The Segment count problem

Hi guys,.

I have a problem with the segment count.

For example I want to count the customer on the fact table to ANSWER, one answer per channel and answer MAIL dates > 2009-03-11.

On the segmentation module, I create a segment:

Start with RESPONSE_METOD = "E-MAIL address" (customer account 107)
Keep the RESPONSE DATE > 11/03/2009 (customer count 12)

TOTAL SEGMENT 12 customer. It is wrong because the correct answer is 7 client.

Instead

If I create one "level of segmentation", as follows, it is working:

Start with RESPONSE_METOD = "E-MAIL address" and the RESPONSE DATE > 11/03/2009 (TOTAL 7 customer COUNT)

How is possible? I'm trying to generate the log file to find the query but I get the error "no paper found" (SPR file I updated logging level 2 for the user)

Direct them best for a few suggestion

Good bye

Hello user.

Try to set the log level = 7 for the user to the RPD, then save the RPD, clear cache in the RPD and the presentation of the services and run the query again. This should allow that you go to see the log in "settings > Administration > manage Sessions.

Once you do that, maybe you can paste the log in your next post and we can better address the question?

I hope this helps and please give points if you found it useful!

Kind regards
Jason

Tags: Business Intelligence

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