The system stops responding at the Welcome screen

After login, the system freezes at the Welcome screen.  Is it a hardware problem or a virus, a resolution to this?  I have Vista Business on a Dell Vostro 1000 that I bought in 2008.

Thank you very much for your answer.  Regarding your first method, F8, I already did, but even in Safe Mode, after login it goes to the home screen and stays there.

Do you recommend that I'm trying to do a "Startup Repair disk?

Hello

I see that you have already tried to enter Safe Mode.

but Safe Mode stops at the Welcome screen too

Use the startup repair method on that I advised you

manufacturing and usage of a startup repair disk are your other option

the link below is how to download and get a vista disk startup repair, which you can start from the

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

http://www.bleepingcomputer.com/tutorials/tutorial148.html

to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

Change boot order it do dvd drive 1st in the boot order

http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

Tags: Windows

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