Cannot load help and Support Windows as file registery HELPCTR. EXE is missing how restore?

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• Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

  Original title: help & support

  When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

  Hi EdwardBahr,
   
  -Remember to make changes to the computer between the calendar when things worked fine and now?
   
  Try the steps listed in the following article and check, if it helps in fixing the issue:
   
  You cannot open the help and Support Center in Windows XP
  Cannot load help and Support Windows

• on xp family. Windows cannot open help and support because a system service is not ongoing enforcement.

  Windows cannot open help and support because a system service is not ongoing enforcement. to resolve this problem, start the service called help and support

  lhthomas,

  Welcome to the Microsoft Answers community.

  In doing research, I found this article in which people have found a solution:

  Help and support-Service not started

  I hope this helps.

  Lisa
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• HH.exe crashes - lost connection to the online help and Support window

  HH.exe crashes - lost connection to the online help and Support window

  SYSTEMATICALLY, FOR MONTHS, WHEN I SEARCH WINDOWS HELP I got THE MESSAGE.

  "You have lost your connection using Windows and Support website. . Try to connect again. "
   

  Windows Error Reporting shows several times:

  1. HH.exe hangs and does communicate with Windows
  2. MsSearch TerminateProcess & #x000d
  3. ApphelpSoftBlock & x000d #.

  I have no problem connecting to Windows Web sites otherwise or to other sites on the web.

  Can someone tell me how to fix this?

  (I'm running VISTA 32 bit)

  Hello

   
  This behavior is caused by a corrupted or damaged HH. DAT file.
  
  This may occur if Antivirus or a firewall, you have installed the program it blocks.
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks

• Help and Support Windows has encountered a problem

  Original title: HELP, SUPPORT, MAINTENANCE, TROUBLESHOOTING

  RUNNING WINDOWS 7 NO HELP NO UNABLE TO RESOLVE SUPPORT ISSUES. IMPOSSIBLE TO CHECK MAITANCE. GET THE ERROR MESSAGE. THIS IS THE MESSAGE I GET...

  Help and Support Windows has encountered a problem

  You might be able to solve the problem by restarting Windows Help and Support.

  If the problem persists, try the following:

  1. Search Help topics online on the Windows Web site.

  2. Contact your computer manufacturer or Support technique Microsoft for assistance. There might be a problem with one or more Windows system files or folders on your computer

  Hi Mokovdcone,

  ·        Exactly when you receive this error message?

  ·        You did changes to the computer before this problem started?

  ·        Were you able to access help and Support earlier on this computer?

  However, I suggest you look into the file Event Viewer if there are other important messages/error codes related to the issue.

  See the link below for more details:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  You can also follow the steps below and check if it helps.

  Steps 1

  You can try to download and install Windows Help program (WinHlp32.exe) as a workaround and check it it helps solve the problem, please visit the link below to download WinHlp32.exe for Windows 7.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=258aa5ec-e3d9-4228-8844-008e02b32a2c&displaylang=en

  If you have problems when installing the Windows Help file, please see the link below.

  http://support.Microsoft.com/kb/917607

  Step 2

  You can try running the following commands in elevated command prompt and see if you can help and support the windows properly.

  Follow the steps below:

  a. open the start menu, click programs principally made, select accessories.
  b. right-click on command prompt, and then click "run as administrator".
  c. type the following commands in the DOS prompt window and press ENTER at the end
  of each line:

  Regsvr32 msxml3.dll/u
  Regsvr32 msxml3.dll
  Regsvr32 /u msxml6.dll
  Regsvr32 msxml6.dll

  Regsvr32 jscript.dll
  Regsvr32 vbscript.dll
  Regsvr32 mshtml.dll

  Restart the computer and try to access help and Support.

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Help and Support Windows keeps popping up.

  Windows Vista Help and Support Windows keeps popping up. I've got One Care antivirus and I do not know what is the cause of the problem. I restarted my laptop, it disable it in the options available in the settings of help and support, but no results. It's always the same. Help, please

  Updated answer:

  Try this:

  The reason may be spyware or adware or... If it is unexpected, if not, there is a problem with a Microsoft program.

  So try scan your pc using:

  http://www.Malwarebytes.org/ very good Anti malware

  http://www.SUPERAntiSpyware.com/ very good Anti Spyware (for scanning)

  http://www.Safer-Networking.org/en/SpybotSD/index.html (for scanning)

  Hitman Pro! http://www.SurfRight.nl/en

  use for protection:

  http://www.JavaCoolSoftware.com/SpywareBlaster.html (very good for protection)

  Try using another antivirus that could do! Not sure! Avast (recommended)
  or scan online like Trend Micro, we're pretty good!

  I hope this helps!

  Please also visit my blog here http://safeworldwidewebsurfing.blogspot.co.uk/

• Keep the help and support window always on top

  It's amazing to me the problem is often to find information to help on a simple topics in Microsoft Help and Support.  For example, as new Vista, I spent over an hour looking for the Protocol parameters to keep my window help and Support, always on top while I'm trying to follow his instructions on a topic.  All the variations of 'always help and support window always on top' I used, in the help on the computer, offline were in vain.

  So, can someone answer for me I do this?

  Hello

  1. you try to set this option on any particular application or with Microsoft word?

  If you try to set this on Microsoft word, you can read the following article and check if it helps:

  http://Office.Microsoft.com/en-us/Word-help/work-with-the-Help-window-HA010062279.aspx

  If you need additional support regarding keeping this option in Office programs, you can post your request in the bodies of the Office.

  Check out the link:

  http://social.answers.Microsoft.com/forums/en-us/Group/Office

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• The Windows Help and Support window appears without reason

  original title: THE HELP AND SUPPORT WINDOWS

  How can I prevent the Windows Help and Support window popping up? My laptop came back from en Acer wh that the keyboard had to be replaced from this window opens at random. When I close it and pop back up again. This happens several times before it stops.

  Hello

  You can try methods below and check if it helps:

  Method 1:

  You can try to perform the clean boot and check if the problem still persists to see how to perform the clean boot, click the link below and follow the steps in the Kb article.

  http://support.Microsoft.com/kb/929135

  Warning: After using the boot is a way to solve your problem step 7 follow-up to reset the computer to start as usual.

   

  Method 2:

  I also suggest you to run a scan antivirus online free from Microsoft Web site.

  one) to scan online for any virus threats

  Click: http://onecare.live.com/site/en-us/default.htm

  (b) click on "Security Scanner" and select "full analysis of the Service.

  You can download free antivirus Microsoft Microsoft Security Essential . Click on the link to download Microsoft security essentials: http://www.microsoft.com/security_essentials/

   

  Hope this helps,

• Tab help and Support Windows guard arise & opens immediately at the close.

  Why Wndows Vista Home Premium 32 bit Dungeon Opening help and Support Windows automatically and appears again immediately after closing? This is on a Dell Studio 1535 laptop which is about 1.75 years.

  Sounds like a stuck F1 key. Contact Dell technical support and get a new keyboard. MS - MVP - Elephant Boy computers - don't panic!

• Windows Help and support window Pop Up on startup

  Whenever my Dell laptop starts the window help and Support Windows opens. There are no settings to turn it off, and I can't find in startup tasks or in the list of Services

  Hi Beyers,

  Thanks for posting your question in the Microsoft Community.

  It appears from the description of the problem, that when every time your laptop Dell starts, the window help and Support Windows appears.

  I imagine the inconvenience that you are experiencing. I will try to help you in the matter of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following question:

  . Did you recent hardware or software changes to your computer before the show?

  There may be some conflicting third party applications interfere with your computer for the origin of the problem. It is best if you follow the steps below and mark the question.

  Step 1:

  Start the computer in safe mode and check if the problem persists by following the link below.

  How to easily enter the mode without failure in windows 8? (One-click series)

  http://support.Microsoft.com/kb/2809468

  If the problem does not persists in Mode safe mode, and then perform a clean boot.

  Step 2:

  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8:
  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to start your computer in normal mode by following these steps.

  a. t Starscreen, type in msconfigand press enter.

  b. on the general tab, type or click the Normal startup option.

  c. press or click on the Services tab and uncheck hide all Microsoft services, and then press or click enable all.

  d. press or click on the Startup tab, and then press or click Open the Task Manager.

  e. in the Task Manager, select all your startup programs and then press or click OK.

  f. When you are prompted to restart the computer, tap or click restart.

  I hope the above information helps you and your response is very important for us to ensure a proper resolution.

  In the future if you fall on any question relating to Windows, please do not hesitate to post your request here on Microsoft Community, we will be more than happy to help you.

• I can't open windows help and support. I get a message saying "windows cannot open help and support because a system service is running, to resolve this problem, start the service named help and support.

  How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

  How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

  Long time since I used XP but I seem to remember that if you do start - run msconfig [back] in my view, there are Services tab there where you can change the aid stopped service to start.

  If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog

• Cannot start Help and support

  Title: vista help and support will not start. message from the Red Cross directs me to this site, but none of the suggestions work. Come on get your fingers out microsoft and solve my problem

  vista help and support will not start. box comes with red cross and a link to the microsoft support. None of the solutions presented work. pressing F1 does not work and I can't find help and I support anywhere on the system. even downloaded winhlp32.exe with no result. solution please.

  Hello

  -What is the exact error message / complete you receive?
  -You are aware of any changes made on the computer before this problem?
   
  Method 1: To resolve this issue, start the Help and Support Center service and set it to automatic. To do this, follow the steps mentioned below:
  (a) click Start, run and type Services.msc.
  (b) double click on in Help and Support.
  (c) to set the Startup type on automatic.
  (d) start the Service.
   
  Method 2: (SFC) System File Checker

  SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  (a) click Startand type cmd in the box start the search.

  (b) right click on cmd in the programs list and then click run as administrator.

  If you are prompted for an administrator password or confirmation, type your password or click on continue

  (c) for the command prompts, the following line and press ENTER:

  sfc/scannow

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7?

  http://support.Microsoft.com/kb/929833

   
  Method 3: Follow the steps from the link below and check if the problem persists.
  I can't open the help that was created in Windows Help format (WinHlp32.exe)
  http://support.Microsoft.com/kb/917607
   
  Hope this information helps.

• Cannot open help and Support on Satellite L30

  I have a new Satellite L30, but can't access MS Help and support on the start menu. He did something in that hard drive active and so on but no help and support screen comes up. I'm sure it was there a few days of ideas?

  Hello

  How about using the System Restore tool?
  If the option help & support has worked a few days ago, so I think he should be able to roll back the BONE until the beginning.
  I think this procedure should help.

  But try to use this path in the immediate window:
  %Windir%\PCHealth\HelpCtr\Binaries\HelpCtr.exe

  For more information, please see this page:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• Cannot open 'help and support '.

  When I click on help and support, I get the error message:
  "Internet explorer cannot download / help.

  How can I fix it?

  Try again when your laptop is connected to the Internet. As far as I know it works if the laptop is on the net only.