The mouse is frozen

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• the mouse is frozen and I have to restart to operate

  Hello

  I'm really tired with win7 on two PCs!

  -Office Noname card mother ASUS P8H77-M LE Intel i3

  -Laptop HP Pavilion DV6 2111 (3 years)

  For a few weeks (May 5-6) I have the same problem, all of a sudden the mouse is frozen and I have to restart or when I leave the PC 'works' for a while, so I have to hard reboot (CTR ALT DEL inactive).

  Two PC's have the same config, same AV, same apps.

  How to analyze this problem and find a solution?

  If I find not soon, I'm going with Linux; However, it is annoying to Office 365...

  Thanks for help

  Serge

  FYI, I have updated the driver from the motherboard (on the site of ASUS: improve stability)... go see!

• Update of Firefox seems to be frozen. The mouse does not work on Firefox at all.

  I updated Firefox when it was asked to do. Now, when loading, the mouse doesn't on Firefox at all. I've seen suggestions to go in the Options or help, but frankly, it's impossible because the screen seems to be totally frozen. The only thing I can do is to open the Task Manager and close the program.

  I will note that once or twice, it seems to work very slowly. For example, I would like to click on something and about a minute or later, he would answer a little bit, but again, the mouse never seemed not at all working again.

  Do a clean reinstall and remove the Firefox program folder before reinstalling a new copy of Firefox.

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html

  Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• I have a frozen screen of Active recovery of white desk with a mouse. I think that the computer is frozen upward with a problem of recovery? Right?

  I have a frozen screen of Active recovery of white desk with a mouse.  I think that the computer is frozen upward with a problem of recovery? Right?

  How can I fix?

  Hello
  • What were the changes made before the problem occurred?

  You can try to restart the computer and check if it helps.

  If above does not help, you can read the following steps to disable the active desktop on the computer and check:

  a. to disable Active Desktop.
  b. right click on an area empty office, point to Active Desktop, and then click view as Web Page to clear the check box.
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/ie4_turnon_active_desktop.mspx?mfr=true

• optical mouse is frozen on the screen

  XP Pro - optical wired mouse symbol is frozen in the middle of the screen. No manipulation of the mouse causes the symbol to move. No change on several reboots. The machine is Vostro 220 HP. The mouse works normally on another machine. Can anyone help?

  (Make and model of the mouse would be useful.)
  What is a USB mouse? If this is the case, it is correct, or "find new hardware", if you unplug it and plug it in again?
  If this does not work, unplug the mouse, uninstall the driver software, reboot, and reinstall the mouse and software.

  SC Tom

• the mouse cursor is frozen

  I say - and re - served optical mouse, cpu reset. but still, the cursor does not. are there keyboard shortcuts to get past the screen of welcome and in Start menu? Or maybe the mouse needs to be replaced?

  Did you replace the batteries in the mouse or try to connect to a different mouse altogether? If this is not the case, do. If battery replacement always how it works does not correctly, the mouse may be faulty or went wrong. Happening from time to time, and then it must be replaced.

• My mouse has frozen on the screen - what do I do?

  My computer was working OK.  Then the cursor froze on screen.  I couldn't shut the computer down and so just shut doen the power.  I turned on it once again, but the cursor is always fixed on the screen.  The light on the mouse.

  Any suggestions?

  Thank you very much

  L

  My computer was working OK.  Then the cursor froze on screen.  I couldn't shut the computer down and so just shut doen the power.  I turned on it once again, but the cursor is always fixed on the screen.  The light on the mouse.

  Any suggestions?

  Thank you very much

  L

  I have an Acer Intel S5 with Windows 7 installed. I had the same problem, that my mouse touchpad & screen FROZE. I couldn't even turn off the power. I did a Google search & followed all instructions to fix the problem, but none of them worked. All was not lost. I just waited the battery to impoverish & the computer is off. I then plugged the power supply & noted AMBER light, showing that the power was connected load. I continued my work on my desk, & after a few hours, noted the amber light goes out & turned BLUE, having shown that it is fully charged. I had no problem if the laptop is turned on by the normal method, & all systems, touchpad mouse was working 100%.

  Hope you find it useful. Give it a try & put your comments on this site or on Facebook. Cheers, Lionel. "down Under, Perth WA.

• I've upgraded to window 10, but not happy with windows 10 I returned to windows 7, but I'm unable to log on to the pc. the pointer of the mouse and keyboard are frozen device, even in safe mode.

  After the upgrade to windows 10, I loved not the style was thus to Windows 7, but I have not been able to log on the PC since. He's going through commissioning, but when on screen password box the pointer of the mouse and keyboard do not respond.

  This happens in safe mode for.

  The PC is a Sony Vaio laptop.

  Any suggestions,.

  John

  Hello Orwell,

  Thanks for posting your query in Microsoft Community.

  You have a Windows 7 installation disc?

  As you cannot start your computer at all, I suggest to run a Startup Repair to repair the damaged boot system files and try to boot into normal mode. See the section: How to use Startup Repair in the following link.

  Startup Repair: frequently asked questions

  If this does not help, try to boot from a disc to install Windows 7 on the Windows recovery environment mode and then try to run the Startup Repair tool and check if you are able to start normally with mouse and keyboard.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• The mouse freezes randomly at the start of Vista PC

  Once a week, when I start my PC from a cold start or when I do a reboot for some reason, I find that the mouse pointer freezes in the middle of the screen.  There is no pattern as to when this happens.  Sometimes this will happen twice a day.  Sometimes, it will not happen for several days.  But it will happen eventually.  I have to use the Tab key to scroll to close off the computer; After I turn it back on it is generally acceptable.  (A time-out of a hundred of the mouse is still frozen and I repeat the process.)  I use Vista 32 bit and a HP Media Center PC.  Ideas or suggestions how to solve this problem?

  Abdoulaye Jabba the Hut,

  Thanks for posting on the Microsoft answers Forum,

  If the startup not found repair help with your question or if you have not tried the option of recovery yet, you might want to look at this information in another forum.

  CNET forums:
  It's a question of Logitech Setpoint... by John.Wilkinson -5/3/08 08:02 in response to: mouse and music freeze Vista
  I have a Logitech Desktop computer call easy and have encountered the same thing. After trying some generic drivers, different keyboard/mouse, etc. I discovered that the problem with audio driver delivered with record 4.00BR. (Your mouse takes Setpoint 4.40, but I guess there is a similar issue.) From time to time the driver will be glitch while a sound is played, leading all other devices related to the set value (in my case mouse and keyboard stop working. In my case I uninstalled the Setpoint software, manually removed all Logitech keyboard/mouse/sound drivers via Device Manager, and then reinstalled and solve the problem itself. In your case, if you do not have a Logitech sound system, you should be able to solve the problem simply by manually deleting these Logitech audio drivers and reboot, then updates driver for your sound card from the website of the manufacturer of the sound card.

  I found a lot of people have had this problem and uninstall setpoint helped solve the problem. It would be interesting to try.

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• System freeze about 5 minutes after startup. Can move the mouse, but can't do anything else.

  Computer Compaq laptop turned on updates of Windows, firewall Windows, AVG anti-virus, etc.
  He has suddenly frozen 8 months ago - would not respond other than to be able to move the mouse.
  Does not "left/right mouse click" or "Ctrl + Alt + Del" or "power button."
  After a long waiting, pulled out the battery/power supply.

  Restarted in safe mode, was able to run AVG, but froze again.
  Has helped me select the AVG window and move it autour, but nothing else.
  Was not able to click with the right button on the taskbar to make appear the Task Manager.
  Only way to reboot was to remove the battery/power supply.

  Same thing, it is is happening whenever I start.
  System access for about 5 minutes and then freezes.

  I am able to get into the system at the start restore.
  Have a lot of personal photos on the laptop.
  Please provide a solution so that I can extract the photos and then restore the phone to factory settings.

  Thank you.

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1 in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  http://www.Compaq.com/country/cpq_support.html

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their way of doing recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner

• Computer suddenly does not recognize the mouse.

  Mouse frozen earlier this evening. Tried to reboot the computer, but the mouse icon is stuck on the same position on the screen. I tried two other mice, USB connection or wireless all plugged into several USB ports. USB power lasers on mice, but there is no movement for the icon. Any help would be appreciated.

  Try a PS/2 mouse.

  Also, make sure that the other devices (except the mouse) on this port works fine or not?

  S.Chatterjee

• the mouse freezes and or takes a long time to respond to mouse pads (laptop).

  Just started happening today. My laptop mouse works then freezes then it seems to answer but very slow. The mouse generally stays frozen if long I can't get concrete results. I closed and it works for a short period and then freezes again. Someone has an idea?

  You can do system restore to the time worked. mohanad

• Problem starting el capitan (sierra) - built-in keyboard and the mouse do not respond

  Hello

  I have a 2015 macbook pro (SSD 256, 16 GB of RAM last el capitan updated) with a wired problem.

  I use it mainly to a cinema monitor and I use wireless keyboard and mouse (office installation program), and of course as a stand-alone laptop when I'm not at my desk.

  When I put the laptop to sleep, everything works fine when I wake up.

  but, if I'm away from the office and I have to restart my laptop, here is the problem.

  The boot process is very very slow, there is no edge, and when I finally have the screen to unlock the safe, the keyboard and the touchpad do not react. Actually, that's not exactly true, they are so slow that they are unusable and get caught quickly, all gel. So I can't unlock and complete the boot. My laptop is unusable ;-(

  At this point, I get a message that if I forgot my password I just need to reboot by pressing the power button, and I'll be able to reset it.

  When I do this and aprΦs the dΘmarrage that more slowly than usual but ok, I get another screen with several options of problem solving. One of them is "keyboard not responding do not. When choosing this one, it asks if you want to remove safe. I tried and everything was back to normal.

  later, I delivered safe and I had the same problem again. I did the thing to be able to restart again and improved to sierra in the hope that it would disappear. However, the problem is still there.

  I thought I could try to restart my office to see if my keyboard and wireless mouse would still work. Indeed, even if responsiveness was not normal, I could unlock and fill the chest.

  I have the impression that my laptop always "believe" it is on my desk, linked to my screen (probably the reason why I don't hear the Bell) and to my wireless K & M.

  It's really annoying and I hope someone has a solution.

  Thank you very much

  best,

  Alex

  I'm having a similar problem with macOS Sierra which I didn't have with El Capitan.  I can possibly move the cursor on the power button and turn off (no), but I must be patient because the keyboard and trackpad are only for a fraction of a second, which only allows me to move the mouse slightly.  After he stop and start back up, everything is perfect until I tried another reboot, and then I'm back to the beginning.

  I tried to reinstall the operating system, reset the SMC, resetting the NVRAM, reboot in SafeMode... nothing worked so far.

• The keyboard and the mouse no longer works to update you Sierra

  Hello, I upgraded to OS Sierra and I began to spend more and suspending Notepad, then I do not recognize their keyboard and mouse notbook. It forces the walk outside and then worked, but after a few days I don't work any more.

  Thank you

  The keyboard and the mouse no longer works to update you Sierra

  Hi gnardone,

  Thanks for posting in the Community Support from Apple. I understand that you are having problems using your mouse and your keyboard after the update for Sierra. View the work of keyboard and mouse are crucial for your Mac, so I can understand how this is a problem for you. I'm happy to offer assistance.

  You are having problems with the keyboard and the trackpad that are part of your MacBook or you are having problems with a keyboard and an external mouse? I recommend taking a look at the article below.

  If your Apple wireless mouse, keyboard or trackpad doesn't work as expected

  If you're still having trouble, let us know what kind of mouse and keyboard that you are having problems with and what you have tried to solve this problem.

  Best regards.

• Is it possible to change the sensitivity of the mouse in the sierra?

  Is it possible to change the sensitivity of the mouse in the sierra?

  Open system preferences > mouse

  See: Customize your mouse > the basics of the Mac: set your preferences - Apple Support