the paintings... Printing errors

I can not print anything on the web, I've tried troubleshooting, but they confuse me more, I can do a test page for the printer only, can't do any of the computor... He has always worked, but can't seem to find a solution, the pilot stated that it worked properly.

Hello

As you said that you are not able to print the test page for the pc, check the following:

1. check if the printer is online and not break.

--> Start-> settings-> printers->, double-click your printer-> printer click-> check for any tickmark next to break (there should be no tickmark). Check the title if it says "Unable to connect" or "offline".

2. If above is everything is OK, try to connect to the other USB port.

Let us know if you are able to get your printer working or face the problem after these steps.

Tags: Windows

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