The sound on my computer has stopped working. I went into sounds to check and it seems fine. People can hear me when I'm on the video but I can't hear them.

cannot get sound on my computer

Hello Ancon,

Thank you for your message.  Which application you use during your video chat?  Most likely, it is a wrong parameters, either on your end or the other person's computer.
We can't wait to hear back on your part.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • My Hotmail watcher has stopped working since last week. I uninstalled and reinstalled several times different, but it did not help

    My Hotmail watcher has stopped working since last week. I uninstalled and reinstalled several times different, but it did not help

    Sorry, I should have told you how to install it.

    • Click on the orange button Firefox > Modules > Extensions > click the settings next to the bar (screwdriver and key intercroisées) search, click install the module file them find the file that you downloaded and it open it. It should bring up a box that says install now. Do so if she asks you to restart Firefox, do.
  • "First Pro CC 2014.2 has stopped working" after a few moments of running and usually after you import a video clip.

    "First Pro CC 2014.2 has stopped working" after a few moments of running and usually after you import a video clip.

    I use a Lenovo T440p with Intel Core i5 @2 laptopp. 60 GHz, 8 GB of RAM. Windows 7 64-bit with Service Pack 1. Intel HD 4600 graphics card. All the drivers are up to date.

    All other non - CC Adobe video editing programs work.

    Help, please. Thank you.

    Dennis,

    Changing the video rendering engine should have solved the problem. Is it still pending?

    Thank you

    Regalo

  • Pavilion TouchSmart 23 all-in -: computer has stopped working!

    Good then yesterday I rebooted my computer and when it started to load the hp logo came and it's just... stayed there! I can't upload a picture at the moment, but it's just a black screen with a blue hp logo. Is something wrong with it?  Please help (the reason why I rebooted, it was also because I wasent download anything)

    Hello @Cilote12,

    I understand that your computer Windows 8 is freezing at the HP Logo during startup. I'm you provide a HP support document: computer does not (Windows 8), which has the necessary steps in order to solve this problem. I suggest review you the document and apply the measures contained in.

    I hope this helps. Thanks for posting on the HP Forums. Have a wonderful day!

  • HP Pavilion: Before port USB on HP desktop computer has stopped working

    My HP desktop computer is about 2 years old and has two USB ports on the front and a number on the back. I had no problem with any of the ports until I used a USB in the port now broken and caused a power outage that now this port doesn't recognize any USB device.  It says "USB device not recognized.  The last USB device you connected to this computer worked badly and Windows does not recognize. »

    I tried to uninstall and reinstall the USB ports on the Device Manager and have lived all the suggestions on the HP support site and the Microsoft support site. The defective USB key must have caused damage to the track. I hope you can suggest something that I can do to get it working again.

    Hello

    The only port on the front is damaged. The USB key must have damaged only this USB port. I'd like to reuse this memory bar.

    You need to replace the USB module, two ports USB 3.0 of housing as the two front ports use the same module and connections to the motherboard.

    You will probably need to go to HP for the part.

    You should be able to get access to the component by removing the front bezel. Remove the side panel also. You should see the connection of the cable and add him the USB 3.0 connector front on the motherboard.

    Jay

  • Computer has stopped working properly after a Norton updated.

    Yesterday, my computer did a update of Norton, and since then I can't use my computer.  I double click on an icon & it just "chew" and does nothing.   Then I try & press "CTRL/ALT/DELETE" to stop this & nothing happens.  Or, other times I double click on an icon and nothing happens.   Rebooted the computer several times & still nothing.  I have Windows XP.  I want to just bring the computer back to 2 days ago & everything goes back to how it was.

    What Norton product and version do you use?

    You can try the system restore to go back a few days. But first you need to disable the product Tamper Protection Norton.

    See:

    http://support.Microsoft.com/kb/306084

    http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  • "Gteko Brkr Svcs application has stopped working" error message when you try to connect to the computer

    When I connect I get this error "Gteko Brkr Svcs application has stopped working" my screen will become gray before all load.

    I can't find anything online about this.  Can someone help me?  Thank you!

    Hello

    1 did you changes to the software to the computer before the show?

    Start the computer in safe mode and check if the problem persists or not, if the question does not persist then perform the clean boot and check whether the problem is resolved or not.

    Was: start the computer in safe mode

    Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

    Start your computer in SafeMode (Windows 7)

    B: Perform the clean boot and check if the problem is resolved or not.

    To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    Note: perform step 7 to reset the computer to start as usual after the boot process.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Hope that helps.

  • HP CSI Shell has stopped working - cannot install the printer driver

    I just bought a printer LaserJet MFP M127fw Pro, but the installation of the pilot program still crashes. I tried 3 different modes of driver installation: the installation CD install HP Smart (USB) and download online, but I keep getting the same error.

    10-15 seconds after I start the driver installation, a pop-up Windows appears, advising me that:
    "HP CSI Shell has stopped working".

    I called HP customer care and they post in the computer section of the Support Forums.

    Does anyone have a solution to this problem?

    I have a HP Media Center PC with Windows 7 64 bit.

    Update:

    I tried the feature "Add a printer" windows default in Control Panel, and my printer is finally functional - only when used wireless. However, if I connect the USB cable from my printer, it will be recognized as a different printer and always unsuccessfully installed the drivers for it.

    If it works wirelessly, it is good enough for me.

  • Windows Mail has stopped working when I close the program

    After using Windows Mail successfully, I close the program by clicking on the cross at the top right and immediately a box appears saying that Windows Mail has stopped working. Then, Windows Mail opens again and can be stopped as usual without the warning that it has stopped working.  How can I prevent the box "Windows has stopped working' appearing and restart the program?

    Hello

    1. have you made changes on the computer before this problem?

    2. do you get any error code or error message?

    I suggest you to try the steps in the following Microsoft article and check if this may help.

    Solve problems with Windows Mail:

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Mail

    Hope the information is useful.

  • My computer says my WMI provider has stopped working and my McAfee has stopped as well

    I tried to do a system restore and it will not let me... keeps my upcoming WMI provider has stopped working and my McAfee has stopped working as well... tried redownloading and nothing happens

    Hello

    You can determine exactly what causes most of the problems by following the steps below:

    1 put the computer into safe mode and see if the problem persists, see the below mentioned link to start the computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

    2. If the problem is not repeated in safe mode, there is probably a startup item or service is causing the problem. Follow the steps on the following link to locate the item or service responsible for the error:

    http://support.Microsoft.com/kb/929135

    Kind regards

    Gaurav Prakash - Microsoft Support
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I installed the update to CC on my PC and it has stopped working.

    The other day I installed the update for Creative cloud on my PC (Windows 8).  It has stopped working completely.  I tried to uninstall and reinstall the program several times.  Whenever I uninstall it, Windows says it can't be uninstalled correctly.  When I reinstall, the icon returns on my desktop but when I try to open anything that happens.  I need this program to download Photoshop and I'm VERY frustrated.  Any advice will be appreciated.

    Sign out of your account... Uninstall... to run vacuuming...

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the vacuuming after uninstalling and prior to the relocation is necessary

    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    -Restart your computer... Sign in to your account... Reinstall

  • "Adobe Acrobat DC has stopped working" shortly after I open the program without doing anything

    Recently I bought Adobe Acrobat DC and installed on my machine. However, it's very weird: whenever I open the program, just in a few seconds a Windows System Message will appear "Adobe Acrobat DC has stopped working".

    I tried to uninstall and install all programs PDF on my PC several times (including your Acrobat & reader DC as well as other like Foxit Reader PDF viewers), but the problem persists.

    I also tried the "repair install" under the two menu 'Help' so that in the Control Panel, but did not work as well.

    Could I get a response? Don't want to lose my subscription each month.

    My PC is Windows 7 Service Pack 1. It is 64-bit.

    Hi Omegaman22,

    Try this: -.

    1. do you have the preview pane enabled in file Explorer? If so, you can temporarily disable it to see if the problem goes away? On Windows 8, in Explorer, go to the view tab, and if you press the button "Preview Pane", UN-press it. On Windows 7, upwards to the right (to the left of the help icon) there is a button "show preview pane." UN-press it.

    2. ensure that the following directories exist on your machine. If this isn't the case, please create them:

    C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

    C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

    Replace USERNAME with your username.

    Is - do this 1 or 2 to solve this problem?

    Kind regards

    Nicos

  • My j3680 solution Center has stopped working. I can print and fax manually. I downloaded the full

    My j3680 solution Center has stopped working. I am able to print and fax manually but can't scan. My system is windows 7.

    The 3680 is an officejet all-in-one.

    Hi mahroch,

    The first thing to do to solve this problem would be to run printing HP and doctor Scan. It is a quick and simple tool that diagnoses and solves many problems of printing, scanning and connectivity. See the following link for more information on downloading, installing and running this tool:

    http://goo.GL/SGZxs

    Let me know if this solves the problem, and if not, what the tool provides.

  • try to uninstall antivirus but before it's over says windows program has stopped working, send the report and closes. Not allow me to complete uninstallation.

    Is avast and I turned off but windows is not allow me to uninstall it. whenever I try, I reaches the end of the uninstall and windows says that avast has stopped working, he tries to find a solution, and then forces me to close the whole process. am I missing something here? How can I uninstall this antivirus please? I looked around everywhere through troubleshooting and there not all that is useful.

    Hello

    Download and use the Avast Uninstall Utility on the link below

    http://www.avast.com/uninstall-utility

  • My thunderbird (windows 8) essentially has stopped working. More than one minute to open an email - all other functions have similar delays. What should I do?

    For some reason, thunderbird (windows 8) essentially has stopped working. More than one minute to open an email - all other functions have similar delays. I tried to archive, but I get a message that says that a script has stopped working. He does the same in thunderbird safe mode. My old computer (XP) works very well. I can't find my profiles on windows 8 to rebuild the database world.

    Follow-up: McAfee was the problem. I contacted them via chat. Remotely, they took control of my computer and changed the settings. TBird works fine now.

    Thank you for all your help.

Maybe you are looking for

  • Why my 'new' Menu button looks like this?

    http://IC.pics.livejournal.com/trickykitty/5924549/50028/50028_600.PNG I can get to General gripes about it being on the right AFTER I understand why he is messed up in the first place.

  • Satellite A200 - internal microphone does not work?

    Toshiba Satellite A200-1YU, model No. PSAE3E-06201VRU, Windows Vista 32-bit SP2 I can't get working internal mic - no sound is recorded using sound recorder or Skype (external mic works if connected to the outlet of the façade).Realtek HD driver 6.0.

  • WiFi does not work on Iphone5

    Since the upgrade to iOS 9.2, wifi doesn't connect. I rebooted, restored from a backup, no joy. The iPhone connects to iTunes (windows) OK. Should I restore the OS? TIA

  • Extra disk is not available

    Hi, I have a 2009 HP PAVILION P6214Y desktop computer, and I'd love to reset it to the factory with the original OS settings. I don't have the original OS disk I received with it, even if I've never had one in the box of. (Windows 7 Home Premium x 64

  • How to create a Windows XP USB Bootable Disk with file .iso Windows?

    I have a notebook without DVD ROM. I have to restart my notebook with usb drive. I don't know how to make my empty usb drive bootable. I already have an .iso windows image file?