Therefore, it is more healthy on my laptop. HP laptop

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  2015-12-03 22:07:55 =.
  2015-12-03 22:07:55 5.9.0.0 EFI diagnostic system has started
  2015-12-03 22:07:55 load white Options
  2015-12-03 22:07:55 acquired SysDiagsBiosData2011 Configuration variable
  2015-12-03 22:07:55 HP thermal diagnosis Protocol not available
  2015-12-03 22:07:55 ID system: 22A 8
  2015-12-03 22:07:55 BIOS HP Image Interface Protocol Version 2.0
  2015-12-03 22:07:55 found 4 4 active processors, Max 4 processors
  2015-12-03 22:07:55 found 1 absolute pointer or protocols
  2015-12-03 22:07:55 0 found UART peripheral path node.
  2015-12-03 22:07:55 found touchscreen device
  2015-12-03 22:07:55 system family: = 2
  2015-12-03 22:07:55 PlatformLang reported as en-US.
  2015-12-03 22:07:55 selected language is currently (eng).
  2015-12-03 22:08:07 Player library initialization.
  2015-12-03 22:08:07 TscPerSecond = 065238C98h
  2015-12-03 22:08:07 installed protocol commands ATA DTDS
  2015-12-03 22:08:07 Found installed DTD ATA commands protocol supporting Packet orders!
  2015-12-03 22:08:07 found 1 hard drive.
  2015-12-03 22:08:07 drive CHIP 0 supported
  2015-12-03 22:08:07 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
  2015-12-03 22:08:07 found 1 optical disc.
  2015-12-03 22:08:07 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
  2015-12-03 22:08:07 ATA Total 2 records found
  2015-12-03 22:08:07 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2015-12-03 22:08:07 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:08:07 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:08:07 1 hard drive Total records found
  2015-12-03 22:08:07 1 total optical disk drives found
  2015-12-03 22:08:07 found 1 hard drives
  2015-12-03 22:08:07 found 1 optical discs
  2015-12-03 22:08:07 ID system: 22A 8
  2015-12-03 22:08:07 system model: = HP Beats 15 Notebook PC
  2015-12-03 22:08:07 system SKU: = K1S17EA #ABU
  2015-12-03 22:08:07 ID system: 22A 8
  2015-12-03 22:08:07 11 Type operating system image:
  2015-12-03 22:08:07 HARD drive 0 model: HGST HTS541010A9E680
  2015-12-03 22:08:07 0 Serial HARD drive: JA100A1F3B5JNM
  2015-12-03 22:08:07 0 ODD model: hp DVD - RW GUB0N
  2015-12-03 22:08:07 STRANGE series 0: M7FEB420920
  2015-12-03 22:08:07 DIMM 0 serial number: 000013A 4
  2015-12-03 22:08:07 DIMM 0 Part Number: AM1L16BC8R2-B1QS
  2015-12-03 22:08:07 BIOS revision: F.43
  2015-12-03 22:08:07 platform Vendor ID: 0 x 1022
  2015-12-03 22:08:07 Platform Device ID: 0 x 1400
  2015-12-03 22:08:07 only a single MEMORY bar (Index 1) is filled on the system
  2015-12-03 22:08:07 found EFI_HP_DIMM_ID_PROTOCOL
  2015-12-03 22:08:07 InitializeCeeLogs - no record found
  2015-12-03 22:08:07 BattInit: Protocol 2010.
  2015-12-03 22:08:07 start graphics system Menu diagnosis
  2015-12-03 22:08:37 quick test of the chosen system
  2015-12-03 22:08:37 calculation time to Test memory
  2015-12-03 22:08:37 total 7399 MB of memory, Free 7285 MB (1865128 Pages)
  2015-12-03 22:08:37 parm buffer allocation
  2015-12-03 22:08:37 case of test Init
  2015-12-03 22:08:37 calculated 0x000000001B9FDAC6 TSC ticks per MB
  2015-12-03 22:08:37 estimated duration total = 2181 s
  2015-12-03 22:08:37 battery test started
  2015-12-03 22:08:37 SmartAdapter: Protocol not available.
  2015-12-03 22:08:37 number of batteries 1
  2015-12-03 22:08:38 BattResetCharger: No.0 (success).
  2015-12-03 22:08:38 BattResetCharger: n ° 1 (success).
  2015-12-03 22:08:41 battery 0 returned 0 x 0000000000000001
  2015-12-03 22:08:42 battery result = 1
  2015-12-03 22:08:42 CPU test started
  2015-12-03 22:08:42 UDM Cpu start test.
  2015-12-03 22:08:42 features BIOS 0x003000093F899880
  2015-12-03 22:08:42 ID system: 22A 8
  2015-12-03 22:08:42 ===========================================================
  2015-12-03 22:08:42 starting CpuDiags.udm version 1.03 built 14 September 2015 10:24:13
  2015-12-03 22:08:42 CpuDiags.UDM full init
  2015-12-03 22:08:49 test complete CPU - result 1
  2015-12-03 22:08:49 Wireless Module check started
  2015-12-03 22:08:49 Wireless Module audit completed - results 1
  2015-12-03 22:08:49 test Board full system - result 1
  2015-12-03 22:08:49 SMART Check started
  2015-12-03 22:08:49 SMART audit end - result 1
  2015-12-03 22:08:49 short DST has begun
  2015-12-03 22:08:53 memory quick check started
  2015-12-03 22:09:02 hard drive DST Code 0: 7
  2015-12-03 22:09:03 hard Drive 0 DST Description: the previous self-test completed having the read element of the test failed
  2015-12-03 22:09:03 tested 20 MB in 10000 ms with 4 processors, the duration of the standardized test is 2000 ms/MB
  2015-12-03 22:09:03 test memory used 5241 Pages
  2015-12-03 22:09:03 check fast memory completed - results 2
  2015-12-03 22:09:03 code DST hard drive 0: 7
  2015-12-03 22:09:03 hard Drive 0 DST Description: the previous self-test completed having the read element of the test failed
  2015-12-03 22:09:03 short completed DST - score 3
  2015-12-03 22:09:03 error code = 0 x 303
  2015-12-03 22:09:03 serial number: 5CD4493T5J
  2015-12-03 22:09:03 guaranteed Start Date: 25/02/2015
  2015-12-03 22:09:03 WarrantyIDString size = 60
  2015-12-03 22:09:03 guaranteed ID = UBV6LF-7HQ7SB-MFPV6K - 60 X 103
  2015-12-03 22:09:03 short completed DST - score 3
  2015-12-03 22:09:03 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:03 0 0 17 0
  2015-12-03 22:09:03 0 0 20 1
  2015-12-03 22:09:03 paired FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:09:43 quick test of the complete system
  2015-12-03 22:09:46 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:46 0 0 17 0
  2015-12-03 22:09:46 0 0 20 1
  2015-12-03 22:09:46 paired FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:09:51 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:51 0 0 17 0
  2015-12-03 22:09:51 0 0 20 1
  2015-12-03 22:09:51 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:09:58 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:58 0 0 17 0
  2015-12-03 22:09:58 0 0 20 1
  2015-12-03 22:09:58 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:11 way to unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:10:11 0 0 17 0
  2015-12-03 22:10:11 0 0 20 1
  2015-12-03 22:10:11 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:22 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:10:22 0 0 17 0
  2015-12-03 22:10:22 0 0 20 1
  2015-12-03 22:10:22 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:31 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:10:31 0 0 17 0
  2015-12-03 22:10:31 0 0 20 1
  2015-12-03 22:10:31 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:36 Road Management of BIOS HP EFI
  2015-12-03 22:10:42 uninstall DTD ATA commands of Protocol
  2015-12-03 22:10:42 out of System Diagnostics
  2015-12-03 22:19:19 =.
  2015-12-03 22:19:19 5.9.0.0 EFI diagnostic system has started
  2015-12-03 22:19:19 load white Options
  2015-12-03 22:19:19 acquired SysDiagsBiosData2011 Configuration variable
  2015-12-03 22:19:19 HP thermal Diagnostic Protocol is not available
  2015-12-03 22:19:19 system ID: 22A 8
  2015-12-03 22:19:19 BIOS HP Image Interface Protocol Version 2.0
  2015-12-03 22:19:19 found 4 4 active processors, Max 4 processors
  2015-12-03 22:19:19 found 1 absolute pointer or protocols
  2015-12-03 22:19:19 0 found UART peripheral path node.
  2015-12-03 22:19:19 found touchscreen device
  2015-12-03 22:19:19 system family: = 2
  2015-12-03 22:19:19 selected language is currently (eng).
  2015-12-03 22:19:21 Player library initialization.
  2015-12-03 22:19:21 TscPerSecond = 065239E32h
  2015-12-03 22:19:21 installed protocol commands ATA DTDS
  2015-12-03 22:19:21 found installed DTD ATA commands protocol supporting Packet orders!
  2015-12-03 22:19:21 found 1 hard drive.
  2015-12-03 22:19:21 drive CHIP 0 supported
  2015-12-03 22:19:21 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
  2015-12-03 22:19:21 found 1 optical disc.
  2015-12-03 22:19:21 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
  2015-12-03 22:19:21 2 ATA Total records found
  2015-12-03 22:19:21 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2015-12-03 22:19:21 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:19:21 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:19:21 1 hard drive Total records found
  2015-12-03 22:19:21 1 total optical disk drives found
  2015-12-03 22:19:21 found 1 hard drives
  2015-12-03 22:19:21 found 1 optical discs
  2015-12-03 22:19:21 ID system: 22A 8
  2015-12-03 22:19:21 system model: = HP Beats 15 Notebook PC
  2015-12-03 22:19:21 system SKU: = K1S17EA #ABU
  2015-12-03 22:19:21 ID system: 22A 8
  2015-12-03 22:19:21 11 Type operating system image:
  2015-12-03 22:19:21 0 model HDD: HGST HTS541010A9E680
  2015-12-03 22:19:21 0 Serial HDD: JA100A1F3B5JNM
  2015-12-03 22:19:21 ODD 0 model: hp DVD - RW GUB0N
  2015-12-03 22:19:21 STRANGE series 0: M7FEB420920
  2015-12-03 22:19:21 DIMM 0 serial number: 000013A 4
  2015-12-03 22:19:21 DIMM 0 Part Number: AM1L16BC8R2-B1QS
  2015-12-03 22:19:21 BIOS revision: F.43
  2015-12-03 22:19:21 platform Vendor ID: 0 x 1022
  2015-12-03 22:19:21 Platform Device ID: 0 x 1400
  2015-12-03 22:19:21 only a single MEMORY bar (Index 1) is filled on the system
  2015-12-03 22:19:21 found EFI_HP_DIMM_ID_PROTOCOL
  2015-12-03 22:19:21 BattInit: Protocol 2010.
  2015-12-03 22:19:21 from Menu of Diagnostic graphics system
  2015-12-03 22:19:26 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:19:26 0 0 17 0
  2015-12-03 22:19:26 0 0 20 1
  2015-12-03 22:19:26 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:19:32 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:19:32 0 0 17 0
  2015-12-03 22:19:32 0 0 20 1
  2015-12-03 22:19:32 set match FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:19:34 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:19:34 0 0 17 0
  2015-12-03 22:19:34 0 0 20 1
  2015-12-03 22:19:34 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:20:14 way to unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:20:14 0 0 17 0
  2015-12-03 22:20:14 0 0 20 1
  2015-12-03 22:20:14 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:20:20 uninstall DTD ATA commands of Protocol
  2015-12-03 22:20:20 out of System Diagnostics
  2015-12-03 22:24:13 =.
  2015-12-03 22:24:13 5.9.0.0 EFI diagnostic system has started
  2015-12-03 22:24:13 load white Options
  2015-12-03 22:24:13 acquired SysDiagsBiosData2011 Configuration variable
  2015-12-03 22:24:13 HP thermal diagnosis Protocol not available
  2015-12-03 22:24:13 system ID: 22A 8
  2015-12-03 22:24:13 BIOS HP Image Interface Protocol Version 2.0
  2015-12-03 22:24:13 found 4 4 active processors, Max 4 processors
  2015-12-03 22:24:13 found 1 absolute pointer or protocols
  2015-12-03 22:24:14 0 found UART peripheral path node.
  2015-12-03 22:24:14 found touchscreen device
  2015-12-03 22:24:14 system family: = 2
  2015-12-03 22:24:14 selected language is currently (eng).
  2015-12-03 22:24:16 Player library initialization.
  2015-12-03 22:24:16 TscPerSecond = 065239F87h
  2015-12-03 22:24:16 installed protocol commands ATA DTDS
  2015-12-03 22:24:16 found installed DTD ATA commands protocol supporting Packet orders!
  2015-12-03 22:24:16 found 1 hard drive.
  2015-12-03 22:24:16 drive CHIP 0 supported
  2015-12-03 22:24:16 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
  2015-12-03 22:24:16 found 1 optical disc.
  2015-12-03 22:24:16 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
  2015-12-03 22:24:16 ATA Total 2 records found
  2015-12-03 22:24:16 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2015-12-03 22:24:16 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:24:16 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:24:16 1 hard drive Total records found
  2015-12-03 22:24:16 1 total optical disk drives found
  2015-12-03 22:24:16 found 1 hard drives
  2015-12-03 22:24:16 found 1 optical discs
  2015-12-03 22:24:16 ID system: 22A 8
  2015-12-03 22:24:16 system model: = HP Beats 15 Notebook PC
  2015-12-03 22:24:16 system SKU: = K1S17EA #ABU
  2015-12-03 22:24:16 ID system: 22A 8
  2015-12-03 22:24:16 11 Type operating system image:
  2015-12-03 22:24:16 0 model HDD: HGST HTS541010A9E680
  2015-12-03 22:24:16 HDD 0 Serial: JA100A1F3B5JNM
  2015-12-03 22:24:16 ODD 0 model: hp DVD - RW GUB0N
  2015-12-03 22:24:16 series 0 ODD: M7FEB420920
  2015-12-03 22:24:16 DIMM 0 serial number: 000013A 4
  2015-12-03 22:24:16 DIMM 0 Part Number: AM1L16BC8R2-B1QS
  2015-12-03 22:24:16 BIOS revision: F.43
  2015-12-03 22:24:16 platform Vendor ID: 0 x 1022
  2015-12-03 22:24:16 platform Device ID: 0 x 1400
  2015-12-03 22:24:16 only a single MEMORY bar (Index 1) is filled on the system
  2015-12-03 22:24:16 found EFI_HP_DIMM_ID_PROTOCOL
  2015-12-03 22:24:16 BattInit: Protocol 2010.
  2015-12-03 22:24:16 from Menu of Diagnostic graphics system
  2015-12-03 22:24:19 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:24:19 0 0 17 0
  2015-12-03 22:24:19 0 0 20 1
  2015-12-03 22:24:19 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:24:42 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:24:43 0 0 17 0
  2015-12-03 22:24:43 0 0 20 1
  2015-12-03 22:24:43 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0

  Hi Jason,

  The hard drive is indeed a failure and needs to be replaced - just contact HP and make arrangements for this under warranty.

  The section of the report you cite is UBV6LF-7HQ7SB-MFPV6K-60 X 103 because this will confirm the diagnostic failure with software HPs.

  If you live in the United Kingdom, contact HP here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• HP laptop - 15-f162dx: card MOTHER UPGADE

  I want to improve my laptop HP 15-f162DX the biggest CPU is there so I replace motherboard out there that will fit this laptop so that I can to get my CPU I3 I5 or I7 CPU or if it is posible can I just pop in a new I5 or I7 CPU into the motherboard I already have.

  Hey @NiteLife,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked into your problem on your laptop HP 15-f162dx and interest to replace the CPU. It shows me that all is integrated to the motherboard. Therefore, only to be changed if you have deleted and change the motherboard.  Sometimes, the replacement part is more than the original laptop. It doesn't show me in your manual specifications something that is compatible.

  Upgrading the Ram would be something that can help with the speed. Here is a link to your manual page 30 for reference numbers.

  Thank you.

• HP Pavilion 14-v016tx: upgrade: laptop HP Pavilion 14

  is this model supports an upgrade?

  (e.g., processor, graphics card & etc.)

  Hey @YienTech,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook 14 - v016tx and interest to replace the CPU. It shows me that all is integrated to the motherboard. Therefore, only to be changed if you have deleted and change the motherboard.  Sometimes, the replacement part is more than the original laptop.

  Thank you.