Error message "Incompatible cartridge" on Photosmart C4480 printer

Hello

My Photosmart C4480 printer says "incompatible cartridge" all the time. I recently changed the black boss and after a few prints, he stopped it upward and the message appeared. I tried an another black protector, but it does not help. Don't know what to do. Could you please help me?

Håkon

Hello Hakon

Try to clean the contacts of the cartridge and printer carriage...

It works?

Ciara

http://support.HP.com/us-en/document/c01442936

Figure 6: cartridge

Tags: HP Printers

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