Test page

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• 3830 HP/office jet printer AIO: I 3830 HP printer will print a test page, it will not print my documents (message download dri

  I changed the black ink carteidge and began to run a test page after alingment but when I tried to do this although it seems there is no impression that it was printing and I tried to print my documents etil would print not but he once store went through the process with any impression that I received a message to download a fix for this , in my opinion, he went on to say it could not be fixed by the printer (DOCTOR?) SO THE DOWNLOAD SUGGESTION ANY ideas please? IT WILL PRINT. IS THERE ISSUE A PARAMETER? OR IS THERE A WAY TO RESTORE THE RESPECTIVE MT TOSHEBA WINDOWS TEN, RATHER THAN DO THE DOWNLOAD? Thank YOU for ANY RERSPONSE, AND HAVE of A BETTERR DAY I'LL HAVE

  Hi @geneagraves2598

  Thank you for visiting the Forums from the HP Support! Good day.  I understand that your printer does not print even after replacing the cartridge. I will do my best to help you with this problem.

  You did a great job on diagnose the problem on your side. Kudos to you on this point. It is always a privilege to work with tech-savvy and technically competent customers like you. We greatly appreciate your relationship with HP. You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.

  We must first determine if the problem is software or hardware related.

  Please visit these links for help. Please complete all of the steps in this link: http://support.hp.com/in-en/document/c01796879

  Then, please visit this link for additional troubleshooting:

  http://support.HP.com/us-en/product/HP-OfficeJet-3830-all-in-one-printer-series/7172321/model/7172322/document/c04653371/

  If this does not resolve the problem, please see this link: http://support.hp.com/us-en/product/HP-OfficeJet-3830-All-in-One-Printer-series/7172321/model/7172322/document/c04648194/

  I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well. I'm always here for you help. Please reach out at any time.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

• My printer will not print from my Mac, but will display a test page.

  Product: HP OfficeJet J4580 all-in-One

  Operating system: Mac OSX 10.5.8

  My printer will only print the test page or making copies.  It suddenly stopped printing any document from my computer.

  We will restore the print system:
  
  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• How can I keep my HP1510 all-in-one to print the test pages as much?

  How can I keep my HP1510 all-in-one to print the test pages as much? My printer is connected to my laptop, and it seems that whenever I disconnect, want the printer print a test page when I reboot. I don't know where the option is to disable this option.

  Pages are likely alignment pages.  When a new cartrdige is installed the printer will print an alignment page which should be placed on the scanner glass and press the button of scan to complete the alignment process.  If the alignment is not complete it will repeat when the printer is powered suite or maybe at the end of print jobs.

  The alignment page will stop printing when the alignment process is complete.  See the page here for more information.

• My Epson printer has stopped working with Firefox today. It test pages works on laptop and works with IE. Until today, he has worked with Firefox. Why can I not print anything from the internet with Firefox?

  Until today, I did everything with Firefox. Then I was on Paypal and went to print a shipping label and the printer will not work. I went to troubleshoot page and printed a test page. I uninstalled my printer and then re-installed. Still would not work from a Web page. I did a system restore. Still did not work. Called Epson. They say that it is a problem of Firefox because it works on the pages of specifications and testing. I installed IE and the printer works. What happened and how can I return to work with Firefox?

  Try of the reset described here:
  
  http://KB.mozillazine.org/Problems_printing_web_pages#Reset_pr...

• DeskJet D2360: Deskjet 2360 - prints wrong colors, even if the test page seems well

  In 10 (64-bit) Windows, Deskjet D2360 prints the well test page, but the colors aren't any application (documents, photos...). Cyan looks like dark blue. Green also appears dark blue. I just updated the drivers from the HP website, but the behavior remains the same.

  The problem appeared after Windows 10 updates (January 2016 and later versions).

  Print and Scan Doctor couldn't fix it. Help!

  (Suggestion: If your printer prints the test page, why not propose an image file with what the test is supposed to look like.) This is useful especially to confirm colors. If I have a print test and see a few squares of color, how could I know if they are the correct colors?)

  After a long period of frustration, I found the non-professional magic solution:

  http://h30434.www3.HP.com/T5/inkjet-printing/printer-prints-wrong-colors-after-Windows-10-update/TD-p/5242565/highlight/false/page/3

  Print a test page with HP print and Scan doctor. Once the problem is resolved.

• Will not print with the exception of the test pages

  I can't print any document (PDF or Word format) but all the test pages will be printed. The document will show less than a second in the print window then disappears. It doesn't matter if I try to print wireless or I plug the USB printer on the computer.  Also, no Google Cloud Print will print.

  The printer is a Photosmart C7280 all-in-one and computer is a HP Compaq nx7400. I use an operating system of Windows 7 with Office 2007.

  Welcome to the joalrabr forums,

  I understand your Photosmart C7280 print not since your connected PC or wireless USB however, it will print the pages of the test directly from the printer itself.

  First of all, I would like to run the HP print and Scan Doctor. I hope the tool will fix the problem. If it cannot, it will tell you the problem.

  Please let me know the results!

  Happy Monday

• F4280 in cannot print a "self-test" page

  My HP Deskjet F4280 refuses to print anything. My computer is a HP G60 64 bit laptop. I can cue printing projects and what a transformation the printer starts flashing the led "CV". I went through each technique of "Troubleshooting" offered by HP, nothing helps. My F4280 don't even print a "Self-test" page in now the power button / stop and 'X' button simultaneously. It's a... mechanical software, or a combination. I'm PUZZLED !

  Hey GinaKay,

  Glad to hear this tip worked for you!  Main thing you have to watch is the bag leaking, but it looks like you had a lot of success.

  I'll keep this one in mind for the future.

• OfficeJet J6480: Printer Test Page

  Connected OfficeJet j6480 for ACER PC with Windows 7 Home Premium.  Driver was installed for this system.  Cannot print from programs.  The diagnosis page prints ok but the test page does not print.  A ran the diagnostic test and passed all controls.

  Please note that the printer has been connected to a Dell Labtop with Windows 7 Professional and printed correctly.

  Hi @Tyrone_P

  I want to help you to be able to print to your Officejet J6480. Please follow the following steps and let me know the result;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop >OJJ6400_Full_13.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have an non HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• HP Officejet Pro 6830: 6830 windows 8 8.1 cannot print from the windows test page

  When it is connected to 'own' windows - it prints OK.

  When it is connected to the windows where are the normal software like office, autocad, adobe and so those installed, the printer does not print anything - test page from printer properties is the first problem that means...

  Only "free software priter" is able to print something (test pages and so one) also print doctor and installation wizzard prints what it can, but not possible 'to normal windows print"... :-(

  It is tested on:

  Software for laptop - Win 8 Pro - installed - no. PRINT

  Surface 3 Pro - Win 8.1 - software installed - no. PRINT

  Laptop - 8.1 Pro - clean shop - PRINTING POSSIBLE Win (after installation of the driver full download - in a test with autopilot installed it does not print)

  Virtual - Win 7 Ultimate - installed software - PRINTING POSSIBLE

  (installed software means office, autocad, adobe,...)

  It seems that some components of system installed with one software disables printing from windows.

  When looked at open before printing to the printer - it shows the print job (which is not printed) for 0.1 second and nothing is displayed - also when the printer is paused - it shows the work and it is deleted immediately - left must work until the printer not suspended...

  It is not a firewall issue (tested), it has been tested on: USB, WiFi, LAN. No way to print something from windows 8 and upwards.

  seems that it has something with the option run the program as administrator.

  tested on some programs - autocad, adobe, word excel,... - when run as administrator it prints OK.

  If you do not have the option in the context menu try to hold Shift before made a - right click and run as admin

  It's odd - some print settings are transferred with work, for example, winword impression (office) without admin - PDF Factory (virtual printer) - rights and then to the physical printer 6830 - he can't be printed to PDF Factory

  But if you start winword as an administrator - so you can print directly or through PDF Factory hassle

  ---------------------------------------------------------

  Personally, I see this as a big mistake by Microsoft - that something like this can happen - simple direct printing is not possible after you have connected the printer... :-(:-(:-(

• HP Officejet 6500 Paper Out status on the computer but the paper loaded and test page prints

  We have a HP 6500 CB815A, which works well for almost a year. As of today, we get "Paper Out" status on the computer, but there is paper loaded in the tray... the same high quality paper as we always use. The test printer utility reports the same status. However, the printer can print a test page and fax without printing problem status.

  I unplugged for 30 seconds to reset, but we get the same status.

  Someone has had this same problem and solved?

  Thank you

  Dave

  If you have not tried to reboot your PC, I would. If this does not clear the issue, I would follow the following steps:

  1. Click Start-> Control Panel
  2. Select uninstall a program (it's the heading programs)
  3. Find your driver HP software; Select it by clicking on it once, then select Edit. If the change is not available, select uninstall/change.
  4. Select repair and then follow the prompts for your software repairs itself.
  5. If your software does not have the repair option, it may be advisable to download the latest drivers from support.hp.com site. Uninstall the drivers for your printer, and then reinstall them using.

  If these steps do not work, please post and I can continue further with troubleshooting.

  Good luck

  Brent

• HP Deskjet F4235 test page

  Hi all

  I tried to print a test page using the following procedure contained in the Manual:

  "Press on and hold the Cancel button and then press the start copy color button.

  When I do this, absolutely nothing is happening! Am I missing something?

  Try this:
  
  1 hold down the power button and the Cancel button.
  2. release the two buttons. The self-test report prints.
  
  Once you release the buttons, you may have to wait as long as 10 seconds before the printer starts printing.

  Message edited by DexterM on 04/11/2009 12:42 AM

• Photosmart C3180: Test Page print constantly

  After installing the new black cartridge everytime I turn on printer it prints a test page. How to stop wasting so much.

  Hi @b48,

  Welcome to the HP Forums!

  I understand that your HP Photosmart c3180 prints the test page, whenever you turn it on. I'm happy to help you!

  Please follow these steps to solve the problem.

• 1025nw Jam in Drum area - attention LED still flashes and cannot print the test page

  My Laserjet PRO CP1025nw is only 3 weeks. Everything was normal until I met a paper jam today. I removed the damaged document by opening the back cover and the piece of paper remaining from the feeder. But still, printer flashes driving caution.

  I turned the printer off and then back on and tried the instructions in the user manual to clear paper jams. When I turn on the printer, all lights are turning ON one (as the normal boot sequence) and then warning led flashes. I couldn't hear any engine wheelchair or his mechanics during this process. Web server page printer (with wifi) showed the status of the printer as "jam in the drum area.  I removed and re-inserted Imaging drum by following the instructions to replace the imaging drum.

  What I see after turning on th eprinter is just attention light flashing and I can't even print a test page. I don't hear any rotation of the engine sound of the printer. Pleas help me out of this problem.

  I solved the problem myself. Although I couldn't find any piece of paper left by normal inspection of the outside of the printer, I removed the Assembly / separation and roll pick-up from the input tray to find a small piece of paper remaining on the paper sensor flag. Very hard or literally impossible to find something in this place by the normal health check.

  To eliminate the epickup roll pre-assembled under th eprinter th, I removed the right side panel and the left side panel for th eprinter. I was happy to see the piece of paper that has ruined my day quiete. Deleted and everything set up as before and successfully took a test page print.

  Thank you for repair of HP, which led me to get inside the printer.

• 5600: my 5600 printer will not print from my computer, but it will print a test page

  Hi I bought this printer new from 2016 Christmas e - bay.  But for some reason any I have no guarantee.  Everytime I try to use it there are problems.   So I rarely print anything.  Still, it prints pages test but never with one less word documents an hour for me to play with her or photos.

  I have a Dell Latitude 7 windows, 64 bit. I've done everything asked is why I get the test pages. Even disabled my firewalls.  He loses the connection to the network, but my wifi connection is 150. ??

  Can someone please tell me what to do, I can't afford a new printer now.  I have months of ink cartridges HP I've ever used

  Y at - it a cord that I can buy to do this.

  Thanks in advance for your help.

  HI, thanks for the response.

  A few reports have been generated automatically & they were incomplete, due to the questions - I then called Xfinity (Comcast) to see if they could help because my wifi router/modem is through them.

  He told me my DNS numbers were wrong & gave me their numbers, I had to hang up for an appointment.  Later that day, I changed the DNS numbers but it still does not.

  And for some strange reason, he would not save the old DNS numbers in the report.

  What I ended up doing was a complete uninstall & reinstall everything associated with the printer.  Despite recording only not all parameters (I wanted all the parameters to be entered automatically) the new DNS numbers were there & I couldn't get rid of them.

  So I did a restore to get rid of the Xfinity DNS numbers.

  "But instead of using my password I pressed a button on the modem Xfinity so he would automatically find the printer.

  Now, it works fine. "the next time or if I have another printer, it's the only step I'm taking.  He automatically added my password and I guess that numbers correct DNS.

  Thanks for the offer of help.  It's very appreciated.

• Designjet C1633b: Test Page shows only the black bars

  I followed the instructions of Bob and actually got my Designjet wake up!  I have his parallel cable connected to a USB adapter and programmed to the USB001 virtual port in my computer of latest windows 7-64 bit.  I use the driver for the HP Designjet 600 (E/a0), which has always worked well on my old xp 32-bit windows computer pro.  Plotter responds to the command "print test page" but shows solid black bars instead of text.  Suggestions anyone?

  (I paid $5500 for this beautiful machine and it works like new.  I refuse to throw in the landfill.  My deskjet 882c original still works perfectly, despite all the improvements of windows over the past 30 years.  If they are unwilling to keep their drivers, HP must indicate their tracers have limited life no matter how much they cost.)

  I'm no computer expert, but I solved my problem getting my Designjet c1633b to print designs new autocad via my 64-bit computer.  All I had to do what trace my drawings to pdf files.  I was then able to print the PDF on my HP Designjet 24 years, as if it were brand new.  I had a little problem at the beginning: my designs were narrowed and margins have been oversized so the scale of the printed image was off.  I solved that by defining the pdf print command to "full size".

  Sorry HP, but as long as this beautiful machine continues to run, I'll continue to use it.