the print cartridge cradle is stuck. Clear Jam then press ok
I did all the prelim stuff to recify this error message, but no joy. What can I do before I send my printer photosmart 7900?
If you've done everything in this document, you did everything you can before you send it off. Hope that helps.
Tags: HP Printers
Similar Questions
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Photosmart 8450 - "transport print cradle is stuck clear jam, then press ok.
AAACCCKKK! "transport print cradle is stuck clear jam, then press ok" is the message I get. I have no jams, I see. I did a soft reset and a hard reset nothing helps. Help
Thank you very much for your time, I know you're probably pulling your hair with all the snot and boo hoo... But I solved the problem myself. I'm not a fan, or I'm a computer nerd of 'wannabe '. I've been in this business for 18 years and has 3 stores myself.
I certainly appreciate all the time you've taken this problem! Congratulations are simply not enough!
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Error printer mechanism: the print cartridge cradle cannot move
HP Officejet Pro 8500 has 910g
The printer will not print: the message is: error printer mechanism: the print cartridge cradle cannot move. Without the cradle of the cartridge and press ok.
How free the cradle of the cartridge? I sent a message to 13:30 and I got a notice that they will contact me within the hour, he is now almost 19:00 and nobody sent me back. Help
Try the steps in this troubleshooting page.
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Error message shows ' clear cradle Jam then press OK "how to clear the jam from cradle?
Hi Pat - if there is damage to the pulley, you're probably better off scrapping of the printer (my opinion). With low prices on new printers, as well as better features and quality prints, it probably wouldn't bother to try to fix it.
That said, if that is the impression, just nothing readable, it could be another problem. You could try to unplug the cable that connects the computer to the printer and reconnect it at both ends. Sometimes a bad connection or a bad cable can cause the printer to print completely unreadable text.
Hope that helps.
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HP Officejet 6300 all-in-one
Mac OS X Snow Leopard
message: 'transport jam'... open door, clear jam and press OK
Sometimes, I have to do this many times before it will work.
Hello
This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.
Good luck!
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Replace the print cartridge 8600
I am trying to replace the black ink cartridge. When I open the door on the front of the printer, nothing happens. The printer cartridge door does not move and is inaccessible. The printer seems to be on. The green light is fading power on and off.
Hello saratoga1,
Thanks for the reply!
I'm glad to hear that you solved the problem with a reset of the power (in the above troubleshooting guide Solution). Please select "Accept as Solution" 2 Message above for other members of the community can find our thread to see the appropriate link to solve this problem.
Thank you!
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Aligning the print cartridge HP PSC 1500 series printer
I just installed a new ink cartridge and try to align. When I open the HP PSC 1500 Setup page, it gives me the option "align cartridge". When I click on it it opens a dialog box titled 'printer properties '. There is no information on how to align the cartridge.
Thanks for your reply. It didn't really solve my problem. As I've mentioned before, I tried to get the 'how' info from the HP PSC 1500 series control page that displays a link to "aligning the print cartridge. By clicking on this link opens a dialog box that has nothing to do with the alignment of the cartridges. It was not very useful, but eventually, I remembered what I had to do was insert the alignment sheet and press "scan."
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print size too large after changing the print cartridge
Sounds like an easy fix should be up there, but I'm not super computer savvy... after that we changed the print cartridge for the first time with this printer (and who knows what may happen after when my husband tried to fix it), the font of printing is too large AND prints a blank page of paper before the actual page prints with a font that is too large to fit properly on paper 8.5 x 11 inches. Normally, there are all the parameters that must be set after simply change an ink cartridge? Help!
Hi Wendy,.
You can also check: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=au&lang=en&product=4089468&
I hope this helps.
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Aligning the print cartridge HP Photosmart C7280 Print failed - prints in everything but black
When I print, it comes out in pink/red.
I bought all new ink cartridges and done a master reset and I still get the error that does not have the print cartridge alignment.
Hello
Please try the step and then try alignment process listed below.
on the screen of the printer.
- Press the key SETUP (key), then
- Then press TOOLS,
- Press the CLEAN print head / cartridge.
Make sure that the ink cartridges should be at least 25% full.
Note: you need to repeat the above steps 2 - 3 times.
If issue still persits, it could be a defective black cartridge or print head. In which case you could call the HP Technical Support for assistance.
If you are in the United States, the toll free # is 1-800-474-6836.
If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.
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4380 all-in-one printer does not detect the print cartridge
My all-in-one printer (model 4380 vivera, bought in Switzerland) does not detect the print cartridges. I traded the color cartridge with that of another, older than I was and now everything is fine. I don't know when, this problem will arise again. The last time I was so frustrated that I bought another printer (HP 2050) which seems to work without problems. I have unplugged, replugged and clean the cartridges with filtered water. The problem may arise at any time. Help, please. Thank you.
I'm sorry you have a problem with your ink not detected.
The problem may be because the printer is of the Switzerland and the ink cartridges are NOT. The printer will only accept cartridges of the same region/country.
For example, if you are in the United States and buy a printer and the cartridges come from GERMANY, he cannot read. Will suit most, but some of the contacts are different causing not well read the cartridge from the printer.
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I really need help. I need a picture of the 2 springs of voltage silver located behind the printers in the printer cartridges. I followed most of the instructions to clean the print heads available on this forum, but has failed to take a picture of them so I do not know where to install the. I would really appreciate a photo. Help.
PORF kindly sent a picture to me and I was able to go back to the printer. I took a photo to someone else who failed to take a picture while following the instructions on the following post: http://h30434.www3.hp.com/t5/Inkjet-Printing/My-Officejet-4620-will-not-print-the-black-ink/td-p/2235905
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Date on the print cartridges - it is the production date or the expiration date?
Date on the print cartridges - it is the production date or the expiration date?
15 HP or HP 78 cartridges.
15 and 78 cartridges do not expire in the sense that they will not be able to print after a certain date. The date printed on the body of the cell is the expiry date of the guarantee. This date is six months after the "install by" printed on the packaging of the cartridge comes and is two years after the date of manufacture. See this page for more details.
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HP psc1350 all-in-one: check printer cartridge error will not clear
In the middle of printing of the check print cartridge light error came. The cartridges are faily new and there has been no discoloration. I tried to remove and reinsert the cartridges, disconnect the printer from the computer, disconnect the printer, press Cancel. Error will not clear
Hey @dennisc10,
Welcome to the Forums of HP Support!
I understand that you have some problems with an error light on your PSC 1350 all-in-one printer. I can help you with that.
To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve the blinking lights on the printer.
If after following the above you still can not clear the error, the printer needs to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.
Please let me know the results after following the above. If you are able to solve the problem or reach some resolution, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
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Product name/number - Deskjet 1000 printer J110 Series
Operating system - Windows 7
No error message, I can't get there
No changes, he just arrived by mail
The installation sheet says to remove the ink cartridges before pushing the transparent tape.
There is a clear pink band which I couldn't remove a little bit of a corner and have toner all over the fingers to do. The band is perhaps too dry, be flexible, but I can't do it. What can I do?
I have not tried the printer connected to my computer again, because I did not get that far in the installation instructions.
Hi gmaharriet,
Looks like that you actually remove the strip of copper flex of the cartridge. Remove more of the band with blue or pink tab is not covered by the warranty of the cartridge. You will need to purchase a new cartridge to complete the setup of the printer. Take a picture of the cartridge and then attach it to this post.
Please see the following for a good removal of the protective film.
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Analysis without the printer cartridges
How can I scan an image to a .pdf file if the color cartridge is empty. Cannot get replacement cartridge message. I need to print only the scan to a file.
If the printer offers errors in ink, the printer does not other portions so that in an error state. Printers go through a self control to the power upward and it will not be the feature if it mistake when one of the parties. Portions of the audit itself is the ink system.
Jason
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