens than Vista. Before there was a free upgrade to Windows 7 hard disk. I looked on the site of support everywhere but don't find it anymore. How could I return to win 7 again please?

  Sorry, but without these discs or a retail upgrade disc, you're screwed. You need to find that a Windows 7 upgrade disk to upgrade from the factory to the Windows Vista installation. I ask the staff and then search high and low for them myself.

  Please send Bravo

• Cisco TelePresence system Codec C40

  I activated high security and after the reset mode, I can not connect with any account via the web site. Any suggestions?

  Keep informing me that the credentials are not valid...

  If there is no prompt to change your password to meet the security requirements (see the C40 Administrator's Guide pg 48), or you are not able to use or the old password (before being forced to change).  The only thing I can think is if you have no login required turn on to the serial port, you can directly connect the codec and change the admin password.  Essentially, you have forgotten the password and the only option is to reset factory endpoint, if it comes to it, see this discussion: password recovery.

• Cisco TelePresence system Quick Set C20 - version 7.0.1

  Why the LyncCompatibility Mode has been removed versions 7.x?  Or he just moved to another menu?

  Hello

  OK, the configuration in lynccompatibility has been removed in TC7. The reason is that VCS X8.1 does this job better, it's easy to set up, and you don't need to use TC6.3 with the lynccompatibility configuration. The VCS will make interoperability for any version of TC.

  At the time, this feature has been imeplemented on TC, VCS (x 7) couldn't do interoperability, while it was possible to do this work by allowing this configuration, although this was not recommended and no longer considered as a test of the configuration. This required also extinguish the B2BUA on VCS that could cause other to break interoperation scenarios.

  The recommendation is to let the VCS do interoperability and leave as it is the endpoint.

  Thank you

  -Johan

• TelePresence VLAN

  We have a Manager Communications Group to serve our PBX.  We recently bought a new telepresence system and a 2nd CM cluster that is dedicated to the CTS.  Telepresence SRND States to put the CTS codec in the VLAN voice. There is no mention of this VLAN to the 2nd cluster dedicated to CM in.  I don't think that we can have clusters of 2 CM on the same VLAN voice then what would be the best practice to set the codec and the cluster of CM for the CTS?  Thank you.

  http://www.Cisco.com/en/us/docs/solutions/enterprise/video/tpendpts.html

  Hello

  It's more a question of CUCM SRND, but based on our CUCM SRND take a look at this:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/CUCM/srnd/7x/netstruc.html#wp1043629

  In general, servers of Cisco Unified Communications Manager (Unified CM) clusters, including the multimedia resource servers, reside in a data center or server farm environment. [...] Because these servers and resources are essential to voice networks, Cisco recommends distributing all servers in clusters CM unified, gateways voice hardware and centralized centralized resources among multiple switches physical and, if possible, several physical locations within the campus. This allocation of resources to ensure that, given a hardware failure (for example, a switch or switch line card failure), at least some servers in the cluster will be always available to provide telephony services. In addition, walkways, and material resources will be always available to provide access to the PSTN and to provide auxiliary services.    In addition to being distributed physically, these servers, gateways and material resources should be distributed between the VLANS separated or subnets so that, if a broadcast storm or a denial of service occurs on one VLAN, not all services and voice connectivity will be disrupted.

  ...

  There is the potential for a large number of devices in a single VLAN or broadcast domain to generate large amounts of broadcast traffic periodically, which can be problematic. A good rule of thumb is to limit the number of devices per VLAN to about 512, which equals two subnets of class C (that is, a class C address of subnet 23 bits masked). Typical access layer switches include the stackable Cisco Catalyst 2950, 3500XL, 3550 and 3750, as well as the Cisco 3560 and the larger, high-density Catalyst 4000 and 6000 switches.

  

  Note The recommendation to limit the number of devices in a single VLAN of Communications unified about 512 is not only due to the need to control the amount of broadcast traffic VLAN. For Linux Unified CM-based server platforms, the ARP cache has a limit of 1024 devices. Installation of Unified CM in a VLAN with an IP subnet that contains devices more than 1024 can cause Server Unified CM ARP cache fills up quickly, which can seriously affect the communications between the Unified CM server and other Unified Communications endpoints. Although the size of the ARP cache on server based on Windows Unified CM platforms is developing dynamically, Cisco recommends a limit of 512 devices in any VLAN regardless of the operating system that is used by the Unified CM server platform.

  To answer your question, Yes, separate the VLAN for CUCM, not only for clusters, servers (one cluster contains 1 to 20 servers (super cluster))

  Let us know if you have any questions

• Telepresence MultiPoint switch

  Hello

  Try to learn the telepresence Multi Point pass but failed to get a clear picture of how the screens turns after bypass surgery CTS 3 or more together.

  a. what happens for each site displays x 3 CTS 3000 together? or maybe more?

  b. how to MultiPoint chooses which screens/segments to display?

  Thanks in advance and happy new year!

  Kind regards

  Paul

  Hi Paul,.

  First of all, I understand you are trying to learn more about Community trade marks. However, it is important to note that Cisco is going to the server TP and CTMS will be crush by TP server soon. This is the end of official sales and announces end of life for the community Cisco brands: http://www.cisco.com/en/US/partner/prod/collateral/ps7060/ps8329/ps8331/ps7315/end_of_life_notice_c51-729081.html

  Question A: it depends on what policy switch is configured on the CTM. You have two options, switch to the room and switch of the screen. When using the policy of the switch of the room, when the users speak to any side (left, right, Center) of the CTS 3000, for example, the telepresence system all (three screens) is displayed for remote participants. When you use the Switch screen policy, when users talk on the right side of the CTS 3000, for example, only the right side will appear to remote participants.

  Question B: well, CTMS makes this choice first based on what policy switch is configured. In addition, when CTMS receives audio and video from an endpoint CTS 3000, for example, because of Protocol TIP, CTMS is able to discern what video and audio streaming is coming from each side of the CTS 3000. For example, when users are talking on the right side of the table, CTMS know that these audio and streaming video are coming from the right side of the telepresence system, because the TIP protocol brings this feature. CTMS is able to discern when he is supposed to show each segment (form) of telepresence, when you use the screen Switch strategy, for example. In addition, CTMS is also able to compare the audio level received from each segment of each endpoint connected to the Conference, so that it knows which segment has a higher level of voice and we can consider this segment as the active speaker.

  TP Server uses a similar logic, but there are some important differences, especially when it comes to the layout.

  I hope this helps.

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• System Restore does not progress past during initialization and the screen deforms with no other activity

  Downloaded some updates which has increased my hard disk activity, which has me concerned. I went to the restoration of the system to use my laptop for the last restore, point before downloading. And now I have the system questions without error code of restore, hard boots fine except message saying that the system restore did not complete. I'll look forward all help! Thanks in advance!

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Leaves of telepresence RRA

  Hi, I'm trying to find an excel spreadsheet that will show me the exact requirements for RRA'ing some telepresence systems.

  Need one of a series of telepresence 3000 for now. Need a form that gives exact measurements etc power supply.

  I have a Cisco TelePresence Fundamentals book, but can be difficult to find exact specifications.

  http://www.ciscoet.com/files/421-ciscotelepresenceroomexperiencedesignguide_1.1.PDF