The creative cloud performance

Why should I spend the equivalent of several hours per week of waiting for the Adobe programs that crushed to restart or even simply do what they are supposed to?

There are a few mintues left Photoshop because I tried to open an Acrobat PDF file on it. It happens every time I try to open a PDF file. It would not be so bad if I could just re-run the program, but don't leave Photoshop, or at least the computer think there. The only option I have is to restart the entire computer. Which takes at least 10 minutes to get back where you were.

Acrobat will not print, either. Says it can't convert the file or something. So I called the printer. Tjhey immediately suggested that I try an excerpt. He printed the same doc in a few seconds. Then I put a message on one of the forums and receive a response from a member of Adobe staff who gave me complicated instructions. I replied asking for an explanation, but there has been no response. So I just use an extract instead of Acrobat as much as possible.

Earlier today, I had to update a print ad that I had done last year. It took five minutes for InDesign open. The previous CS4 program takes only a few minutes, and even that was longer than Quark or Pagemaker usually take.

A few weeks ago, I tried to recreate in the new animated program, an animation similar to what I did in Edge animate two years ago. The new Animate would just not this. Objects that had to move around in the timeline at times moved whenever they felt like it. Even the Adobe engineer was rerouted and the problem to a "higher level of support. Needless to day I heard nothing else. Instead, I bought the Hype that works perfectly well.

I have so little respect for CC yesterday, when my laptop suddenly started to slow down, I disabled just CC. The computer worked perfectly.

So I have two questions. Is my computer, an iMac 21.5 inch, mid-2011, with a processor 2.5 Ghz Intel Core i5 and 16 GB of RAM up to runnning CC nominations or should I get a new one? Apple says that the computer is still valid, but it is 5 years old and must manage the creative cloud OK. I lost count of the number of technicians from Adobe, I called and who have logged on to my computer with this remote log in utility and they never found a problem with the computer itself.

The second question is about Adobe. Is there a problem? Is he fell of time difficult and pulled all its programmers? Or management she simply his head far to the top of her behind the company is coasting on its cash cows and will expire eventually?

Sorry for a long rant. He is there nothing more frustrated in my life now that Adobe. I'm trying to wean myself off completely creative cloud but it is slow going and expensive. I wish there was another way. I wish that adobe really cared people who subscribe to the CC and use their products.

Case of TS: 0187817300 States that Adobe has reached your voicemail, they send an Email to provide you with the steps. Please let us know if you need more assistance.

Concerning

Stéphane

Tags: Adobe

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